Digital transformation, through innovative customer experiences, is shaping the way organizations compete. Yet beyond introducing new technologies, winning businesses are vying for the best talent, leading to a rise in improving the digital employee experience, according to a new global survey.
Today, a great deal of work happens through devices, apps, and digital experiences—and people increasingly pay attention to those experiences as they decide where to work. That means IT is more important than ever in helping the business attract and retain great talent. When IT builds employee experiences that are streamlined and simple at every point—from onboarding to day-to-day tasks—they help ensure a workforce that is engaged, motivated and productive.
Published By: SAP Concur
Published Date: Sep 25, 2019
"Whether companies are expanding to sell into new markets or working with overseas suppliers, today’s CEOs are focused on driving profitable growth. But growth makes everything complex. Complexity manifests in many forms such as new industry and country regulations, ever-evolving tax requirements, and language differences.
Finance and IT leaders play critical role in helping CEOs overcome barriers and grow the business. In this new SAP Concur ebook Scaling Travel, Expense, and Invoice Management Growth, we discuss how CFO and CIO collaboration can help deploy intelligent, scalable systems to manage core financial functions and drive business growth as an Intelligent Enterprise. Download the ebook to learn more."
Published By: SAP Concur
Published Date: Sep 25, 2019
"Finance and IT leaders play critical role in helping CEOs overcome barriers and grow the business. In this new SAP Concur ebook Scaling Travel, Expense, and Invoice Management Growth, we discuss how CFO and CIO collaboration can help deploy intelligent, scalable systems to manage core financial functions and drive business growth as an Intelligent Enterprise.
Download the ebook to learn more."
Have you ever wished for an army of clones to do all your thankless tasks and chores? Well, that fantasy is becoming a reality—at least on the Internet. And while they may not be actual clones, bots have begun doing lots of digital dirty work.
Managing your relationship with bots—good and bad—has become an inherent part of doing business in a connected world. With more than half of online traffic initiated by autonomous programs, it’s clear that bots are a driving force of technological change, and they’re here to stay.¹
As bot technology, machine learning, and AI continue to evolve, so will the threats they pose. And while some bots are good, many are malicious—and the cybercriminals behind them are targeting your apps. Preparing your organization to deal with the impact of bots on your business is essential to developing a sustainable strategy that will enable you to grow as you adapt to the new bot-enabled world.
Published By: Experian
Published Date: Sep 26, 2019
"We are in an age of unprecedented opportunity, where ubiquitous data and new technologies are shaping the world and dramatically changing the way consumers interact with businesses like yours.
The rise of fintech companies is driving competition, e-commerce has raised the bar for digital experiences, fraud is at an all-time high, and there is pressure to grow your business. You need to meet these challenges head
on and do it in a way that can scale with the increasing volume — and value — of customers. All while meeting and exceeding customer expectations.
We believe rapid, sustainable growth can be fuelled by acquiring the right customers and delivering customer experiences that align with their expectations. To succeed you need a comprehensive, unified view into your customers and their needs. As a business leader, how do you achieve these objectives? What can you do to attract and acquire new customers? What tools do you need to quickly act on insights and to make consistent, relev
Managing employee experiences is not about pinpointing a single event or moment. People leaders need the ability to collect feedback at every moment that matters and take action to close experience gaps. With Employee Experience Management solutions from SAP, you can use a wide range of employee listening mechanisms across a variety of engagement channels to create a “digital open door.”
"Every kind of online interaction—website visits, API calls to mobile apps, and others—is being attacked by bots. Whether it's fraud, scraping, spam, DDoS, espionage, shilling, or simply altering your SEO ranking, bots are wreaking havoc on websites as well as mobile and business applications.
But that’s not all: they’re also messing with your business intelligence (BI). They can skew audience metrics, customer journeys and even ad buys, making business decisions questionable and costly. According to Forrester, ad fraud alone was set to exceed $3.3 billion in 2018.
Not all bots are bad. In fact, your business depends on them. Search engine bots, for example, give your web presence visibility and authority online. Other good bots help you deliver better customer experiences—perhaps a chatbot provides instant customer assistance on your site. What’s important is enabling the good bots and blocking the bad ones."
"Safeguarding the identity of users and managing the level of access they have to critical business applications could be the biggest security challenge organizations face in today’s assumed- breach world.
Over 6,500 publicly disclosed data breaches occurred in 2018 alone, exposing over 5 billion records—a large majority of which included usernames and passwords.1 This wasn’t new to 2018 though, as evidenced by
the existence of an online, searchable database of 8 billion username and password combinations that have been stolen over the years (https://haveibeenpwned.com/), keeping in mind there are only 4.3 billion people worldwide that have internet access.
These credentials aren’t stolen just for fun—they are the leading attack type for causing a data breach. And the driving force behind the majority of credential attacks are bots—malicious ones—because they enable cybercriminals to achieve scale. That’s why prioritizing secure access and bot protection needs to be part of every organ
"Have you ever wished for an army of clones to do all your thankless tasks and chores? Well, that fantasy is becoming a reality—at least on the Internet. And while they may not be actual clones, bots have begun doing lots of digital dirty work.
Managing your relationship with bots—good and bad—has become an inherent part of doing business in a connected world. With more than half of online traffic initiated by autonomous programs, it’s clear that bots are a driving force of technological change, and they’re here to stay.1
As bot technology, machine learning, and AI continue to evolve, so will the threats they pose. And while some bots are good, many are malicious—and the cybercriminals behind them are targeting your apps. Preparing your organization to deal with the impact of bots on your business is essential to developing a sustainable strategy that will enable you to grow as you adapt to the new bot-enabled world."
5G services will place greater demands on the network in terms of peak data rates, connection density, and more. Learn how CoSPs are getting ready for 5G and how Intel® architecture is helping accelerate network transformation.
There are many challenging tasks when developing autonomous driving features to cope with the various changes to the environment. Often lane markings are faded or are covered with snow or dirt and can be difficult for a camera-based detection system. In this report, VSI addresses the application of HD map assets to improve the safety and performance of automated vehicle features within the context of lane keeping and trajectories.
VSI has been examining applications of HD maps in our test vehicle. In a previous report, we discussed map-based Adaptive Cruise Control (ACC) using the advised speed attributes from HERE’s HD map data. In this report, we apply HERE’s HD map data to a lane keeping application and examine performance of lane keeping with a map-based approach compared to a camera and computer vision-based approach.
meeting the requirements of a just
time supply chain
their biggest challenges
, but with
advances in location technology
across the supply chain
efficiency and support
proactive decision making.
By reading this eBook, you’ll discover how
your supply chain
for the future
application of location intelligence to:
based insights to help optimize processes and inform decision
Set accurate ETAs with reliable real
time visibility to
as they occur
Gain comprehensive coverage
across factories, warehouses,
showrooms and in transit
Changing attitudes to data privacy leave many firms in a precarious position. When there is so much regulatory variation in different markets, how do firms balance their responsibility for customers’ data with maximising value from that data?
Listen now to discover:
• The current state of play for data privacy – understanding what your customers want and what the regulators want
• How to lay solid foundations to help you adapt to the changing landscape
• How to ensure your privacy strategy supports growth.
Every lender, bank, and credit union has different product mixes and marketing priorities, but one thing they all share is the goal of winning, retaining, and growing our customer relationships. Typically, there are two ways to maximize customer engagement: seek margin with products like credit cards, or seek volume and deeper relationships with products like home equity.
This report analyzes both of these options through three key lenses: current market conditions, access to today’s high-quality borrowers, and the rich opportunity for integrated, targeted marketing. Our goal is to enable you to determine the best way to fine-tune your strategic customer engagement for 2019 by helping you:
Review current market conditions.
Connect with higher-quality borrowers.
Develop a 360-degree, integrated marketing mix.
Oral health can have a big impact on your bottom line. Learn how to take care of your employees and your company.
Each year, 164 million hours of work are lost in the U.S. to dental disease.1 So it’s clear that helping employees with their oral health can have a big impact on your team’s productivity. Combining your medical and dental benefits with Excellus BlueCross BlueShield can help catch small problems early to keep costs in check – and it’s more affordable than you might think.
Find out more by downloading a free infographic from Excellus BlueCross Blue Shield, and get more resources covering a range of health-related topics at ExcellusforBusiness.com.
It is breathing life into our existing energy resources and creating new opportunities.
Better use of data has visible, tangible and immediate results. It is helping energy companies become safer, more reliable and more efficient.
This is good for both our wallets and our planet.
For more information visit: www.ibm.com/energy or watch our webinar here
Still unraveling the mystery that is Federal Acquisition Regulation (FAR) and Cost Accounting Standards (CAS) compliance? The exemptions, standards and disclosures can often feel like a puzzle never to be solved. Until now.
Get the basics of the “allocability” and “allowability” that define FAR and CAS adherence and keep the momentum of your government business moving forward. Learn:
Definitions of when and to what extent government contract costs can be recovered
Accounting system edicts and standards
Cost-specific mandates and need-to-knows
Why timing is everything in keeping compliant.
Published By: Kustomer
Published Date: Aug 27, 2019
UNTUCKit wanted to ensure their stellar shopping experience was supported across every customer touchpoint, especially support. But the growing UNTUCKit team was spread across multiple platforms, without visibility into customer history or lifetime value. Learn how Kustomer enabled them to deliver exceptional service while increasing agent efficiency by 25%.
As the threat landscape evolves, organizations have accepted the fact that they have to take a more proactive detection approach to advanced threats rather than relying on traditional defenses. As a result, customers have turned to detection and response tools that allow for proactive “hunting” for Indicators of Attack (IoA) and reactive “sweeping” for indicators of compromise (IoCs). Once found, those tools are required to automatically respond to attacks or to at least provide for an action from the Incident Response (IR) staff. Unfortunately, due to the number and complexity of both these attacks and the detection/response tools, organizations struggle to hire enough qualified staff and stay on top of the discovered threats. This is compounded by a worldwide cybersecurity skills shortage. Managed detection and response (XDR) provides advanced threat hunting, detection, and response as a service to organizations that seek assistance for their own IR staff, or for those who wish to o
Simply put: Marketing isn’t what it used to be. If you want to compete in this rapid digital world, you need to make your customers happy. Constantly.
We’ll get you started with nine of the most exciting trends developing in the world of marketing in 2019. With this report, you’ll learn:
How the new director of marketing data position and GDPR compliance can build customer trust.
What it means for customer centricity now that MarTech and AdTech are finally coming together with AI and machine learning.
How to adjust your business purpose to create customer loyalty as the attention economy shifts to the emotion economy.
With companies and executives being held accountable for incidents in the workplace, the issue of workers’ health and safety has become a persistent concern for organizations around the world. And with varying standards across borders, confusion about what companies need to do is rampant.
This need for an international consensus standard on workplace health and safety prompted the proposal of ISO 45001 in 2013.
The standard, passed in March 2018, now serves as the international guide on occupational health and safety (OH&S) and outlines relevant methods and benchmarks.
With insight from expert leadership, this whitepaper gives you the complete guide on how to work with the new standard. You'll learn:
• Why ISO 45001 matters and its impact upon your business
• The benefits and pathway to becoming certified
• Important considerations for the contractor selection process
In the beginning of 2019, a National Safety Council (NSC) study revealed that for the first time in US recorded history, the odds of dying from an opioid overdose (1:96) surpassed those of dying in an auto accident (1:103).
As a result, opioid overdoses are now the number one cause of preventable injury deaths in the United States.
The growing trend of opioid-related workplace incidents is a major concern for supply chains across the world. In fact, a recent study by Massachusetts Department of Public Health shows higher opioid overdose incidents occurring in industries that have a higher chance of worker-related injury. Among these, construction and manufacturing are the two industries most heavily affected.
This whitepaper discusses tips for dealing with the opioid epidemic and gives clarity around OSHA drug testing regulations.
You've seen them, and you fear them. Now let us show you how to be cleaned of them.
Hackers are increasingly targeting mobile devices to steal data (emails, contacts, corporate data, financial information) and send premium rate SMS, using up your bandwidth in the process.
Sophos makes it easy to secure and manage your mobile devices.