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Published By: CA Technologies EMEA     Published Date: Aug 07, 2017
In this paper, you will find the results of a survey commissioned by CA Technologies to understand the readiness of organizations to meet the compliance needs of the GDPR. Given the GDPR is set to have wide-ranging implications for the type of data that can be used in non-production environments, CA Technologies wanted in particular to understand how companies are planning for the GDPR and what processes and technology is needed to help them.
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research scope, gdpr, business, compliance, technological challenges, customer data, investment, pseudonymization
    
CA Technologies EMEA
Published By: Sprinklr     Published Date: Jan 05, 2018
In The Customer-First Future of Customer Care Whitepaper, Sprinklr partners with leading customer care executives to discuss the role of people, process, and technology in driving change.
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customer care, customer-first, whitepaper, study, customer service, executives, driving change
    
Sprinklr
Published By: Black Duck Software     Published Date: Jul 16, 2010
This paper is for IT development executives looking to gain control of open source software as part of a multi-source development process. You can gain significant management control over open source software use in your development organization. Today, many IT executives, enterprise architects, and development managers in leading companies have gained management control over the externally-sourced software used by their application development groups. Download this free paper to discover how.
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open source, development, architects, application development, software development
    
Black Duck Software
Published By: Attivio     Published Date: Aug 20, 2010
Current methods for accessing complex, distributed information delay decisions and, even worse, provide incomplete insight. This paper details the impact of Unified Information Access (UIA) in improving the agility of information-driven business processes by bridging information silos to unite content and data in one index to power solutions and applications that offer more complete insight.
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attivio, data warehouse, unified information, data, content, unstructured content, integration, clob
    
Attivio
Published By: MyOffice24x7     Published Date: Oct 12, 2012
An instructive whitepaper for introducing electronic forms to your organisation, with the view of supplementing or replacing the use of paper forms in its business processes.
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MyOffice24x7
Published By: Cisco     Published Date: Mar 16, 2016
This white paper published by Frost & Sullivan and Cisco examines the role, capabilities, and advantages of service providers in the DDoS mitigation process, as well as how this role might develop in the future.
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service providers, ddos, security, cyber security, cyber threats, cyber attack, ddos attacks
    
Cisco
Published By: Hewlett Packard Enterprise     Published Date: Aug 15, 2016
Download this white paper to learn more about these notable findings from IDC's study of HP DC Service customers. HP Datacenter Care Service can reduce the costs of delivering mission-critical business processes by 23%. HP's Datacenter Care Service solution is able to reduce downtime by 88%, adding five hours of uptime annually to each internal user and $835,000 in revenue to each organization. Increasingly, x86 servers will need a higher level of operational support. On average, companies in this study were able to recognize an average ROI of 456% and pay back the initial investment in HP DC Service in six months.
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Hewlett Packard Enterprise
Published By: Freshdesk     Published Date: Aug 15, 2016
Every helpdesk agent at every customer support team, anywhere in the world, dreams about Inbox Zero. However as most businesses grows from just a handful of support queries to hundreds of customers chocking the support hotline, they make the mistake of going on a hiring binge to reach that elusive promised land. The only problem? Hiring more support staff may not be the best way to scale up your customer support. This whitepaper talks about how you can scale your customer support without blindly scaling the team, with tips, ideas and insights like: - How to puncture the customer support hot-air balloon - Proactively identifying red flags and overloads - Top 4 things to know before you hire - Monitoring, understanding and reporting support trends - Tips to streamline your support process
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Freshdesk
Published By: DocuSign     Published Date: Mar 23, 2016
Expedia Cruise Ship Centers saved $76 per agreement over a 3 year period by eliminating printing, faxing, and scanning. Read this case study to see how making the switch to DocuSign for their contract renewal and new-hire paperwork process has helped them save $1.5 million.
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DocuSign
Published By: Oracle CX     Published Date: Oct 19, 2017
This paper provides guidance to organizations interested in researching Oracle’s SPARC M7 and Oracle Solaris 11 security features and capabilities. It will also provide a high level overview of some of the noteworthy features that these two product offerings bring to the market. We will review industry best practices in information security as it relates to these Oracle products in the context of a secure implementation. This paper is not meant to be an in depth technical paper, position paper, or security implementation guide. It will instead endeavor to deliver a foundational level of knowledge of the SPARC M7 processor and server technology and the function set within Oracle Solaris 11 that are primarily relevant to information security as it is currently understood. The information used to compose this paper was collected from a variety of open sources, interviews with Oracle subject matter experts, and reviews of OEM (Original Equipment Manufacturer) documentation and specificatio
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Oracle CX
Published By: Oracle CX     Published Date: Oct 20, 2017
This whitepaper explores the new SPARC S7 server features and then compares this offering to a similar x86 offering. The key characteristics of the SPARC S7 to be highlighted are: ? Designed for scale-out and cloud infrastructures ? SPARC S7 processor with greater core performance than the latest Intel Xeon E5 processor ? Software in Silicon which offers hardware-based features such as data acceleration and security The SPARC S7 is then compared to a similar x86 solution from three different perspectives, namely performance, risk and cost. Performance matters as business markets are driving IT to provide an environment that: ? Continuously provides real-time results. ? Processes more complex workload stacks. ? Optimizes usage of per-core software licenses. Risk matters today and into the foreseeable future, as challenges to secure systems and data are becoming more frequent and invasive from within and from outside. Oracle SPARC systems approach risk management from multiple perspectiv
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Oracle CX
Published By: SAP EMEA Global     Published Date: Dec 13, 2017
For manufacturers, this IDC white paper examines the current and future Internet of Things (IoT) imperative for the following discrete manufacturing industries: automotive, aerospace and defense, high tech, and industrial machinery. We highlight IoT-enabled scenarios — those possible both now and in an Industry 4.0 future with smart manufacturing. (IDC defines IoT as a network of uniquely identifiable endpoints or “things” that communicate without human interaction using IP connectivity.) These scenarios more tightly integrate “things” with other information, processes, and even value chains. Further, we demonstrate how companies in these industries leverage technology to create business value today and disruptive opportunities tomorrow.
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SAP EMEA Global
Published By: SAP EMEA Global     Published Date: Dec 13, 2017
This IDC white paper examines the IoT imperative for companies in the ENR industry. We highlight IoT scenarios now and in the future, that illustrate how the integration of “things” with data and processes can generate value for ENR companies.
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SAP EMEA Global
Published By: Dell EMC     Published Date: Nov 02, 2015
Download this whitepaper and learn why Migrating away from Windows Server 2003/R2 is an investment in your organization’s future, and there has never been a better time to begin the migration process. Take the next step to transform your datacenter.
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Dell EMC
Published By: Dell EMC     Published Date: Nov 02, 2015
For remote offices and branch offices (ROBOs), effective server performance is critical. This white paper introduces a server solution featuring Intel® Xeon® processors that provides simplicity, efficiency, and versatility for these office environments.
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Dell EMC
Published By: Dell EMC     Published Date: Nov 09, 2015
This business-oriented white paper summarizes the wide-ranging benefits of the Hadoop platform, highlights common data processing use cases and explores examples of specific use cases in vertical industries. The information presented here draws on the collective experiences of three leaders in the use of Hadoop technologies—Dell and its partners Cloudera and Intel.
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Dell EMC
Published By: Dell EMC     Published Date: May 12, 2016
Businesses using multiple outdated servers for email, database, file and print workloads can benefit greatly by consolidating these workloads onto a single new server and running them in virtual machines. Read this paper and learn how the latest servers powered by Intel® Xeon® processors, can help you free up data center space, reduce power consumption and lower TCO.
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Dell EMC
Published By: Dell EMC     Published Date: Nov 10, 2015
This white paper discusses the critical storage purchasing and planning strategies IT departments can and should adopt in order to gain control over the costs of storage refresh processes and extend the usability of their storage investments. Read this to learn more about the benefits of moving to a model that unbundles the factors driving storage upgrades.
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Dell EMC
Published By: Dell EMC     Published Date: Nov 10, 2015
Read this paper to learn how Dell has used its Generation 12 servers powered by Intel® Xeon® processors with direct attached storage to demonstrate that a system with 43% flash and intelligent tiering can perform as well as 100% flash for OLTP databases using Microsoft’s SQL server.
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Dell EMC
Published By: Dell EMC     Published Date: Oct 12, 2015
This business-oriented white paper explains four options for starting your Hadoop journey. This paper also outlines the benefits of Hadoop and highlights some of the many use cases for this new approach to managing, storing and processing big data.
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Dell EMC
Published By: Heiler     Published Date: Feb 22, 2012
This white paper provides insight on how PIM is changing process and offers 6 key factors on how to succeed in implementation and change management.
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heiler, software, mdm of product data, 360-degree, pim/product information management, multichannel commerce, print-catalog, e-catalog
    
Heiler
Published By: HP     Published Date: Aug 25, 2014
" One thing is clear: the old way of running IT just won’t work in the new business environment.Truth is, preparing your IT department (and your company) to be agile, cost-efficient, metrics-driven, and flexible will require a change in how you operate. To support new business processes, you would do well to turn to a converged system, like HP ConvergedSystem for Virtualization. In this paper, we look at the greatest challenges faced by IT departments, and how traditional configurations, processes, and organizations are poorly-equipped to handle today’s workplace. We discuss the benefits of converged systems that are engineered to handle virtualized workloads. Finally, we look at HP ConvergedSystem for Virtualization as a simple and effective way for businesses to optimize their data center infrastructure and processes to better meet business needs."
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virtualization, data center, cloud, infrastructure, red hat, integrated, optimization, solution
    
HP
Published By: Teradata     Published Date: Jun 22, 2015
This paper looks at the critical connection between data analytics and the future of tax compliance. It shows how the ability to pinpoint the “right” cases can bring more efficiency—and more revenue—to tax agencies. It also confirms that tax agencies already have vital data at their fingertips; the challenge is to find new and better ways to put it to use. Finally, it describes how a cohesive compliance strategy demands an agile, balanced solution of people, processes, technology, and data.
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Teradata
Published By: Panasonic     Published Date: Aug 04, 2016
Field service organizations are leveraging mobile technology to enhance their service capabilities and provide more value for their customers. Mobility is the new normal for enterprise, line-of-business applications like field service. If your organization still relies on manual data entry or paper-based processes, or if your mobile technology is aging and out of date, you have put your own business at a competitive disadvantage.
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mobility, mobile computing, enterprise, technology, efficiency
    
Panasonic
Published By: Flexera Software     Published Date: Sep 16, 2016
Download this white paper to learn more about these three steps to securing software patches: Play to strengths and know your weaknesses Prioritize for Bottom Line Value Design a Process to Support Desired Outcomes
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software patch, patch management, third-party patching, software vulnerability management, vulnerability intelligence, enterprise risk, flexera, risk reduction
    
Flexera Software
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