De plus en plus d’organisations cherchent à implémenter une solution d’assistance à distance intuitive qui offre aux professionnels une productivité à la demande et qui permet de résoudre rapidement les problèmes toujours plus nombreux qui encombrent les équipes d’assistance aujourd’hui. Mais choisir la meilleure solution d’assistance peut se révéler un défi, à mesure que les attentes des utilisateurs progressent et les systèmes deviennent plus complexes et offrent plus d’options et de fonctionnalités.
Ce guide d’achat va vous permettre de sélectionner l’outil d’assistance à distance le plus adapté à votre organisation. Avec plus de 15 ans d’expérience, LogMeIn offre un portefeuille de solutions leader du marché pour répondre à chacune de vos demandes de support à distance.
Published By: SAP Concur
Published Date: Sep 25, 2019
"Digital trends have impacted almost every aspect of today’s business world, from operational performance to customer service satisfaction. The payments department – the cash flow and working capital lifeline for an organisation – is no exception. Yet in Singapore and Malaysia, many organisations still have limited automation of the accounts payable (AP) process, or a heavy reliance on manual paper work. This report analyses the current AP landscape in Singapore and Malaysia, through surveys and interviews of 100 organisations in each country, across various industries.
Download this Deloitte study to understand why automation is the top initiative for organisations today.
Published By: SAP Concur
Published Date: Sep 25, 2019
"Take a look at your organisation’s spend management and figure out if the status quo may be costing you.
Download this eBook to explore the key trends disrupting the business landscape that you can’t afford to ignore.
Published By: SAP Concur
Published Date: Sep 25, 2019
"Organizations across the globe are undertaking digital transformation (DX) journeys to maximize employee productivity, reduce operating expenses, and improve business performance. IDC interviewed multiple organizations using SAP Concur for their business travel, expense reporting, and/or invoicing needs. The interviewees told IDC they realize significant business value from SAP Concur, especially increased employee productivity and business travel savings.
Download this report to understand the steps taken by organisations to automate their business processes. "
Published By: Gigamon
Published Date: Sep 03, 2019
Network performance and security are vital
elements of any business. Organisations are
increasingly adopting virtualisation and cloud
technologies to boost productivity, cost savings
and market reach.
With the added complexity of distributed
network architectures, full visibility is necessary
to ensure continued high performance and
security. Greater volumes of data, rapidlyevolving threats and stricter regulations have
forced organisations to deploy new categories
of security tools, e.g. Web Access Firewalls
(WAFs) or Intrusion Prevention Systems (IPS).
Yet, simply adding more security tools may not
always be the most efficient solution.
"This Ovum white paper is sponsored by Juniper Networks. It reveals that organisations need to update and upgrade their cybersecurity postures to defend themselves against today's threats.
More than 80% of organisations in Asia are not protected against today's threats. Many of them depend on security investments made years ago, which cannot defend against new and emerging threats. The arrival of new technologies including cloud computing, the Internet of Things, mobility, bring your own device (BYOD), and social media have massively increased attack surfaces and expanded the threat landscape.
Over the past two years, there has been a global infestation of ransomware attacks, which have wrought destruction across a growing number of businesses. Crypto-jacking, attacks on critical infrastructure, and data exfiltration are now commonly affecting businesses and consumers alike. The financial impact of these attacks is increasing rapidly and has already cost some organisations hundreds o
What impact will the cloud-enabled workplace have on your cybersecurity strategy? This year’s research shows that organisations are navigating a myriad of both old and new cybersecurity challenges to bring the cloud into scope.
Read this to discover:
• how growing cloud dependency has created distinctive challenges around cyber security
• what the biggest cyber challenges are for organisations in this context
• how intelligent automation and machine learning is being used to overcome operational obstacles hampering cloud security
• a set of cybersecurity considerations for modern IT environments.
Many organisations will be using AI sooner than anyone expects. Prepare now to address the risks from these advanced technologies with this comprehensive framework from our risk experts.
Download this practical resource to see AI risk description, control topic and control description, COBIT process and COBIT area for 17 different AI risks.
Find out why cyber security must be embedded into commercial strategy. With focused insight on the economics of trust for financial services, automotive, mobile and retail organisations.
Read the report to understand:
• how consumer expectations are shifting on the topic of digital trust
• how well the priorities of consumers and security executives align
• what it takes for consumers to stay with a brand when things go wrong.
GDPR has prompted banks to re-evaluate their data protection policies. Going beyond pure compliance can help establish consumer trust as a point of differentiation.
Read this report to find out:
• the ethical challenges and risks arising from the use of customer data
• how to start embedding principles for ethical data handling in your organisation
• the competitive advantages that come from getting data ethics right.
Changing attitudes to data privacy leave many firms in a precarious position. When there is so much regulatory variation in different markets, how do firms balance their responsibility for customers’ data with maximising value from that data?
Listen now to discover:
• The current state of play for data privacy – understanding what your customers want and what the regulators want
• How to lay solid foundations to help you adapt to the changing landscape
• How to ensure your privacy strategy supports growth.
"Following a study of hundreds of organisations about how they scale agile, this Harvard Business Review article outlines what they’ve learned, and how to scale agile effectively.
They studied small firms that run their entire business with agile methods, already agile larger companies that are becoming even more agile as they’ve grown, and organisations that are making the transition from traditional hierarchies to more agile enterprises.
Download the article to discover how these organisations have scaled agile effectively.
The stakes are high in today's data centers. Organisations have access to massive quantities of data promising valuable insights and new opportunities for business. But data center architects need to rethink and redesign their system architectures to ingest, store and process all that information. Similarly, application owners need to assess how they can process data more effectively. Those who don't re-architect might find themselves scrambling just to keep from being drowned in a data deluge.
Digital disruption, economic instability, political upheavals and skills shortages have all at some point in the past 24 months been blamed for business failure, or at the very least, lost profitability and earnings.
It’s perhaps not a huge surprise that a Gartner CEO survey on business priorities revealed that digital business is a top priority for next year. Survey respondents were asked whether they have a management initiative or transformation program to make their business more digital. The majority (62 percent) said they did. Of those organisations, 54 percent said that their digital business objective is transformational while 46 percent said the objective of the initiative is optimisation.*
So, for businesses it’s a case of learning to evolve and be agile, to use technology to help compete more efficiently and not fall victim to inertia. As businesses become increasingly dependent on the insights from data analytics and face-up to competition fuelled by the 24/7 society of in
Das Speicher-Array InfiniBox® für Unternehmensanwendungen bietet höhere Performance als reine Flash-Lösungen, hohe Verfügbarkeit und Multi-Petabyte-Skalierbarkeit für Aufgaben mit gemischten Anwendungen. Zero-Impact-Snapshots und Aktiv/Aktiv-Replizierung sorgen für enorm verbesserte Business-Agilität, und FIPS-validierte Verschlüsselung für ruhende Daten macht das sichere Löschen von nicht mehr benötigten Arrays überflüssig. Mit InfiniBox können IT-Organisationen in Unternehmen sowie Anbieter von Cloud-Diensten ihre Service-Level-Ziele übertreffen und gleichzeitig Kosten und Komplexität ihrer Speicherumgebung im Petabyte-Maßstab reduzieren.
As the first managed services partner for Google Cloud Platform, Rackspace can help you accelerate innovation and cost savings within your retail organisation. With over 2.5 million hours of experience managing over 8000+ ecommerce websites, let us look after the intensive day-to-day operations of the cloud, so that you can focus on achieving your core business objectives.
This paper explores:
• Customer Voices: a look at three customers experiences working and thriving with GCP cloud
• Shopping trends and forecasts for 2019
• What’s on offer with Rackspace and our Fanatical Experience™
When you unify data across your organisation, supply chain management and planning becomes more holistic and accurate. You get a real time view of supply and demand, with intelligent insights into new opportunities for business growth. This video explains the opportunities waiting for any supply chain manager who is ready to embrace connected data.
Prepare for data leadership. Watch our video now.
The digital age will transform your supply chain. With hyperconnected, intelligent data at the heart of your logistics you’ll drive your company’s success. Our latest research reveals how today’s supply chain leaders create innovation, consistency and value by employing connected data. It addresses key organisational challenges that you need to be aware of. These include how to disrupt the culture of not just your team, but your whole company, to transform it into a data leader. This is a guidebook for the future of responsive, hyperconnected supply chains.
Discover how to become a supply chain leader now.
A global mobility revolution has already begun and is accelerating rapidly, opening up major opportunities and challenges for players across the mobility ecosystem.
Read this report to discover:
• the likely winners and losers in the mobility revolution
• how the way people and goods are moved will change dramatically
• how the mobility revolution will impact eight traditional sectors
• what alliances organisations must build to win in this brave new world.
Mobility is undergoing one of the most transformational social, technological and economical shifts of a generation. The winners are likely to be organisations that truly understand the impact and timing of disruption and seize the right emerging opportunities.
Read this insight to understand:
• the three cross-sector megatrends disrupting mobility
• the shape of the emerging mobility ecosystem – and its impact in seven major sectors
• how to make the right decisions now to stake a place in the future ecosystem.
THE NOTIFIABLE DATA BREACHES (NDB) SCHEME came into effect on Feb 22nd 2018 making it obligatory for every organisation covered by the Australian Privacy Act to notify the Australian government of certain security breaches.
The 2019 Canon Security Report is a guide to understanding which organisations are affected by this policy, the types of security breaches that require notification and what your organisation can do to help mitigate the risk of such breaches happening in the first place.
Download this handy guide and protect your business from the business costs and legal ramifications of security breaches.
The European Union’s new regulatory framework for data protection laws, the General Data Protection Regulation (GDPR), became enforceable on 25 May, 2018. Under GDPR, organisations have new obligations to improve the security and privacy practices for the personal data they collect and use. With these new obligations comes the potential for heavier fines and penalties. Fortunately, Amazon Web Services (AWS) can help guide your organisation toward compliance under the new requirements. Take advantage of our services, resources, and experts as you navigate these changes.
Leaders of European businesses take improvement of the employee experience very seriously. It is a matter of senior management discussion at the vast majority of organisations surveyed by The Economist Intelligence Unit, and many ascribe it strategic importance. The reason: a growing understanding that, more than individual factors, it is the totality of an employee’s experience with the organisation, from recruitment to departure and even beyond, that influences their contribution to its success.
Why data-driven businesses stand out from the crowd.
Why Should the Target Audience Care?
Enterprises need to become more data-driven by using more mature analytics tools to stand out from the crowd
Smart, effective customer analytics tools helps organizations reap the rewards of increased customer satisfaction and brand loyalty. Neglecting advances in customer analytics technology could seriously impact a company's ability to compete in the future marketplace. Where do your customers and prospects sit on the customer analyticsmaturity scale? Are they leaders or are they laggards?
Read "Customer Analytics: The 20 Attributes that Lead to Business Success" for insights into:
• the key drivers needed within an organisation that help grow customer analytics maturity
• why companies using paid analytics solutions experience more tangible benefits than those using free analytics
• how to distinguish customer analytics leaders from laggards