Published By: Iovation
Published Date: Sep 25, 2009
After $20,000 in direct losses and who knows how many lost opportunities, we just couldn't stay in reaction mode. We went looking for a proactive solution and found iovation. We were drawn to the idea of sharing fraud profiles with other subscribers. Plus, the fraud checking is done in real time and it scales to volume which eased my concerns about customer impact. Implementation was straightforward. Preventing half the fraud attempts each month pays for the system; we've seen a 95% reduction in our chargeback rate in 8 months.