The functional software test automation market is a subsegment of the overall software test tools market (which also includes test planning, performance testing, test data management and other functions). Functional test automation focuses on the automation of tests in a way that simulates the way a real user would interact with an application — by driving the user interface (UI). They can also look at other functional aspects of an application such as testing APIs. In this Magic Quadrant, we focus on the UI automation facilities of tools, because according to our client interactions this appears to be the area of greatest need.
Published By: Genesys
Published Date: Jul 13, 2018
Compare leading contact center infrastructure vendors.
In Gartner’s 2018 Magic Quadrant for Contact Center Infrastructure, Worldwide, Genesys has once again maintained a leadership position. Placed furthest among all vendors in completeness of vision for 10 years and counting, our position continues to validate our mission to power the world’s best customer engagement solutions for organizations of all sizes—both in the cloud and on-premises.
And according to Gartner peer insights, customers agree.
“Great implementation that was on-time and on-budget!” 1
— CTO in the finance industry
“Solid platform with a lot of features at a reasonable cost.” 1
— IT Manager of Software Engineering in the Services Industry
Get the report now to learn:
• How contact center vendors compare and which quadrant they are aligned to
• Analyst views on the strengths and cautions of all participating vendors
• How to evaluate key criteria to guide your decision-making process
1 Gartner Peer Insights rev
Published By: Zendesk
Published Date: Aug 22, 2017
This Magic Quadrant examines the global market for customer service and support applications designed to enable customer service and support agents to engage customers through their preferred communication channel. Learn how Zendesk can fit the needs of your Customer Support team.
"Content collaboration platforms are the evolution of the EFSS destination products and address digital workplace enablement strategies. Application leaders can choose among a range of options to transform individual productivity, team collaboration and business workflow automation.
Reaching out to your customers across channels is difficult and takes a coordinated effort. You need sophisticated audience segmentation, real-time engagement insights, and efficient ways to orchestrate a campaign across all channels, devices, and screens. These capabilities, integrated and working together as they do in Adobe Campaign, create consistent customer experiences that span all marketing channels. See why we’re a Leader in Gartner’s 2017 Magic Quadrant for Multichannel Campaign Management.
Because you don’t just deliver content. You deliver a customer experience.
We're honored that once again, we've been positioned as a leader in Gartner’s Magic Quadrant for Web Content Management (WCM). We believe this validates Adobe Experience Manager as a forward-thinking vision of what content management can be throughout an entire customer journey. And with the integration of Adobe Experience Cloud and Adobe Creative Cloud, we offer more than a content management platform. It’s a content management powerhouse.
Read the report and learn about Adobe Experience Manager’s strengths according to Gartner — and how you can bring those strengths to your own customer experiences.
Since the early days of the Gartner Magic Quadrant for this category, there have been successive waves of innovation. Back in 2002, integrated firewalls captured the market’s (and Gartner’s) attention. Over the years, we’ve seen technologies, such as full disk encryption, data loss prevention (DLP), behavioral detection, application control, and more recently, machine learning, as effective new ways to protect endpoints, detect threats and give security teams peace of mind. Trend Micro has consistently been part of these innovation waves.
It’s clear that the market is excited about Endpoint Detection & Response (EDR). There are two drivers for this, and we are committed to delivering effective solutions in both areas.
Published By: Arcserve
Published Date: Jul 26, 2010
Business is driving IT operations management to become increasingly application-centric. At the same time, applications are becoming more difficult to manage. How vendors respond to the application performance monitoring challenge will have a profound impact on their overall market positions.
Malware detection and cloud services are two areas of continuing disparity among SWG vendors. Our market analysis of the vendors highlights key differences in these capabilities and other key functions.
Published By: Marketo
Published Date: Sep 22, 2015
[UPDATED FOR 2015] Read this complimentary copy of the Gartner Magic Quadrant for CRM Lead Management, and find out why Marketo was named a leader based on completeness of vision and the ability to execute.
Gartner has positioned BMC CONTROL-M in the Leaders Quadrant of their "2009 Magic Quadrant for Job Scheduling." The report assesses the ability to execute and completeness of vision of key vendors in the marketplace. Read a full copy today, courtesy of BMC Software.
Citrix is positioned in the Leaders Quadrant for Application Delivery Controllers for the eighth consecutive year: the Gartner Magic Quadrant Report focuses on vendor's ability to solve complex application deployment challenges. Don't miss this chance to learn from Gartner's independent research. — Read the report today! Compliments of Citrix.
Learn why Citrix was named a leader in the 2015 Gartner Magic Quadrant for Application Delivery Controllers, for the ninth consecutive year.
With more than 25 years experience providing secure access to enterprise applications, it’s clear you can rely on Citrix to drive new levels of security and productivity in your organization.
Register to download the 2015 Gartner Magic Quadrant for Application Delivery Controllers, plus receive a bonus white paper, Citrix NetScaler - A Foundation for Next-Generation Datacenter and Cloud-Based Security.
Published By: ForeScout
Published Date: Jan 24, 2013
ForeScout is a leader in the 2012 Magic Quadrant for Network Access Control. Read this magic quadrant report, which is based on the assessment based on vendor's completeness of vision, including market understanding, product and more.
Broad adoption of SIEM technology is being driven by the need to detect threats and breaches, as well as by compliance needs. Early breach discovery requires effective user activity, data access and application activity monitoring. Vendors are improving threat intelligence and security analytics. Read this report from leading analyst firm Gartner, to learn why they have placed McAfee as a Leader in the Magic Quadrant for Security Information and Event Management.
In this whitepaper Gartner evaluates a variety of networking vendors providing access layer connectivity. Vendors must have an end-to-end hardware solution, but increasingly, vendor differentiation centers on network services, including guest access, onboarding, security and management tools.
Read this whitepaper for more information.
New Gartner research positions salesforce.com in the Leaders Quadrant for Sales Force Automation. Download the 2013 Gartner Magic Quadrant Report and find out what Gartner analysts have to say about Salesforce.
To better support the business, I&O managers often turn to IT service support management (ITSSM) tools. ITSSM tools enable IT operations organizations, specifically infrastructure and operations (I&O) managers, to better support the production environment. ITSSM tools automate the tasks and workflows associated with the management and delivery of quality IT services to the business. The vendors in this Magic Quadrant offer integrated products that address functionality from a combined perspective of people, processes and tooling. BMC was rated as a leader by Gartner in the Magic Quadrant.
Improvements in scalability, availability, performance, and functionality of midrange storage systems have blurred the boundaries between network-attached, midrange, and high-end storage systems. This Magic Quadrant will help IT leaders understand storage vendors' strategies and market strengths.
See why Dell Boomi is named a Leader in the Gartner Magic Quadrant for Enterprise Integration Platform as a Service (iPaaS). Then in this free report, industry experts discuss which iPaaS solution and vendor best fits your needs. Get your copy.
Published By: Teradata
Published Date: Mar 10, 2014
We evaluate vendors providing applications that support the management of marketing resources, such as plans, people, budgets, projects, tasks, assets and cycle times. This Magic Quadrant will help marketing leaders and CIOs find an MRM solution to better manage their marketing resources.
The market for cloud compute infrastructure as a service (a virtual data center of compute, storage and network resources delivered as a service) is still maturing and rapidly evolving. Strategic providers must therefore be chosen carefully.