While there are many security concerns in the cloud, this report focuses on 12 specifically related to the shared, on-demand nature of cloud computing. To identify the top concerns, CSA conducted a survey of industry experts to compile professional opinions on the greatest security issues within cloud computing. Download now to learn more.
Adobe article that condenses/highlights key findings from the Econsultancy Digital Marketing in the Financial Services and Insurance
Sector 2017 Study, an in-depth, 5000+ word report covering FSI executives’ opinions on:
– General trends in retail banking, investment banking, and insurance
– Internal structures their companies are using to execute digital transformation
– The biggest threats/disruptions in the industry
– The biggest priorities in 2017 (leaders are focusing on both customer retention and customer acquisition, mainstream is focusing just
on customer retention)
– Main sources of sales and leads (digital + mobile are steadily increasing sources)
– Digital marketing budgets & investment areas (leaders are investing more in digital marketing automation and analytics)
– Use of the cloud and AI to automate analysis and marketing
– The importance of multichannel personalization
– Innovation in the types/formats of products/services provided (leaders are focusing on i
"In this eBook, you’ll find four best practices that reflect recent thinking about Customer Experience (CX). As you consider these best practices, we urge you to broaden your definition of customers beyond buyers to include employees, suppliers, and vendors. All have opinions about their experiences with your company, and many will share them via word of mouth or online. For better or worse.
According to the experts, CX is your key to competitive advantage and growth. Read on to find out what you can do to deliver stellar CX."
Oracle DBAs Share Insights about the Future of Cloud, Security, Artificial Intelligence, and Autonomous Computing.
This year, in addition to canvasing analysts, pundits, and executives for their strategic insights, Oracle is interested in the tactical views, predictions, and opinions of master DBAs, database product experts, and Oracle ACE Directors. We gathered insights about database management, security, artificial intelligence, autonomous computing, and many other topics and cover how future trends will impact DBA careers during 2019, and beyond.
The Intelligent Enterprise Era. Download predictions.
Thanks to social, consumers are more vocal than ever and their opinions are influencing the purchase decisions of consumers all across the web. Learn how to turn social data into strategic business advantage with nine guiding insights to improve your bottom line today.
Published By: Zendesk
Published Date: Jan 03, 2019
To successfully meet customer demands for more immediate, personalized attention, companies are leveraging new technologies that go beyond traditional voice and email. By implementing such channels as live chat, social media, mobile apps, SMS/text messages, self-help solutions, and more, companies can now be ready wherever and however the customer wants.
The following report, sponsored by Zendesk, is based on an online survey of 1,044 U.S. consumers who have received online or phone customer service. The research goal was to better understand present customer expectations and to quantify the impact of customer service on business results. Questions were asked about past experiences with customer service, as well as preferences and opinions. Certain questions were repeated from a similar 2013 survey to enable trend analysis.
Keas surveyed more than 100 Human Resource Executives across the United States via an online survey between July 31 and August 16, 2013. This survey tracked HR executive opinions on HR topics and plans and priorities for the 2014 calendar year. The survey revealed health and wellness programs are taking center stage in employee engagement and retention. With healthcare costs and obesity-related diseases on the rise and wellness incentives baked into the Affordable Care Act (ACA), this will be the first year health will play a major role in health benefits as organizations integrate preventative care programs to manage costs.
Published By: MobileIron
Published Date: Nov 14, 2017
This three-part video blog series is my perspective on Microsoft’s strategy, the evolution of Microsoft Intune, and the critical role MobileIron plays in a Microsoft shop. My opinions are based on publicly available and third-party data plus my analysis of Microsoft’s actions. Part I of this series gives an overview of Microsoft’s strategy, and Part II provides a high-level comparison of MobileIron and Microsoft Intune.
Published By: Optimizely
Published Date: Apr 06, 2018
When building websites and applications, too many companies make decisions- on everything from new product features, to look and feel, to marketing campaigns- using subjective opinions rather than hard data.
Companies should conduct online controlled experiments to evaluate their ideas. Potential improvements should be rigorously tested, because large investments can fail to deliver, and some tiny changes can be surprisingly detrimental while have big payoffs.
Kaspersky Lab experts are releasing new research designed to assist you in your cyber security business decisions. “IT Security. Fighting the Silent Threat” is a global report into business attitudes and opinions on IT security.
Charles Schwab understands that customers make their best marketers - the financial service firm acquires 40% of its new business through customer referrals. Charles Schwab shares best practices that can guide organizations to invest in social.
Une solution hyperconnectée. Disponible 24 heures sur 24, 7 jours sur 7. Activée en permanence. Tous les acteurs économiques ont des opinions très différentes au sujet de l'environnement commercial actuel. Cependant, quelle que soit leur perception, la rapidité du monde des affaires actuel exerce une pression sans précédent sur les entreprises. La réussite ou l'échec de votre entreprise dépend de votre capacité à identifier les bonnes personnes, à communiquer, à accéder aux données et à échanger des informations rapidement.
Most companies have a few people who are testers and optimizers by nature, interest, or experience. But what really moves the dial is when everyone in the company embraces a test-and-learn approach to improving the customer experience across all touchpoints.
Why is the test-and-learn approach so effective? When you test everything, your team values data over opinions. Everyone keeps learning — even from failures. The results? More visitors, more sales, happier customers, and a healthier bottom line.
To help you get there, this guide provides insights on:
What constitutes a culture of growth and optimization
Tips for building that culture in your own company
Lessons from marketing leaders who embrace the test-and-learn approach
Published By: Curalate
Published Date: Aug 16, 2017
Digital technology has completely
changed how we discover products, engage with brands and share our
experiences with others. Amazon revolutionized customer feedback
and product reviews. Social media transformed the way people share
word-of-mouth recommendations, connecting shoppers to off-the-cuff
opinions, compelling visual content and real-life experiences from peers
and influencers they follow and admire. Sure, TV, radio and print ads are
still part of the mix but they hardly carry the same weight as they did in
years passed. This statistic speaks volumes: 92% of consumers trust
peer recommendations over branded advertising. With the advent of
social media and digital technology, brands have a powerful new tool
at their disposal that brings word-of-mouth to the masses: usergenerated
In describing what forecasters are trying to achieve, Saffo outlines six simple, commonsense rules that smart managers should observe as they embark on a voyage of discovery with professional forecasters: Map a cone of uncertainty, look for the S curve, embrace the things that don't fit, hold strong opinions weakly, look back twice as far as you look forward, and know when not to make a forecast.
Effectively using and managing information has become critical to driving growth in areas such as pursuing new business opportunities, attracting and retaining customers, and streamlining operations. In the era of big data, you must accommodate a rapidly increasing volume, variety and velocity of data while extracting actionable business insight from that data, faster than ever before.
These needs create a daunting array of workload challenges and place tremendous demands on your underlying IT infrastructure and database systems. This e-book presents six reasons why you should consider a database change, including opinions from industry analysts and real-world customer experiences. Read on to learn more.
Digital marketing. You hear it everywhere. As you and all your competitors know, it’s:
A marketing approach that leverages online channels like email, websites, social media, and display advertising to deliver content that influences opinions and sells products and services.
But to effectively execute a digital marketing strategy, you’ll need a marketing automation system that can follow a customer’s lead around the web and offer the best recommendations at the best times to deliver a more relevant "1-to-you" customer experience.
How are you perceived by your customers? In this age, on social media, your buyers are posting their opinions about your products and services. To better serve them, build your brand, and protect your position. How do you listen and understand?
DevOps (short for development and operations), like most
new approaches, is only a buzzword for many people.
Everyone talks about it, but not everyone knows what it is.
In broad terms, DevOps is an approach based on lean and agile
principles in which business owners and the development, operations,
and quality assurance departments collaborate to deliver
software in a continuous manner that enables the business to
more quickly seize market opportunities and reduce the time
to include customer feedback. Indeed, enterprise applications are
so diverse and composed of multiple technologies, databases,
end-user devices, and so on, that only a DevOps approach will be
successful when dealing with these complexities. Opinions differ
on how to use it, however.
Some people say that DevOps is for practitioners only; others say
that it revolves around the cloud. IBM takes a broad and holistic
view and sees DevOps as a business-driven software delivery
approach — an approach that takes a new or en
Published By: Oracle OMC
Published Date: Jul 16, 2018
Forming bonds is slow. Arduous. And it must be done step by painstaking step. Cultivate your leads with the right content at the right times to propel demand and mold opinions before your prospects are ready to buy.