quality monitoring

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Published By: SafetyCulture     Published Date: Aug 14, 2018
Consistency and customer experience are key to quality and profitability in retail. Manual reporting processes can be unwieldy and time-consuming, but bringing together all compliance procedures under one digital platform means fast, consistent and easy-to-access performance data. Using real-time insights into best practice improves the reporting of quality control, stock loss prevention, inspection processes, logistics and more – saving time, increasing efficiency and boosting customer satisfaction. Benefits include better branding through monitoring rollouts with uploaded photos and videos, protection against shrinkage through improved inspection processes and audits, and clearer visibility of issues which means a speedier response.
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SafetyCulture
Published By: Butler Technologies     Published Date: Jul 02, 2018
VoIP’s extreme sensitivity to delay and packet loss compared to other network applications such as web and e-mail services, presents a real challenge. A basic understanding of VoIP traffic and of the quality metrics provided by VoIP monitoring tools will help keep your network running smoothly. Follow our 10 VoIP best practices to ensure quality service for your network.
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Butler Technologies
Published By: Aternity     Published Date: Feb 24, 2016
In this brief, the focus will be on how companies are relying on more mobile applications to run their businesses. As these mobile applications become more important, it is critical for companies to ensure a quality mobile user experience in order to deliver quality service to ensure customer satisfaction and brand loyalty. A unified approach to mobile end user experience monitoring is the proven way enterprises can ensure this quality user experience.
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aternity, mobile strategy, mobile apm, unified monitoring, mobile applications, brand loyalty
    
Aternity
Published By: athenahealth     Published Date: Apr 30, 2013
With the right EHR in place, participation in health care quality management programs not only helps you provide great care to your patients, but can also help increase your bottom line. However, the rewards are only worth seeking if the cost—in time and money—of collecting and reporting data to these quality programs doesn't outrun the potential gain. This is where your EHR and the services provided by your EHR vendor can make a significant difference.
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quality management, ehr, collection, patient care, quality of care, data, monitoring, analytics
    
athenahealth
Published By: Keynote     Published Date: Apr 23, 2014
In the world of digital interactions, the margin between success and disengagement or abandonment is measured in milliseconds. With the exploding adoption of advanced smartphones and tablets, you need a mobile-first approach to engaging with customers and employees. And as your mobile initiatives are delivered at increasingly rapid rates, the quality and reliability of the mobile apps, mobile web and connected services that support them has become critically important. For the technology teams delivering customer and employee services in the mobile channel, it is important to understand that performance monitoring solutions which work for the desktop cannot be simply applied to mobile. Managing the mobile end user experience requires an understanding of the challenges posed by the complexities of the mobile environment. This paper will reveal the 4 pillars of mobile performance, plus offer strategies for accurately monitoring mobile end user experience so you can continuously improve.
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mobile application monitoring, mobile application monitoring system, mobile app performance, mobile application performance, app monitoring, monitor mobile applications, web performance monitoring tools, performance monitoring
    
Keynote
Published By: K2     Published Date: Aug 24, 2015
This complementary template focuses on the eight key areas for business process automation success to help you evaluate the quality of the platforms you are considering – and to ensure that the system you choose is agile and flexible enough to meet your business needs. WORKFLOW TOOLS AND FEATURES FORMS INTEGRATION AND DATA SECURITY MOBILE USER AND RUN-TIME EXPERIENCE REPORTING, ANALYTICS AND MONITORING MAINTENANCE/SUPPORT/HELP DOCUMENTATION
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K2
Published By: Group M_IBM Q119     Published Date: Jan 08, 2019
The discipline of data quality assurance ensures that data is "fit for purpose" in the context of existing business operations, analytics and emerging digital business scenarios. It covers much more than just technology. It includes program management, roles, organizational structures, use cases and processes (such as those for monitoring, reporting and remediating data quality issues). It is also linked to broader initiatives in the field of enterprise information management (EIM), including information governance and master data management (MDM)
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Group M_IBM Q119
Published By: AppNeta     Published Date: Oct 28, 2013
6 things you should be doing today to assure fast availability and delivery of your critical web apps.
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appneta, applications, application performance, application performance management, web applications, application delivery, network health, latency
    
AppNeta
Published By: STANLEY Healthcare     Published Date: Mar 24, 2015
St. Joseph’s Hospital Health Center has a total of 310 refrigerators throughout the organization. These items require strict temperature ranges for quality patient care and safety. Regulatory agencies perform audits requiring logs of temperature monitoring and corrective actions. Read this case study to learn about how St. Joseph's deployed the wireless AeroScout Environmental Monitoring solution to leverage its wireless network by working with STANLEY Healthcare.
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wi-fi, environmental monitoring, healthcare, pharmaceuticals, lab samples, patient care, patient safety, temperature monitoring
    
STANLEY Healthcare
Published By: Viavi Solutions     Published Date: Apr 14, 2017
VoIP’s extreme sensitivity to delay and packet loss compared to other network applications such as web and e-mail services, presents a real challenge. A basic understanding of VoIP traffic and of the quality metrics provided by VoIP monitoring tools will help keep your network running smoothly. Follow our 10 VoIP best practices to ensure quality service for your network. This white paper guides you through the essentials of VoIP troubleshooting, including common problems and the metrics you should employ to fix and prevent them. You’ll learn how these metrics relate to one another and to overall VoIP health. You’ll also learn the best practices for keeping your VoIP network flowing smoothly, your time-to-resolution low, and end users happy.
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sensitive information, data protection, network security, asset protection, network performance, network analysis, troubleshooting solutions
    
Viavi Solutions
Published By: Interactive Intelligence     Published Date: Jan 10, 2011
Contact centers face a tall order: Deliver stellar service and real-time response to customers, and still get more out of the workforce without risking burnout and turnover. Lori Bocklund is president of Strategic Contact, and Rachel Wentink is the senior director of Product Management for Interactive Intelligence, and when they discuss how to optimize agent performance and offer outstanding service, it's worth reading.
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interactive intelligence, strategic contact, quality monitoring, wfm, workforce maangement
    
Interactive Intelligence
Published By: Trillium Software     Published Date: May 19, 2011
Today financial services institutions must meet the standards for data quality attestation by the FFEIC regulators of risk reporting. This paper discusses the platform and domain expertise needed to support the rigorous demands of commercial and retail risk reporting.
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trillium software, data quality management, basel ii solution, data profiling, data monitoring, metadata, data supporting risk, grc
    
Trillium Software
Published By: Trillium Software     Published Date: May 19, 2011
By implementing the six pillars of data quality optimization, your organization can incrementally improve the quality of the data that drives all your operations.
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trillium software, data quality management, iqm, information quality management, quality maturity model, enterprise data management, edm, data storage requirements
    
Trillium Software
Published By: EMA     Published Date: Oct 01, 2014
A new mantra is emerging for IT professionals – Quality of Experience (QoE). In order to align monitoring and management practices with the true demands of the business, IT professionals must expand beyond traditional comfort zones of watching network and system health metrics to begin measuring and understanding the experience IT end users are having. Join EMA Vice President of Research, Jim Frey, and Fluke Networks Director of Products, Doug Roberts, for this on-demand webinar and discussion that will reveal:
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quality of experience, qoe, monitoring, network, systems, applications, services, proactive practices
    
EMA
Published By: IBM     Published Date: Jul 01, 2015
This white paper discusses how organizations can benefit from implementing collaboration and analytics processes in the three core areas
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healthcare analytics, analytics technology, quality assurance, wellness monitoring, performance analysis, patient self-management
    
IBM
Published By: SAS     Published Date: Mar 06, 2018
The most recent decade has seen rapid advances in connectivity, mobility, analytics, scalability, and data, spawning what has been called the fourth industrial revolution, or Industry 4.0. This fourth industrial revolution has digitalized operations and resulted in transformations in manufacturing efficiency, supply chain performance, product innovation, and in some cases enabled entirely new business models. This transformation should be top of mind for quality leaders, as quality improvement and monitoring are among the top use cases for Industry 4.0. Quality 4.0 is closely aligning quality management with Industry 4.0 to enable enterprise efficiencies, performance, innovation and business models. However, much of the market isn’t focusing on Quality 4.0, since many quality teams are still trying to solve yesterday’s problems: inefficiency caused by fragmented systems, manual metrics calculations, quality teams independently performing quality work with minimal cross-functional own
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SAS
Published By: SAS     Published Date: Mar 14, 2014
This paper will consider the relevance of measurement and monitoring – defining inspection routines, inserting them into the end-to-end application processing, and reporting the results.
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sas, data quality, business objectives, quality data, accuracy, lineage, structural consistency, relevant metrics
    
SAS
Published By: IBM     Published Date: Nov 08, 2013
Prevent asset failure and optimize processes with IBM Predictive Maintenance and Quality.
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ibm, reduce asset downtime, improve product quality, performance expectations, ill-timed maintenance, optimize physical assets, predictive maintenance and quality, asset-intensive
    
IBM
Published By: EMA     Published Date: Apr 01, 2014
Application-aware Network Performance Management (AANPM) practices and products provide detailed insights into exactly who is using which resources, what quality of experience is taking place, and where to look when things go wrong. Such information can significantly improve planning, monitoring, and troubleshooting efforts.
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ema, application aware network performace, aanpm, quality of experience, research, it management, data management, consulting
    
EMA
Published By: Crownpeak     Published Date: Sep 29, 2016
The Gartner Magic Quadrant for Web Content Management (WCM) provides an in-depth analysis of leading vendors, designed to help guide companies that are in the process of evaluating a Web Content Management solution for their business. For the third year in a row, Gartner has recognized Crownpeak as a "Visionary" on its 2016 Magic Quadrant for Web Content Management. The report is an invaluable tool for gaining a better understanding of the industry's leading WCM solutions and their strengths. Crownpeak recently added Digital Quality Management to its platform, making us the only WCM with automated monitoring for flagging errors and inconsistencies. Enjoy a complimentary download on us!
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crownpeak, gartner, magic quadrant, web content management, wcm, digital quality management, digital experience management
    
Crownpeak
Published By: Interactive Intelligence     Published Date: Feb 26, 2013
In today's regulations and risk management, business has become increasingly complex, and penalties are growing. Managing risk must therefore include monitoring the actions of your entire organization and more. Read on to learn more about compliance.
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quality management, regulatory compliance, risk management, complex risk, monitoring actions
    
Interactive Intelligence
Published By: Right First Time Contact Centre     Published Date: Mar 12, 2011
Examines how call recording-based quality monitoring can be improved with the addition of IVR Surveys
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ivr surveys, fcr, first contact resolution, customer research, contact center, contact centre, marketing
    
Right First Time Contact Centre
Published By: Trillium Software     Published Date: Jun 06, 2011
The second Web seminar in the series is titled "Data Governance". Learn how Digital River successfully implemented Data Governance across their organization.
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trillium software, operational data quality, upstream operational systems, data governance, data monitoring, businessprocesses, digital river, data management
    
Trillium Software
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