north america

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Published By: Riskified     Published Date: Aug 06, 2019
Cross-border eCommerce sales are set to reach $627 billion by 2022, with the highest growth rate projected in regions outside of North America and Western Europe. Yet US merchants are not capitalizing on these global markets. Only 42% of surveyed US merchants said their eCommerce website accommodated global business. When looking for new growth potential, international eCommerce represents a huge opportunity for North American merchants. Understanding and encouraging overseas consumers is essential for retailers looking to drive online sales and expand internationally.
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Riskified
Published By: Achievers     Published Date: Aug 16, 2019
A recent employee engagement survey by Achievers asked 1,224 employees from the U.S., Canada, UK, and Australia if they plan on looking for new jobs in 2019. The results were jarring: only 21% of North American employees are very engaged, yet most are not looking to leave their jobs. While this may seem like a positive trend, it actually indicates a major workplace complacency conundrum – one that could have a significantly negative effect on your bottom line This report will explain the dangers of complacency in the workplace and share four target areas to address employee engagement, arguably one of the most critical business challenges
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Achievers
Published By: Genesys     Published Date: Dec 20, 2018
Companies across the world are innovating with artificial intelligence (AI) to improve customer experience and forge deeper relationships with customers. Through surveys and interviews with 599 executives, from large and mid-sized companies across the globe, this MIT report reveals that most customer-centric firms have already deployed AI extensively in their customer-facing operations and customer experience management processes. Get the global report and regional spotlights on North America, Latin America, Europe and Asia to access complete results. Key insights include: • Nearly 90% of respondents report measurable improvements in the speed of complaint resolution; 80% note enhanced call volume processing using AI • 80% of respondents report measurable improvements in customer satisfaction, service delivery and contact center performance • In North America, 60% of the respondents believe they will deliver a 10% or more increase in customer lifetime value in the next year • Europe
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Genesys
Published By: QTS     Published Date: Nov 04, 2016
At the heart of the Data Solved promise are three core attributes - People Powered, Technology Focused and Infrastructure Invested. We leverage our strong, diverse team of more than 700 employees to enable our Powered by People motto and deliver on our promise. With 24 data centers on four continents, we are poised to deliver world-class infrastructure and value added technology services to our more than 1,000 customers in North America, Europe, Asia and Australia.
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data centers, infrastructure, value added technology services, data security, data center, colocation, cloud needs
    
QTS
Published By: SAP     Published Date: May 18, 2014
This white paper, produced in collaboration with SAP, provides insight into executive perception of real-time business operations in North America. It is a companion paper to Real-time Business: Playing to win in the new global marketplace, published in May 2011, and to a series of papers on real-time business in Europe, Asia-Pacific and Latin America.
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sap, big data, real time data, in memory technology, data warehousing, analytics, big data analytics, data management
    
SAP
Published By: Genesys     Published Date: Jun 06, 2017
Interactive Intelligence, a Genesys company, Named a Leader 2 years in a Row
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gartner report, magic quadrant, genesys, contact centers, contact center as a service, cloud contact center solutions, cloud soulutions
    
Genesys
Published By: SAP     Published Date: May 03, 2016
Read this fact sheet to see how high-performing companies are setting themselves apart from the competition.
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sap, workforce, fact sheet, north america, competition
    
SAP
Published By: Shell     Published Date: Oct 30, 2018
Every day Shell Lube Service Experts are working to save our customers money and improve uptime for their equipment. Read how our Shell LubeExpert service at a North American precious metal mine and KGHM Robinson's mine resulted in extended equipment life and over $5M in cost savings.
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Shell
Published By: Workplace by Facebook     Published Date: Sep 12, 2018
We believe people change organizations. So, we built Workplace by Facebook to empower them. Our mission is to unlock human potential by giving the world a place to work together. We do it by combining next-generation technology and easy-to use features to transform communications, culture, and workflows inside organizations of all shapes, sizes, and industries. Industries like retail. In this playbook, we’ll explore the new consumer expectations shaping the future of retail. You’ll discover why great brand experiences for your customers start with great work experiences for your employees. And you’ll learn more about the benefits of customer-centric collaboration tools like Workplace. Then you’ll be ready to take the next step on your digital transformation journey.
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collaboration software, collaboration portal, business communication, workforce management, project management, team work
    
Workplace by Facebook
Published By: Workplace by Facebook     Published Date: Dec 21, 2018
We believe people change organizations. So, we built Workplace by Facebook to empower them. Our mission is to unlock human potential by giving the world a place to work together. We do it by combining next-generation technology and easy-to use features to transform communications, culture, and workflows inside organizations of all shapes, sizes, and industries. Industries like retail. In this playbook, we’ll explore the new consumer expectations shaping the future of retail in North America. You’ll discover why great brand experiences for your customers start with great work experiences for your employees. Download this whitepaper now to learn more about the benefits of customer-centric collaboration tools like Workplace by Facebook. Then you’ll be ready to take the next step on your digital transformation journey.
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Workplace by Facebook
Published By: CA Technologies     Published Date: Nov 12, 2014
A Technology Adoption Profile based on a custom survey of 102 North American and European enterprise IT decision-makers with knowledge of their company’s performance and capacity management capabilities.
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application performance, capacity management capabilities, optimizing it capacity, the demands on the it department, performance optimization
    
CA Technologies
Published By: Collaborative Consulting     Published Date: Jan 15, 2014
Since the late 1990s, offshoring has become a deeply entrenched practice at many North American organizations. However, changing economic factors and the emergence of formerly hidden problems with offshoring have led Gartner to look at compelling alternatives, notably domestic rural sourcing.
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collaborative consulting, gartner, offshoring, onshore value, value proposition, domestic sourcing, data backup, it services
    
Collaborative Consulting
Published By: RES Software     Published Date: Apr 05, 2013
While the inevitable move to Windows 7 has been on the horizon for IT departments for several years, it’s clear that migration projects continue to plague many IT professionals. RES Software commissioned its second Windows 7 migration survey in June 2012 to assess the progress of these implementations in relation to a previous benchmarking survey issued in 2010. The most recent survey captures data from more than 330 IT professionals in North America and Europe across multiple industries and job functions. The results have been analysed and are highlighted within this research brief.
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windows 7 migrations, it professionals, survey, capture data, job functions, it professionals in north america, research brief, res software
    
RES Software
Published By: HP     Published Date: Jun 25, 2014
An HP commissioned Forrester survey on the storage requirements of IT hardware decision-makers in North America and Europe.
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intel, storage capabilities, storage infrastructure, storage capacity, storage requirements
    
HP
Published By: HP     Published Date: Jul 03, 2014
An HP commissioned Forrester survey on the storage requirements of IT hardware decision-makers in North America and Europe.
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HP
Published By: Akamai Technologies     Published Date: Dec 07, 2016
Digital Transformation in Financial Services: Progress, Priorities, and Obstacles across North America
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online banking service, online banking services, online banking application, online banking applications, online banking app, online banking apps, financial services it, online banking solutions
    
Akamai Technologies
Published By: Oracle     Published Date: Aug 09, 2013
Hear how a leading construction company headquartered in Canada with operations in North America and Australia, plans to enable mobile HR transactions with Oracle Fusion Human Capital Management.
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pcl constructors inc, mobile, oracle, fusion, human capital management, hcm, human resources
    
Oracle
Published By: Oracle     Published Date: Aug 15, 2013
Hear how a leading construction company headquartered in Canada with operations in North America and Australia, plans to enable mobile HR transactions with Oracle Fusion Human Capital Management.
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pcl constructors inc, mobile, oracle, fusion, human capital management, hcm
    
Oracle
Published By: Adobe     Published Date: Oct 05, 2016
Forbes Insights examined the ongoing transformation of HR through in-depth interviews with a number of senior executives and experts in North America and Europe, as well as third-party research.
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Adobe
Published By: Adobe     Published Date: Oct 05, 2016
Forbes Insights examined the advantages of e-signatures through in-depth interviews with a number of senior executives and experts in North America and Europe, as well as third-party research.
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sales performance, sales, e-signatures, document management, security, mobility
    
Adobe
Published By: Adobe     Published Date: Mar 21, 2017
This paper examines the ongoing transformation of HR through in-depth interviews with a number of senior executives and experts in North America and Europe, as well as third-party research.
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Adobe
Published By: Dell PC Lifecycle     Published Date: Mar 13, 2018
Fresenius Medical Care North America is the premier provider of the highest quality healthcare to people with renal and other chronic conditions. In the US, 640,000 people live their lives with end-stage renal disease. Worldwide, more than three million people suffer from chronic kidney failure. Through its industry-leading network of 2,200 dialysis centers in the U.S., outpatient cardiac and vascular labs, and urgent care centers—as well as North America’s largest practice of hospital and post-acute care providers—Fresenius Medical Care North America provides coordinated care for over 180,000 U.S. patients.
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Dell PC Lifecycle
Published By: Dell PC Lifecycle     Published Date: Mar 13, 2018
Fresenius Medical Care North America est le premier fournisseur de soins de santé haut de gamme pour les personnes souffrant de maladies rénales et autres conditions chroniques. Aux États-Unis, 640 000 personnes vivent avec une maladie rénale en phase finale. Dans le monde entier, plus de trois millions de personnes souffrent d’insuffisance rénale chronique. Fresenius Medical Care North America fournit des soins coordonnés à plus de 180 000 patients aux États-Unis, grâce à son réseau leader sur le marché de 2 200 centres de dialyse aux États-Unis, de laboratoires cardio-vasculaires externes, de centres de service d’urgence ainsi qu’à ses hôpitaux prestataires de soins aigus, les plus grands d’Amérique du Nord.
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Dell PC Lifecycle
Published By: Dell & Microsoft     Published Date: Aug 14, 2013
Cost savings and increased flexibility are strong lures, but lingering concerns over security must be confronted and overcome.
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cloud computing, it organizations, cost savings, flexibility, security
    
Dell & Microsoft
Published By: Google     Published Date: Oct 26, 2018
This Forrester research looks at how 7 full-stack public cloud development platform providers perform against a 31-criteria evaluation. The most important vendors — Alibaba, AWS, CenturyLink, Google, IBM, Microsoft, and Oracle — were researched, assessed, and scored. Download the complete report and find out how each provider measures up and helps application development and delivery professionals make the right choices.
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Google
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