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Published By: IBM ILOG.     Published Date: Jul 14, 2009
Financial services managers must revisit the quality of their risk management capabilities while reducing cost through more efficient operations. Often, unique leverage can be found with improved business process management, policies and exception-based decisions.  Hear three industry experts discuss how banks are using BRMS to meet the demand for speed, control, and profits.
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ibm, financial, quality, risk, management, cost, reduce costs, effiency
    
IBM ILOG.
Published By: Red Hat     Published Date: Dec 15, 2015
Bayer Business Services, the Bayer Group’s global competence center for IT and business services, was looking for a way to reduce costs while maintaining the quality of its mission-critical SAP infrastructure.
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Red Hat
Published By: VMware     Published Date: Oct 08, 2010
This white paper covers the benefits of virtualization, including reduced costs, simplified management, and improved application availability and disaster protection.
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wmware, server virtualization, workload consolidation, simplified management, disaster protection, spending, data backup, recovery
    
VMware
Published By: BMC Software     Published Date: Jul 01, 2011
You can implement help desk processes based on ITIL easily with reduced up-front costs and automatic upgrades.  Used by more than 72,500 companies worldwide, the Force.com platform is the most widely used Cloud platform in the world.  Gain insights into the benefits of running your help desk in the cloud. Download this BMC Software white paper from Web Buyer's Guide to learn about a faster, more cost-effective, ITIL-based help desk solution than ever before possible
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itil, help desk software, bmc, cloud based help desk, simple, affordable, bmc software, drive profit
    
BMC Software
Published By: Oracle     Published Date: Apr 22, 2014
Oracle provides a guide and best practices for recruiting the right talent.
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recruitment, recruitment best practices, guide, reduce recruitment costs
    
Oracle
Published By: Icertis     Published Date: Aug 06, 2019
Real-world examples of how large enterprises were able to minimize risk, reduce costs and realize the full potential of their contractual relationships
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enterprise contact management, contract management software
    
Icertis
Published By: Taleo     Published Date: Mar 10, 2011
Finding talented candidates can be challenging. Automating recruiting can improve candidate quality and increase efficiency. This paper outlines how to reduce time to hire by 50%, reduce cost per hire by 70%, and hire quality people.
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recruiting costs, operational costs, savings, talent management, saas, best practices, recruitment
    
Taleo
Published By: IBM Software     Published Date: Jan 25, 2012
Business analytics is the means by which organizations optimize business outcomes. Using insights that can be accessed, shared and acted on by employees at every level, organizations can increase profits, reduce costs, manage risk and make more accurate predictions to prepare for future outcomes. Learn why analytics-driven organizations outperform their peers.
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ibm, cognos, business intelligence, technology, analytics, business analytics
    
IBM Software
Published By: DocuSign     Published Date: Aug 09, 2016
This white paper is a guide to using eSignature on Office 365.
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docusign, client satisfaction, office 365, technology, electronic contract, paperless, reduce costs
    
DocuSign
Published By: Genesys     Published Date: Oct 16, 2013
Presumably, service-oriented businesses already have customer relationship management (CRM) and business process management (BPM) systems in place that create workflows and processes. However, traditional systems aren't enough - they often result in blind spots in the completion of work processes. To meet the increasing demands of customers in today's fast-paced marketplace, you need a way to manage these efficiency gaps - to effectively assign work and monitor completion. In other words, you need workload management. Download this resource to get a more in-depth look at the shortcomings of traditional customer service processes, and learn how enterprise workload management can help you overcome these issues as well as: • Create a holistic view • Increase flexibility • Reduce cost • And more
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contact center, customer service, customer relationship management, technology, business process management, bpm, crm
    
Genesys
Published By: IBM     Published Date: Aug 05, 2014
There is a lot of discussion in the press about Big Data. Big Data is traditionally defined in terms of the three V’s of Volume, Velocity, and Variety. In other words, Big Data is often characterized as high-volume, streaming, and including semi-structured and unstructured formats. Healthcare organizations have produced enormous volumes of unstructured data, such as the notes by physicians and nurses in electronic medical records (EMRs). In addition, healthcare organizations produce streaming data, such as from patient monitoring devices. Now, thanks to emerging technologies such as Hadoop and streams, healthcare organizations are in a position to harness this Big Data to reduce costs and improve patient outcomes. However, this Big Data has profound implications from an Information Governance perspective. In this white paper, we discuss Big Data Governance from the standpoint of three case studies.
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ibm, data, big data, information, healthcare, governance, technology
    
IBM
Published By: HP and AMD     Published Date: Nov 16, 2011
Learn how CIOs are embracing virtualization as a way to reduce overall costs, decrease power consumption, and improve resource utilization.
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blade servers, virtualization, blade, server sprawl, infrastructure, distributed it, energy, power
    
HP and AMD
Published By: Genesys     Published Date: Dec 20, 2018
Artificial Intelligence (AI) is staggering in its speed of handling simple requests and automating conversations. But AI solutions are not enough for the best customer experiences. Human emotions sometimes demand the human touch that only live agents can provide. Kate, Customer Experience AI by Genesys, combined with the power of human touch can improve customer experience, empower employees and dramatically reduce costs. This seamless combination of AI technology and humans, or “Blended AI by Genesys,” addresses the entire customer journey for the best possible outcomes. Download the eBook and learn how Kate and Blended AI lets you: • Personalize self-service • Connect customer conversations • Create smart agent experiences Start small and deploy fast with MicroApps
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Genesys
Published By: Genesys     Published Date: Feb 12, 2019
Artificial Intelligence (AI) is staggering in its speed of handling simple requests and automating conversations. But AI solutions are not enough for the best customer experiences. Human emotions sometimes demand the human touch that only live agents can provide. Kate, Customer Experience AI by Genesys, combined with the power of human touch can improve customer experience, empower employees and dramatically reduce costs. This seamless combination of AI technology and humans, or “Blended AI by Genesys,” addresses the entire customer journey for the best possible outcomes. Download the eBook and learn how Kate and Blended AI lets you: Personalise self-service Connect customer conversations Create smart agent experiences Start small and deploy fast with MicroApps
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Genesys
Published By: Intel     Published Date: May 02, 2017
Enabling communications service providers to increase agility, improve innovation, and deploy new services quickly and cost-efficiently.
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virtualisation, service providers, ims, reduce costs
    
Intel
Published By: Akamai Technologies Australia     Published Date: Feb 07, 2018
Websites provide online businesses with an unprecedented level of contact with customers and end users. However, they also place business information where it can be easily accessed by third parties – often using automated tools known as “bots”. For many organizations, bots represent up to 50% or more of their overall website traffic, from good bots engaged in essential business tasks to bad bots conducting fraudulent activities. Regardless of business impact, bot traffic can reduce website performance for legitimate users and increase IT costs. Organizations need a flexible framework to better manage their interaction with different categories of bots and the impact that bots have on their business and IT infrastructure.
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Akamai Technologies Australia
Published By: IBM     Published Date: Mar 18, 2015
Read this research report to see the results of Vanson Bourne’s survey of 360 line of business managers from around the world and a range of industries to learn how business and IT can align priorities in order to create seamless B2B integration. Learn how effective synchronization can improve strategic relationships, ensure compliance, reduce costs and increase revenue.
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b2b integration, compliance, b2b networks, integration gap, impediment, customer satisfaction, integration initiatives
    
IBM
Published By: QuinStreet     Published Date: Feb 05, 2009
This white paper details how Web 2.0 technologies support business strategies by improving efficiency and productivity as well as harnessing knowledge through collaboration. They also reduce IT costs by simplifying integration and improving IT administration and maintenance.
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quinstreet, web 2.0, social computing technologies, erp applications, enterprise applications, technology applications
    
QuinStreet
Published By: New Relic     Published Date: Jun 05, 2014
This eBook examines the current enterprise technology landscape; the challenges this is creating for enterprise APM; and how the new era of APM is helping companies reduce costs and grow their business, while building a better performing — and ultimately, more profitable — app.
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new relic, mobile, mobile apps, mobile app performance, apm, developers, user experiences
    
New Relic
Published By: Esker     Published Date: Jun 29, 2017
When folks in AR hear the word automation, it doesn't necessarily bring to mind the most positive, reassuring thoughts. Change is never a seamless process but distinguishing fact from fiction can go a long way. Every AR department has the same goals - reduce operating costs, collect payments faster and strengthen their relationships with customers - AR automation is simply a tool to help accomplish them. Learn why AR automation shouldn't be scary and why it matters more than ever in this insightful white paper.
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accounts receivable management, invoice management, collections management, ar best practices, invoice portal, invoice delivery
    
Esker
Published By: ServiceNow     Published Date: Apr 19, 2013
As an IT infrastructure and operations (I&O) leader you understand the business and IT impact of service management and automation (SMA). SMA done right will improve staff productivity, increase the quality of services, reduce operational costs, and improve the overall IT organization’s reputation with the business. That is why building the business case to secure funding and executive support for SMA is critical.
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roi, it infrastrucutre, service management, automation, productivity, quality of service, customer service
    
ServiceNow
Published By: Genesys     Published Date: Jun 19, 2019
Today’s customers want fast, hassle-free, personalized interactions across channels. Global brands like PayPal, Heineken and Vodafone have embraced technology to deliver truly connected, omnichannel customer experiences. By migrating to a best-in-class customer experience platform, they’ve been able to: Meet critical business timelines with a cloud-based transition Address industry-specific regulatory requirements Reduce maintenance and operational costs Optimize employees Accelerate time-to-value and ROI Improve Net Promoter Score, customer satisfaction, call resolution Learn the four steps to plan and execute a successful, seamless migration and customer experience transformation.
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Genesys
Published By: DocuSign     Published Date: Jun 25, 2014
Governments today are under constant pressure to provide effective support and services to their citizen with limited resources, budgets and antiquated systems. Furthermore citizens expect transparency and accountability from their government. With the rise of digital innovations, those expectations have only continued to grow.
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docusign, electronic signatures, reduce costs, esignatures, contract execution
    
DocuSign
Published By: Alacritech     Published Date: Aug 21, 2009
IP storage using Internet SCSI (iSCSI) provides opportunity for many organizations looking to extend existing Fibre Channel SANs to stranded servers, or looking to deploy Ethernet-based SANs. It can reduce costs by allowing IT managers to take advantage of existing, familiar Ethernet networks. Often the biggest complaint white new technology like iSCSI is its ability to provide more than simple functionality and connectivity.
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internet scsi, ip storage, ip networks, fiber channel, fibre channel, san, storage area networks, iscsi
    
Alacritech
Published By: Citrix Systems     Published Date: Sep 08, 2011
Free guide to show you how to reduce infrastructure costs and total cost of ownership (TCO) while increasing security, user productivity and business agility.
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citrix, netscaler, it goals, infastructure, tco, total cost of ownership, virtualization, cloud computing
    
Citrix Systems
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