Digital transformation has arrived, and it’s creating unprecedented opportunities for companies of all sizes to become market leaders through the evolution of business processes and the creation of new products and services. Organizations that master digital transformation will see a dramatic increase in revenues and profitability by converging people, processes and technologies; those that do not will struggle to survive. Evidence of this is clear to see by looking at the churn in the biggest
companies in the world. For example, a Capgemini study found that since 2000, 52% of the Fortune 500 has disappeared through acquisitions or bankruptcies. The study also found that digital organizations control 70% of market share in all industries today. Therefore, making the shift to a digital business must be a top initiative for IT and business leaders.
Download this whitepaper to see how Cisco has become the Market Share Leader in Online Meetings.
• Content is among an organization's most critical assets. It flows through every aspect of a company, from people to systems to processes. But as teams grow and the breadth of their content expands, these valuable assets get fragmented across the different tools they use.
• What if you had a secure, open platform that connects all your tools in the cloud, allowing you to pull together best-of-breed technologies that fit your unique business needs? These native integrations keep teams happy and give IT full visibility and control, while boosting productivity and collaboration across the entire organization.
• Download our ebook to see how Cloud Content Management from Box provides you with a central and secure content layer that unites all of your apps with seamless, native integrations. In it, you'll learn about our most popular integrations — like Microsoft Office 365, Okta, Slack and Salesforce — and how Box helps you future-proof your tech stack while also providing a unified exp
more people than ever before. Whether it's your employees, partners or customers, all your people use enterprise content. And that means content management is becoming increasingly top-of-mind — but companies find it difficult to get it right. In this newsletter, Gartner shares how cloud content management helps you build your content management strategy from the bottom up, enabling you to:
o Improve company-wide collaboration and become more customer-centric
o Scale your business and reduce cost
o Provide security and stability for your entire organization
• Download the full Gartner newsletter, Reshaping ECM: New Opportunities in the Cloud. You'll learn about the emerging requirements of top ECM vendors, as well as discover real-world use cases of Cloud Content Management.
• In today's ever-evolving world, content management is a moving target. With content flowing from a multitude of places, keeping up with the speed of business requires a content management strategy that's more flexible than traditional Enterprise Content Management (ECM).
• As digital transformation forces organizations to rethink their processes, it's never been more important to focus on deploying a platform that works across all of your content so you can get more value out of each asset and protect yourself against technology stagnation.
• Check out our ebook, 5 Considerations For Transforming Your ECM Strategy With Cloud Content Management, and learn how to bring your people and information together in the cloud.
In an innovation-powered economy, ideas need to travel at the speed of thought. Yet even as our ability to communicate across companies and time zones grows rapidly, people remain frustrated by downtime and unanticipated delays across the increasingly complex grid of cloud-based infrastructure, data networks, storage systems, and servers that power our work.
Mobile devices are everywhere. 95% of UK millennials now use smartphones1; and it’s estimated that across the globe, nearly a billion more people now use mobile phones today than did five years ago.2 Mobile commerce will continue to grow as smartphones continue to be adopted. For example, forecasts for Europe’s EU 5 (France, Germany, Italy, Spain and the United Kingdom) show mCommerce will account for 43.8% of eCommerce sales by 2020, compared to 32.9% in 2016.3 As fraud teams determine which orders to accept or reject, fraud managers are key to providing a seamless mobile checkout experience. But they also need to protect their business from fraud – and from the damage it can cause to bottom line, customer experience and brand.
It has to be quick and easy for people to pay. At the same time, fraudsters are probing the weaknesses of new digital processes.
As the person who can decide whether a transaction is accepted or rejected, fraud managers have a pivotal role. They’re not just preventing losses from chargebacks. They’re gatekeepers to accepting more revenue. It’s a complex job. But get it right, and they enable their business to engage customers better – across devices and places. And that can mean supporting the very growth of the business. In this landscape, the idea that a technology like machine learning might be the answer to all the industry’s needs is attractive. But while machine learning should be a key part of an effective fraud strategy, the truth is that there’s no silver bullet. So, in this paper, we’ll look at how best to put machine learning to use. By employing it in tandem with expert insight, merchants can use it to accept the optimal number of payments. And make a direct impact on the
Published By: Workday
Published Date: Mar 02, 2018
Artificial intelligence (AI) and machine learning are redefining business analytics. But for
HR, use cases can be much more complex. Learn five key steps to build a strong foundation for
answering HCM questions today and position yourself to use AI in HR going forward.
Published By: Workday
Published Date: Mar 02, 2018
Today’s professional services firms operate in a highly competitive environment where
gaining new business, delivering profitable customer engagements, and hiring the best talent are
Because professional services firms are uniquely people-driven organizations, it’s critical you have a
solid strategy to find, develop, resource, and retain workers, since they directly impact company
revenue and contribute the most to cost.
Published By: Workday
Published Date: Mar 02, 2018
Today’s banks, credit unions, asset management firms, lending companies, and other financial
services businesses operate in a highly competitive and regulated environment. Servicing
clients, introducing new products and channels, and opening new markets as well as having
insight into your loans, investments, and deposits is critical to your bottom line. At the same
time, employing the right people is what drives your future. Workday provides financial
management, human capital management, and planning/ budgeting in a single cloud-based
system to support your needs.
obile Payments have emerged as a catalyst
for transactions across all markets.
In underdeveloped markets, mobile payment
technology is enabling businesses to sell products
and services to consumers that had previously been
out of reach.
In developed markets, it has made the process of
purchasing products and services even simpler.
PayPal, one of the most popular digital payment
solutions on the market, facilitated $66 billion in
payment volume throughout 2015, and now has
188 million active registered user accounts across
the US. Furthermore, Statista projects that mobile
payments will account for more than $210 billion in
transactions by 2019.
Mobile payment technology is a step forward in
the process of connecting businesses to the people
they are serving. However, some merchants will find
themselves miles behind their competitors by the
time the transition to mobile payments is complete.
The reason? A failure to implement the correct
mobile payment strategy.
An ever-increasing numbe
APPLAUSE CASE STUDY
THE INCREASING IMPORTANCE AND COMPLEXITY OF DIGITAL EXPERIENCES
Maintaining a strong digital presence is critical as digital experiences are now the front door for your brand. Websites,
mobile apps, and connected devices are all different ways for you to connect with your customers on a deeper level,
and foster a stronger relationship of trust and loyalty. While you now have a wide-open avenue to reach customers
more effectively, you also need to account for a whole new level of complexity, especially in the mobile space.
Millions of people can download the same mobile app and have entirely unique experiences. This is a result of how
fragmented the digital world has become. ScientiaMobile counted 45,000 different device profiles on the market
today, and estimates that this rate of fragmentation will only increase heading into the future.
On top of this variability is the wide range on contexts in which your customers can be relying on your mobile app
"Today’s business users want to use all types of data to create compelling, shareable visualizations. But charts and graphs alone may not convey all the information, especially when they are part of a complex series. An audience can best understand analytic results when those results tell a story that connects all the pieces together. The right visuals can also reinforce the lessons buried in the data.
Stories are powerful mechanism to communicate with people. Stories stick and make insights actionable, so it goes without saying that storytelling is a very powerful (soft) skill. In this webinar, you'll learn how to effectively apply storytelling best practices to get your message across. Especially in the world of BI, it is getting more and more important to effectively communicate business results.
Watch this webinar to learn how to use IBM Cognos Analytics to:
· Create the important elements of a good story
· Put the data in context
· Select the best type of ch
Published By: Genesys
Published Date: Jun 13, 2018
In today’s digital world, the messaging and texting that have become a prominent part of most people’s lives are a form of asynchronous messaging. These are a simple, convenient method of communication for people on the go, with varied time in response based upon intrigue and urgency.
Asynchronous messaging has become so ingrained in consumers’ lives, an expectation has evolved that businesses should be able resolve issues just as quickly and easily, and on the customer’s timetable.
To keep up with consumer expectations and offer differentiated customer experiences, there is a strong case for implementing capabilities where messages can be fielded by bots using artificial intelligence, with a human touch through skilled representatives, or a combination of both within the same conversation, without losing context.
Download this white paper to learn about:
• 6 benefits to asynchronous messaging in B2C customer experience and operations
• Incorporating asynchronous messaging into your u
Published By: DocStar
Published Date: Jun 11, 2018
Accounts Payable is a fundamental activity for nearly all businesses. Pick any enterprise and you can bet there is an AP function at the heart of financial operations. The obligation to pay off short-term debt is one that every company must satisfy. But more than that, the process to do it must be efficient and productive. If you get behind on your obligations you risk missing important financial discounts, defaulting with creditors, and damaging your reputation with suppliers and stakeholders.
CFOs face the challenges associated with Accounts Payable…and it’s easy to lose sleep. As other areas of business and commerce have become more and more paperless, the accounts payable process in most organizations remains mired in paper copies and manual workflow. The result is an often costly and people intensive process that leaves companies vulnerable to competitors and financial executives with a growing unease over the inherent inefficiencies.
Published By: Workday UK
Published Date: Mar 08, 2018
The world is quickly changing, but a number of forces
– the evolving nature of work, the threat of disruptive
innovation from competitors that don’t exist yet, and the
need to fundamentally rethink the structure and makeup
of organisations – are putting the CHRO in a unique
position to support the CEO growth objective. We’ve
thoroughly reviewed the available research, and have
picked out the findings that best answer these pressing
questions for CHROs:
• How can you support your company’s growth
initiatives and develop an agile talent strategy that
ensures you have the right people in place at the
• How do you develop a culture that attracts,
engages, and retains the best workforce?
• How can you tackle sticky issues like diversity and
get your CEO and board “on board”?
Published By: Workday UK
Published Date: Mar 15, 2018
For both finance and HR, this separation is often driven by organizational obstacles, disparate systems and data sources, regulatory uncertainty, and a lack of complete visibility into the business. As Joseph Fanutti, CFO of Bill Gosling Outsourcing, says of his own organization’s challenges, “Finance operated its own silo, HR its own, operations its own. There was a lack of consistency in terms of how we viewed the business.” He recalls, “Numbers were always challenged, no one could agree on metrics, and people couldn’t agree on what actions to take going forward.”
If this situation sounds familiar, that’s because it’s commonplace across organizations the world over. Strategic uncertainty and incomplete data are symptoms of a larger problem: a lack of unification among finance, HR, and operations teams. Managers need to make financial and people decisions in tandem, yet traditional systems store this information independently. This separation creates multiple versions of the same u
Published By: Workday UK
Published Date: May 24, 2018
In this Argyle Executive Forum webinar replay, leading HR executives across industries provide expert insight and recommendations for building an analytics strategy and putting a data foundation in place.
Published By: Workday UK
Published Date: Jun 20, 2018
Discover how to use people analytics to your advantage
The results are in. 65% of those who said they work in an organisation with a strong people analytics culture said that their business performance was strong when compared to competitors.
But our new report, in partnership with the CIPD, reveals that despite the business case for people analytics being clear, there are several hurdles that need to be overcome.
Read our report to discover the opportunities leaders like yourself can capitalise on – ensuring you understand your people better and boost business performance.
Skills and resources — these are the two elements that make up an attacker’s arsenal. An attacker, however, cannot set out to break security or even perform sophisticated attacks without finding weak points in a system first. Massive malware attacks, email-borne heists, hacked devices, and disrupted services — all of these require a vulnerability in the network, whether in the form of technology or people, in order to be pulled off.
Trend Micro has looked into the current and emerging threats, as well as the security approaches tailored for the landscape. Read on to find out how to make informed decisions with regard to the security focus areas that will figure prominently in 2018.
Collaboration in the enterprise requires a triumvirate of people, process and technology to be successful. With the plethora of collaboration applications available today, both IT professionals and collaboration business users alike need to take a holistic approach to be successful with
collaboration. This paper lets you know about some of the common pitfalls and how to avoid them.
Leading a successful business means knowing the market, understanding
product trends, hiring the right people, enabling those people, staying on top
of expenses, making the right investments and countless other responsibilities.
One area you may or may not have on your mind is compensation. In today’s
tight talent market and ever-increasing competition spurred by technology,
the web and globalization, getting compensation right is more important than
ever. It impacts recruiting and retention, sure, but it also affects company
culture and even your bottom line. It has legal implications, too.
With the changing demographics (and expectations) of the current workforce, plus
automation opportunities today’s software provides, it’s time to modernize your
organization’s compensation. In this guide, we’ll share in detail the reasons you
should make modernizing your comp a priority, the value and ROI of implementing
modern compensation software and specifically how PayScale’s modern comp
Where to invest next: Identifying the people, processes and technology you need for an effective cybersecurity strategy
Building your organization’s cybersecurity maturity doesn’t happen overnight. It takes time and thought to adequately assess all the factors that go into creating and implementing an effective security strategy, particularly what steps to take after you’ve made an initial investment in security.
This white paper, “Where to Invest Next: Guidance for Maturing Your Cyber Defenses,” offers practical advice on achieving the level of cyber defense maturity that’s right for your organization. Learn why developing a security program that takes into account your risk level and the current state of your security posture is critical. You’ll also see why ensuring that everyone in the organization, from the leadership to the rank-and-file, is working toward the goal of cyber maturity is crucial to your success.
Gain important insights into the cybersecurity maturity process incl