Enterprises and managed service providers (MSPs) have some similar challenges in the realm of data protection. Both have to deal with expansive environments—with enterprises protecting distributed offices/geographies, and MSPs protecting many independent subscribers. Both also have been seeing production data storage and secondary protection storage demands rising. Enterprises and MSPs alike should therefore be looking for data protection architectures that have scale-out capabilities built into their core foundation.
Published By: MobileIron
Published Date: Nov 14, 2017
This paper covers some of the critical security gaps today’s mobile-cloud enterprises must address:
• Unsecured devices. Unsecured devices allow users to easily access business data from mobile apps or cloud services simply by entering their credentials into an app or browser on the device. Once on the device, data can be easily compromised or shared with unauthorized, external sources.
• Unmanaged apps. These typically include business apps, such as Office 365 productivity apps, that the user has downloaded from a personal app store instead of the enterprise app store. As a result, these apps are not under IT control but can still be used to access business content once the user enters his or her credentials.
• Unsanctioned cloud services. Most enterprise cloud services have associated ecosystems of apps and services that integrate using APIs. While the enterprise cloud service might be sanctioned, apps and services from its ecosystem might not be.
Published By: OneLogin
Published Date: Oct 24, 2017
SaaS has fundamentally changed security requirements. We used to just go into work, and everything—corporate applications, sensitive customer data, employee health records, etc.—was within the “safe” four walls of the corporate network behind a firewall.
Now employees work remotely and use mobile devices, including unmanaged, personal devices. They access SaaS apps that live in the cloud without any sort of firewall that IT can use to monitor and manage access. Prominent examples include Salesforce.com, Google Apps, Office 365, Box, and many others.
As employees use these SaaS apps, they are creating proprietary company data, often confidential in nature, that exists outside the control of IT, creating new challenges for security teams.
In this new world, IT needs to track sensitive corporate data in third-party SaaS apps, and ensure that only the right people have the right level of access to it. In this whitepaper, we’ll explain ten steps on how to do that
Published By: 8x8 Inc.
Published Date: Feb 24, 2017
Before moving to 8x8, MOBI had a premises-based telephone and contact center system. “We had a lot of points of failure inside of our building. And because our help desk and contact center is so critical we absolutely had to do something about it.”
Mobi wanted one system to handle all interactions with their customers, primarily phone calls and instant messaging.
According to Mobi, “What stood out about 8x8 was that everything was managed under one roof.” Mobi has been able to achieve this with 8x8’s integrated Virtual Office and Virtual Contact Center solutions.
Published By: Insight
Published Date: Nov 27, 2017
In the new work world, traditional support will not keep workers engaged — or IT transformational. Meet Insight Managed Office, the ultimate end-to-end DaaS solution that helps IT orchestrate modern devices and secure cloud apps.
An official provider of Microsoft Online Learning, C.B.Learning offers cost-effective, managed training which your team can complete without leaving the office. Their Learning Management System (LMS) is a secure online service that offers you a direct way to monitor progress and helps you extend your training budget. Try a free Microsoft course today.
Published By: Insight
Published Date: Nov 16, 2017
Enterprises around the world are confronted with new challenges driven by a workforce undergoing massive change on both cultural and technological fronts. Today’s workforce offers the potential to bring together five generations of workers within one company, including “digital natives” — those exceptionally comfortable with the rapid changes occurring across technology. This new, broad workforce is not only powerful in size, but also in its demand for new ways of working.