Published By: Spredfast
Published Date: Nov 15, 2018
How Top Brands Automate Social Service Practices
Today’s conversational commerce requires brands to provide immediate answers to their customers’ questions. Chatbots and artificial intelligence are fast becoming critical tools for customer service, bringing speed and scale that ensures a superior experience. But what are the best practices that marketers need to know to tackle the challenges of customer service automation?
?Learn from experts from General Motors, Booking.com and Spredfast about how to bring automation into your CX workflows and bolster your social service strategies. You’ll find out:
How to think about automation for your business?
How chatbots enhance your agent workflows??
??How Booking.com and GM are using AI to drive inspiration and customer? service efficiencies??
Published By: FireEye
Published Date: Mar 05, 2014
If information is the lifeblood of today's digital economy, data centers are the heart. These mini-metropolises of silicon, metal, and cable are as essential to modern business as steel, motors, and coal were to the last great industrial revolution. In addition to their vital role in most business processes, data centers are the building blocks of emerging trends such as Big Data, global collaboration, and even bring-your-own-device (BYOD).
The white paper describes:
The widening gap between the offensive capabilities of today's cyber attackers and the weak traditional defenses deployed in most data centers;
How organizations can better protect data centers.
Published By: Tripp Lite
Published Date: Jun 28, 2018
One of the fundamental decisions in the design of data centers, server rooms and network closets is which uninterruptible power supply (UPS) systems to use. You cannot be certain that the power you receive from your local utility will be suitable for your equipment, or that it will always be available. And even when you are receiving good-quality power from the utility, equipment inside your facility (such as electric motors) can introduce power problems.
A network/server UPS system conditions input power 24x7 to ensure that your equipment always receives reliable power and protection from damaging and disruptive power problems. A network/server UPS system also supports your equipment during power failures, providing enough battery backup runtime to outlast shorter outages. During longer outages, the UPS system will provide enough runtime to save files and gracefully shut down systems or to ensure that equipment is powered until standby generators are ready to support the load.
In this program, leading experts from Featured Analyst Firm Gartner, Inc. and Veeam Software break down this industry shift and what it means to you. You'll find out why Mazda Motors of America saw virtualization as a great opportunity to not only save costs and increase efficiency, but also to modernize their backup and data protection strategy - and why Mazda chose Veeam Backup & Replication to make it happen.
The way companies listen and react to customers through social channels is crucial for businesses today. Social data is raw, real, uniquely insightful and the most authentic representative that marketers have seen in many years. Companies have the opportunity to take rich data and truly learn, understand and engage customers better than they ever have before. Hear how companies like General Motors are using Social Command Centers to improve their customer experience interactions and drive product innovations.
Over the past 20 years, Current Signature Analysis (CSA) has become an established tool for online fault analysis of AC Induction motors. Presently, very little research has been performed using current signature analysis on DC motors. This paper is a brief introduction to online fault diagnosis of DC motors using current signature analysis.