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Published By: Hewlett Packard Enterprise     Published Date: Jul 29, 2019
"Learn how to manage a software defined infrastructure SDI deployment and understand the benefit of composable versus traditional infrastructure. The white paper will also cover the definition of an SDI as well as what an IT organization should look for in an SDI solutions provider. Explore these questions in this white paper with a critical look at HPE’s software-defined and CI offering, HPE Synergy."
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Hewlett Packard Enterprise
Published By: SAP EMEA Global     Published Date: Sep 13, 2019
Questions posed by: SAP SuccessFactors Answers by Lisa Rowan, Research Vice President, HR, Talent, and Learning Strategies
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SAP EMEA Global
Published By: F5 Networks Singapore Pte Ltd     Published Date: Sep 19, 2019
"Every kind of online interaction—website visits, API calls to mobile apps, and others—is being attacked by bots. Whether it's fraud, scraping, spam, DDoS, espionage, shilling, or simply altering your SEO ranking, bots are wreaking havoc on websites as well as mobile and business applications. But that’s not all: they’re also messing with your business intelligence (BI). They can skew audience metrics, customer journeys and even ad buys, making business decisions questionable and costly. According to Forrester, ad fraud alone was set to exceed $3.3 billion in 2018. Not all bots are bad. In fact, your business depends on them. Search engine bots, for example, give your web presence visibility and authority online. Other good bots help you deliver better customer experiences—perhaps a chatbot provides instant customer assistance on your site. What’s important is enabling the good bots and blocking the bad ones."
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F5 Networks Singapore Pte Ltd
Published By: Kazoo     Published Date: Oct 11, 2019
Are you ready for a new Recognition & Rewards Platform? Recognition and rewards are an integral part of your company’s employee experience and engagement levels. To determine whether an HR technology provider is the right fit for your organization, we recommend asking questions that address the various components of recognition and rewards, as well as background on the provider’s company and technology. Download our buyers guide for the five major areas you'll need to cover before making a purchase, including: The business value and ROI of recognition & rewards Identifying your need and specific goals for an employee experience program Key questions to ask engagement platform vendors A decision checklist and a detailed comparison sheet Two budgeting exercises to justify your investment
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Kazoo
Published By: Kazoo     Published Date: Oct 11, 2019
Are you ready for a new Performance Management technology provider? To determine whether an HR technology provider is the right fit for your organization, we recommend asking questions that address the various components of performance management, as well as background on the provider’s company and technology. Download our buyers guide for must-ask questions on: • Performance Management philosophy • Strategic value • Implementation and support • Feature set • Accessibility and reporting • Integrations • and more!
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Kazoo
Published By: KPMG     Published Date: Jun 10, 2019
Forces such as consumerisation, expanding regulatory requirements and the shift to outcome-based pricing are all compelling procurement leaders to re-evaluate strategies. Read this briefing to find out: • the key disruptors shaping the future of procurement • how to develop an agenda to deal with disruption • seven key areas of difference between current and future procurement models • essential questions to inform your strategic thinking.
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KPMG
Published By: KPMG     Published Date: Jun 10, 2019
As advanced technologies catapult manufacturing into the future, find out how to manage the most complex business challenge in generations. Read this briefing to discover: • why I4.0 transformation demands a cross-functional approach • how to get planning for I4.0 transformation the right way round • how to identify the best opportunities to create value • critical enablers for I4.0 transformation • five questions to ask for smarter I4.0.
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KPMG
Published By: BillingPlatform     Published Date: Jul 30, 2019
Explore Every Option Before Choosing Your Monetization Strategy When it comes to replacing your billing system or choosing a new billing solution to support revenue management, one of the difficult questions you will face is whether to build a custom software set or purchase a solution from a vendor. There are a variety of factors to consider when making the build vs. buy decision. This whitepaper helps you determine the right path for your organization. Download the full whitepaper to discover a practical approach to weighing your options for billing solutions. The whitepaper covers the following topics: • Question to answer before implementing a billing system • Considerations for building a billing system • Costs of building your own system • Considerations for buying a billing system • Common billing system requirements to consider By reading our systematic exploration of billing options and considerations, you will find the approach that will lend the greatest success to y
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BillingPlatform
Published By: Mimecast     Published Date: Oct 02, 2019
By any measure, Office 365 is a success as millions of Microsoft seats transition from on-premises Exchange to a cloud-based email service as part of Office 365. While Microsoft has been offering hosted email solutions for more than 20 years, they have hit their stride with Office 365, the third major iteration of the company’s foray into hosted/cloud-based email and collaboration. This white paper discusses the key issues that decision makers need to consider as they evaluate the email, security, and resilience capabilities of Office 365. After reading this analyst perspective completed by Michael Osterman of Osterman Research, we believe you will better understand: Special considerations related to hybrid Exchange and Office 365 email deployments The importance of programmatic security efficacy rather than simple functionality How to ensure business messaging continuity in the context of Office 365 outages Whether third-party backup/recovery is critical for protecting your infrastr
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Mimecast
Published By: Amazon Web Services EMEA     Published Date: Sep 09, 2019
City leaders around the world are working to improve the quality of life and increase the number of useful services for their citizens, businesses, and visitors. Smart city initiatives are gaining attention in several countries, as administrators, industry, and citizens are working together to enhance their communities, cities, regions, and nations. After more than ten years of smart city hype, innovative projects have emerged, but few have provided a disruptive impact on the city system itself. Because every city is different, few of the existing models apply universally. An effective response requires leaders to consider a series of prerequisites: • Consider the local culture and the people • Prioritize basic needs and requests • Work at overcoming silos and encourage collaboration across departments • Consider each “smart” initiative as an integral part of an overall city system A smart city reflects a number of aspirations: efficiency, resiliency, connectedness, innovatio
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Amazon Web Services EMEA
Published By: Infinidat EMEA     Published Date: Oct 10, 2019
I Big Data e gli analytics workloads sono la nuova frontiera per le aziende. I dati vengono raccolti da fonti che non esistevano 10 anni fa. Tutti i dati dei telefoni cellulari, i dati generati dalle macchine e i dati relativi all’interazione con i siti vengono raccolti e analizzati. Inoltre, con i budget IT sempre più sotto pressione, l’impatto ambientale dei Big Data non fa che aumentare e pone grandi sfi de per i sistemi storage. Questo documento fornisce informazioni sulle problematiche che le applicazioni dei Big Data pongono sullo storage e su come scegliere le più corrette infrastrutture per ottimizzare e consolidare le applicazioni dei Big Data e degli analytics, senza prosciugare le fi nanze.
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Infinidat EMEA
Published By: Infinidat EMEA     Published Date: Oct 10, 2019
Nonostante decenni di progresso industriale e tecnologico, ad oggi non esiste ancora una soluzione storage integrata e universale capace di ridurre i rischi, essere redditizia, eliminare le complessità e integrarsi perfettamente nel modus operandi del business e gestire i dati su larga scala. Per raggiungere questi obiettivi, è necessario contare su determinate capacità, così da raggiungere i risultati ideali al minor costo possibile. Queste capacità includono la disponibilità, l’affi dabilità, le prestazioni, la densità, la facilità di gestione e l’integrazione dell’ecosistema nelle applicazioni. Questo documento presenta una soluzione innovativa nel panorama dello storage. Si possono così risolvere non solo i problemi di oggi, ma anche quelli di domani.
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Infinidat EMEA
Published By: Pine Cove Consulting     Published Date: Oct 03, 2019
Endpoint detection and response (EDR) tools are built to supplement endpoint security with increased detection, investigation, and response capabilities. However, the hype surrounding EDR tools can make it difficult to understand how exactly they can be used and why they are needed. Making matters worse, today’s EDR solutions often struggle to provide value for many organizations as they can be difficult to use, lack sufficient protection capabilities, and are resource intensive. Sophos Intercept X Advanced with EDR integrates intelligent EDR with the industry’s top-rated endpoint protection in a single solution, making it the easiest way for organizations to answer the tough questions about security incidents. Here are some additional reasons to consider an EDR solution.
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Pine Cove Consulting
Published By: Intel     Published Date: Sep 20, 2019
AI is fundamentally reshaping business as we know it. It drives innovation, efficiency, productivity, new operational models, and entirely new revenue opportunities. It is no wonder, then, that enterprises of all sizes are keen to adopt this transformative technology. When embarking on the AI journey, however, it is critical to understand that data is the heart of any effective AI algorithm. So, for any enterprise looking to harness the promise of AI, the first question to ask is quite simply, “is my data ready?” This technology brief simplifies the path to AI by offering actionable steps to data readiness.
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Intel
Published By: Intel     Published Date: Sep 20, 2019
Skilled IT teams understand that one cloud does not fit all. Compliance issues may demand that some data be held internally. Budget-imposed total cost of ownership (TCO) limits may push other data out to public clouds. Hence, a scalable multi-cloud infrastructure becomes imperative. This whitepaper addresses key questions commonly raised by CIOs considering the move to multi-cloud. Further, it sheds light on how Intel® technologies such as the 2nd Generation Intel® Xeon® Scalable processors and Intel® Optane™ DC Persistent Memory can help boost your cloud credentials.
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Intel
Published By: Selligent Marketing Cloud     Published Date: Sep 24, 2019
Everybody in marketing is chasing today’s consumers as they hop from channel to channel on their digitally empowered customer journeys. Some marketers are more successful than others. Brands with integrated omnichannel touchpoints can let customers start researching a product on their laptop, receive related advertising on social, ask questions on chat, make the purchase on their phone, and pick up the product at their nearest store.
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Selligent Marketing Cloud
Published By: GoCardless     Published Date: Oct 14, 2019
L'authentification forte du client (ou SCA pour Strong Customer Authentication) est une législation européenne qui entrera en vigueur le 14 septembre 2019. Pour de nombreuses entreprises, cette législation requirt la mise en place de mesures de sécurité supplémentaires au cours des achats en ligne. Les consommateurs accepteront-ils ces changements ou les rejetteront-ils en abandonnant la transaction en plein processus ? Les acheteurs recherchent-ils en priorité la sécurité ou la simplicité ? Nous avons mené une étude sur 4 000 clients en France, au Royaume Uni en Allemagne et en Espagne afin d'analyser leur attitude face à la sécurité et à la simplicité des achats en ligne. Téléchargez les résultats complets de l'étude et découvrez les réponses aux questions suivantes : Les acheteurs en ligne privilégient-ils la sécurité ou la simplicité ? Réduiraient-ils leurs achats auprès de marques disposant de processus de sécurité complexes ? Comment considèreraient-ils certains modes d'autorisat
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GoCardless
Published By: GoCardless     Published Date: Oct 16, 2019
Les nouvelles règles en matière de paiement en ligne entrent en vigueur le 14 septembre. L’Authentification forte du client, ou SCA, va avoir un impact majeur sur les entreprises à abonnement qui reçoivent des paiements par carte en ligne. Vos paiements par abonnement survivront-ils à la SCA ? Téléchargez notre guide complet et découvrez les réponses aux questions suivantes : Introduction à l’Authentification forte du client (SCA) Préparer votre entreprise à la SCA Exemptions de SCA GoCardless et la SCA
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GoCardless
Published By: GoCardless     Published Date: Oct 21, 2019
Le paiement des factures d’énergie à l’ère du numérique Le recours croissant aux technologies numériques dans le domaine de l’énergie a radicalement changé la donne entre fournisseurs et consommateurs, en octroyant à ces derniers un pouvoir de marché jusqu’ici inédit, et en leur permettant de faire des choix éclairés sur leur fournisseur d’énergie à un moment où la compétition sur le marché commençait véritablement à faire rage. Téléchargez notre guide complet et découvrez les réponses aux questions suivantes : Comment se démarquer sur un marché en pleine évolution ? Quel est l'impact de l'expérience de paiement sur la différenciation face à la concurrence et comment en tirer parti ?
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GoCardless
Published By: Jamf     Published Date: Aug 06, 2019
As a new generation of employees hit the workforce, a user-centric technology trend has begun to take shape. The question is how does IT shift their practices to embrace the trend toward this modern technology experience? Download this e-book for answers and learn: • The origins of the user-centric trend • Apple's role in evolving IT practices • Ways to implement and benefit from this new IT model
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Jamf
Published By: Ahead     Published Date: Aug 27, 2019
Digital Business Demands Better Software, Faster In your organization, you’ve probably heard questions like these asked of the application development and/or infrastructure and operations organizations. > Why can’t our software development teams keep up with new business requirements? > Why are we always waiting on infrastructure teams? > Why do our business initiatives become outdated before their required software is even deployed? > Is our software development team aligned with corporate goals like engaging younger consumers on their mobile devices?
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Ahead
Published By: Veeam '18     Published Date: Oct 10, 2019
60% dei dati cloud sensibili è conservato all'interno di documenti Office e per il 75% di questi dati NON viene eseguito un backup! In questo breve e semplice report, gli analisti di 451 Research spiegano perché è importante eseguire il backup dei dati di Office 365. I risultati più importanti includono: I dati di Office 365 sono i nuovi dati aziendali d’importanza critica Il fatto che i dati SaaS siano intrinsecamente sicuri è un luogo comune Ripristini e governance stanno diventando tanto importanti quanto il backup dei dati La protezione dei dati sarà sempre più legata alle problematiche legali e di conformità.
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Veeam '18
Published By: Five9     Published Date: Oct 14, 2019
Are you interested in how artificial intelligence (AI) might impact your contact center? The hype cycle for AI is nearing its peak. But before you rush to deploy an AI tool, let’s separate fact from fiction. What are the practical benefits of AI today? What kind of challenges arise from automation? What are the underlying technologies at play? In this e-book, we will answer these questions and more. We will examine AI from a pragmatic lens and offer suggestions to minimize costs and maximize returns.
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Five9
Published By: ttec     Published Date: Jul 24, 2019
By the time most customers reach a human employee with a question, chances are they have already researched online or tried to self-serve. This means employee transformation is required to develop more sophisticated employees in the age of automation to solve more advanced customer issues. Because front-line jobs are becoming more complex, employees need to be tactical, technical, and ready to emotionally handle these new types of interactions. Recently, Lamont Exeter, head of Learning & Development at TTEC Digital, teamed up with Tim Duranleau of SAP Litmos in a webinar to discuss ways that companies can combine learning and technology to create more sophisticated employees. Below are some key highlights from the discussion.
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ttec
Published By: ttec     Published Date: Oct 01, 2019
In an age of tech-savvy customers and self-service channels, do companies still need to invest in contact centers and staff to provide support? The answer is, yes. Consumers have been trained to find the information they need on their own online or with their mobile device. But when they do pick up to the phone and reach out to customer service, they expect representatives to solve what are often complex questions. They expect human interactions. This enormous shift in which customer service representatives are perceived as a last resort puts increased pressure on contact center associates who already have the odds stacked against them. The staff must be trained to quickly handle issues that frequently require access to a wide variety of information, but a lack of investment means many associates are often unprepared and lack the right resources to help customers. To change the outcome, customer service representatives need the right training and tools to not only understand the issue,
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ttec
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