This whitepaper looks into Governance, compliance, control, and audit, and how its been traditionally treated as afterthoughts, or even irritants, in the financial modules of classic “big ERP” software. It has been easy and, unfortunately, typical to ignore this topic when planning, building, and evaluating enterprise business software. Control concepts are not as urgent as transaction processing, as visible as financial reporting, or as exciting as analytics so they are almost always an afterthought. Today we can’t afford for governance to be an afterthought, and from day one Workday was built with that in mind.
Until recently, security teams for organizations in many industries believed they didn’t need to worry about DDoS attacks, but the latest data from the Verizon 2017 Data Breach Investigations Report indicates that businesses of all sizes in nearly every industry run the risk of being attacked.¹ IoT devices are increasingly compromised, recruited into botnets, and offered up by their creators as for-hire DDoS services. Additionally, there are numerous DDoS tools and services that are easily accessible and easy to use, even for the untechnical novice.
Published By: Genesys
Published Date: Feb 27, 2018
PureCloud was designed to simplify the way you manage customer relationships. It’s powerfully simple, fast and intuitive. But you don’t have to take our word for it. Get a better look at the benefits and tools of Genesys PureCloud in a new report by Nucleus Research. For their study, Nucleus examined past and current customer experiences, breadth of functionality and results of use.
From rapid cloud deployment to rolling software updates, PureCloud enables best-in-class customer experiences today and well into the future. Read the full report to learn more about:
• PureCloud tools like automated omnichannel routing, social channel management, outbound dialing, integration with other software and analytics and reporting.
• Benefits of the platform such as lower costs, increased flexibility, improved time to value, and better workforce optimization.
• Current customer success stories and the future of PureCloud.
Published By: OracleSMB
Published Date: Jan 04, 2018
You may think that your finance group is performing well, but it is critical to always look for ways to improve. Continuous improvement equates to competitive advantage, no matter the department.
Seek out ways to improve the handling of payables and receivables, streamline the procurement process, expedite the financial close process, and effectively analyze all your data.
If you are not sure where to start, read this ebook to learn the four questions you should ask to improve your finance and reporting capabilities and ensure continued growth.
Published By: OracleSMB
Published Date: Jan 04, 2018
Finance has grown beyond recording and reporting. Leaders in fast-growing companies need not only the raw financial data, but the sophisticated analysis to make sense of it all.
In today’s digital world, Finance must move out of the back-office and help drive the direction of the business, as well as improve the bottom line through more efficient processes and increased responsiveness. With the right tools, your finance team can simplify processes and fulfill its goal of adding value.
Running a successful firearms and shooting sports retail business offers unique challenges. To achieve growth, you need a software solution that streamlines nearly every aspect of your firearms business—letting you focus on running a more compliant, efficient, and profitable operation.
Created in collaboration with Orchid Advisors, Epicor FFL Compliance Manager is a robust, cloud-based system for firearms retailers that seamlessly manages ATF compliance for higher profits and faster growth. This fast, easy-to-use bound book solution can:
• Quickly package compliance reports on demand and review bound book activity with dashboards to support ATF inspections
• Save time by scanning serial numbers instead of entering them manually
• Relieve audit stress thanks to easy access to bound book data and on-demand, ATF-friendly reporting
Read on to hear from businesses currently powered by Epicor FFL Compliance solutions.
Published By: LogMeIn
Published Date: Feb 27, 2018
The rise of mobile devices have changed the way we communicate, the way we work, and the way we shop. Mobile devices give power to the consumers. Constant connectivity allows for easy access to endless information providing customers with multiple purchase options.
In eCommerce, mobile shopping is sharply rising. According to Forrester, 29% of all U.S. eCommerce transactions will occur on a tablet or mobile phone this year, totaling $114 billion. By 2018, that percentage will rise to 54% of the total $414 billion in eCommerce sales.i All of this information points to the fact that mobile is not just a trend, it's a reality. A reality that forces businesses to change the way they engage with their customers.
As great as Cornerstone OnDemand is, anyone could use a little help solving more of their learning and talent management challenges. With the right partner, you can achieve greater business results with Cornerstone almost immediately.
Published By: Workday
Published Date: Jan 16, 2018
The shift from a product- to a service-driven economy—mixed with an uncertain economic climate—has given finance teams the opportunity to become strategic business partners capable of shaping and guiding organisational decision-making. This partnership is only possible by creating a deeper understanding of the contextual factors that influence revenue and profit and loss, and making this analytical data available to the right stakeholders when they need it. That requires a fundamental change in the way finance teams think about technology.
Published By: Workday
Published Date: Feb 27, 2018
HCM suites and their individual applications also provide reporting and data as needed by local and international regulations, and often include analytics and dashboard capabilities. Transactional employee and manager self-service have become embedded roles within these solutions, and the ability to support mobile access has also become a fundamental part of these offerings. With increasing frequency, we see the inclusion of tools and applications embedded within HCM technologies to infuse traditional processes with collaboration, and capitalize on approaches that leverage social channels in the workplace to enhance overall user engagement and productivity.
Published By: IBM APAC
Published Date: Mar 19, 2018
Finnish telecom giant DNA’s vision is to have the most satisfied customers. They achieve this with Flash storage by accelerating daily reports on customer preferences and making agile business decisions accordingly.
Read how they use IBM Flash Storage to cut its report processing by 66%, enabling it to provide the insights it needs to deliver the most relevant and valuable experiences to its subscribers.
Sales and Operations Planning (S&OP) isn’t just about aligning supply and demand. Ultimately, businesses across all industries need to synchronize plans across all functions to strike the right balance between demand, resources and other constraints. Companies are realizing that their use of analytics to help improve decision making needs to evolve beyond just reporting to include machine learning and optimization.
Download our latest Q&A now with published author and supply chain expert Mike Watson, and learn how virtually any S&OP decision can benefit from advanced analytics and automation. You’ll get practical advice to help build a strawman, so you can move forward quickly – before your competitors!
Read this Executive Brief to know the Top 7 Questions to ask before deploying your Sales and Operations planning.
ASG's Business Service PortfolioT (BSPT) Virtualization Management provides comprehensive oversight, inspections, discoveries, warnings, diagnostics, and reporting for the critical technology and administrative disciplines involved in virtual workload management. This is all done in parallel with physical systems management.
Traditional procurement fraud detection methods – manual searches; spreadsheets; and simple slice, dice, filtering and reporting from silo systems – are not keeping pace. Whatever tools and processes are in place now, there’s always the opportunity to evolve to a higher level for more accurate detection – more high-value alerts and fewer
Published By: Freshdesk
Published Date: Aug 15, 2016
Every helpdesk agent at every customer support team, anywhere in the world, dreams about Inbox Zero. However as most businesses grows from just a handful of support queries to hundreds of customers chocking the support hotline, they make the mistake of going on a hiring binge to reach that elusive promised land.
The only problem? Hiring more support staff may not be the best way to scale up your customer support. This whitepaper talks about how you can scale your customer support without blindly scaling the team, with tips, ideas and insights like:
- How to puncture the customer support hot-air balloon
- Proactively identifying red flags and overloads
- Top 4 things to know before you hire
- Monitoring, understanding and reporting support trends
- Tips to streamline your support process
Curves® and Jenny Craig® operate 7,000 Curves clubs and franchises globally and 400 Jenny Craig locations supported by IT service desks in California, Texas, and Australia. The two organizations combined to form Curves Jenny Craig in November 2013. Outdated systems, known internally as “the black hole,” plagued Jenny Craig with inefficient processes and created a lack of accountability. For example, records could not be categorized or prioritized properly, tracked by date or owner, and they could be intentionally hidden in an ambiguous status. Without visibility, Jenny Craig had no way to quantify the impact of their customer service. Mary Carter, manager of IT service, summed it up, “We had no reporting prior Cherwell Service Management.” Curves was in even worse shape as they logged tickets in an Excel® spreadsheet.
Published By: Commvault
Published Date: Jul 06, 2016
Think of a wildfire that quickly spreads as it increases in speed and power. That is what is happening today as data growth increases the volume and management complexity of storage, backup and recovery. Now think of trying to stop that fire with a garden hose. Your traditional backup and recovery process is equally under-equipped to manage and facilitate operations that need more speed, efficiency, scalability and reliability to handle today’s 24/7, always-on environment. Here we examine the benefits of moving from a solution comprised of multiple point products to a holistic data protection platform designed to serve today’s enterprise.
In this report, you will learn why:
• Business stakeholders need better planning, insight, reporting and compliance.
• Why Oracle is a leader in Enterprise Performance Management.
• Modeling and management reporting are key differentiators as EPM moves rapidly to SaaS.
Published By: Dialpad
Published Date: Apr 19, 2016
Today, everything about the way we work has changed. Your employees, customers, and extended ecosystem have greater expectations than ever before, and the voice and unified communication solution you select is one of the most important decisions you can make toward a collaborative, connected, and productive workforce.
This list gives you some of the most important questions to include in an RFP this year, as well as key insights about how these will play out for your business.
Published By: Riverbed
Published Date: Jan 25, 2018
To stay ahead in today's hybrid network, you need a lens into the end user's experience as well as an understanding of the dependencies between your applications and network. With this approach, you are alerted to issues before the business is impacted and problems are resolved faster. This eBook details what you need to know to select a best of breed network performance management solution and outlines the critical capabilities required for deep application visibility across virtualized, hybrid and cloud networks no matter where a user is located. Read this book and:
Discover best practices - for proactive network monitoring and fast troubleshooting
Learn how to stay ahead of application performance issues with increased visibility
Increase productivity and a higher ROI - with automatic discovery, end-to-end monitoring, reporting, analytics and faster MTTR
Ensure your approach is a proactive mode
SQL is a critical skill for business intelligence. From accessing to transforming to reporting on data, SQL gives you the power to get the job done. It can help you discover exactly how your company is performing, what your customers are doing, or how people have reacted to your marketing campaigns.
Unfortunately, while SQL can tell you what has happened, it can’t tell you what will happen. What if you have questions like:
• How valuable is a lead based on company attributes and their behavior on our website? • How much MRR will we generate in the next 30 days? • Which customers are likely to churn next month?
Introducing ETO Cloud for Government Agencies. Interoperable case management software designed to deliver better results by connecting people, programs, and services. Learn how it can put you in control of your organization’s data and help you produce measurable change in the communities you serve.
Published By: ServiceNow
Published Date: Oct 02, 2015
ServiceNow ExpressSM brings together all the great features you need to address these common IT Service Management challenges and more.
• Revolutionize request management with a self-service portal and automated routing
• Track assets centrally though an integrated CMDB across all IT processes
• Make reporting timely and informative with one-click reporting, dashboards and gauges