Published By: Nutanix
Published Date: Aug 22, 2019
Today, companies of all sizes face growing threats from shifting consumer habits, global competitors, and well-funded startups.
Digital transformation, cloud computing, and the dynamic nature of global business have changed business expectations, making
IT an essential driver of revenue and an ever more critical part of your business. Your IT team is looking for ways to accelerate
the adoption of digital technologies to increase customer engagement, streamline business processes, and gain a sustainable
Traditional business models are getting shattered by subscriptions. No one can doubt the new services economy is flourishing. The cloud, mobile, digital, connected devices, globalization - all these things have had a hand in reshaping business and powering new business models. Companies today are wrapping service-based business models and while this shift adds new complexities for finance and has major revenue recognition implications, it also gives finance leaders huge opportunities to become bigger value creators for their business and make a stronger impact on enterprise-wide strategies - not financials.
Despite the rise in chat adoption, many organizations are still not providing the service their customers expect. That’s why it’s essential to follow proven best practices, including defining goals, identifying key metrics, and appropriately hiring and training staff. With these foundations in place, organizations can establish routing and queuing practices, before customizing the solution to meet their specific needs, and fine-tuning analytics to further improve performance.
To learn more about how Oracle Chat Cloud Service can improve CSAT, customer loyalty, and revenue for your organization, visit oracle.com/goto/chatbestpractices
Corporations today are focused on employee engagement – but the task of keeping employees engaged is not that easy. Recent research shows that 38 percent of the respondents to PwC’s Annual CEO Survey see effective performance management as a critical factor when they were asked “what aspects of their talent strategy would make the greatest impact on attracting, retaining and engaging the people you need to remain relevant and competitive.”1 Achieving simultaneous growth in top-line revenue and bottom-line profitability has come, and likely will continue to come, through greater levels of workforce efficiency.
Published By: Namogoo
Published Date: Jul 11, 2017
This report helps e-commerce companies understand the scale and scope of the “Online Journey Hijacking” phenomenon, where your customer’s online journey is disrupted, and your revenue is impacted, by third-party product ads cause by client-side Digital Malware.
The constant churn of product selection is not just time-consuming, it requires meticulous attention to detail, a reliable product tracking system, and significant physical space. Mastering inventory results in much more than simply organizational improvements. It can lead to increased revenues, better theft control, improved forecasting and budget setting, and even smoother customer service.
To help forward-thinkers find success with marketing and sales ops, we’ve developed a comprehensive framework that defines the pillars and core responsibilities of Revenue Ops and will encourage innovative companies to build a world-class Revenue Ops
The world of computing is changing before our eyes. Industries that had a consistent and predictable business model for generations are being turned upside down. In the digital economy, a seamless customer experience is critical. Whether a retailer is exploring new innovative online selling strategies or a bank is determining how to anticipate customer needs for new services – a high performing and scalable IT ecosystem is key to success. At the end of the day, as an IT leader, you need to help your business anticipate opportunities, drive growth and proactively prevent threats to your company’s revenue.
Published By: Monetate
Published Date: Oct 12, 2018
Product recommendations are a proven way for marketers to drive sales, boosting the revenue potential of every
shopping experience and increasing customer engagement overall. However, most current recommendations tools
have not kept up with the level of personalisation that customers have come to expect, and they often fall short of
the precision that marketing teams need to create meaningful business impact. It may be time to reevaluate whether
your solution is doing all it can to meet the needs of your customers and your team.
In the face of compressed margins, what avenues exist for multi-family providers to build revenue? The answer is found in taking full
advantage of the benefits of lower vacancies and high demand by maximizing operational efficiency–and background screening can
help! Below we outline best practices for three main routes to building stronger revenues.
1. Squeezing value out of lower vacancies
2. Taking technology to the next level
3. Maximizing revenue while protecting against risk
Published By: Bluecore
Published Date: Oct 23, 2018
AFTER DECADES IN THE LIMELIGHT, email remains the most powerful channel for eCommerce marketers. And this success continues even as many eCommerce marketing teams rely heavily on batch and blast emails that go to their entire list without any customization. While such efforts clearly bring in revenue, they also leave money — a lot of money — on the table.
Recognizing that largely untapped opportunity, top eCommerce marketers have started to take a more strategic approach to email. In addition to traditional batch and blast campaigns, these marketers now tailor messages based on both their customers’ behaviors and changes to their product data in order to send more customized and timely messages.
Published By: Bluecore
Published Date: Oct 23, 2018
The second purchase has taken on almost mythical qualities over the past few years because of both the difficulty many retailers face in attaining it and the potential it holds for those retailers who can make it happen. For example, converting just 5% of one-time buyers into two-time buyers can lead to an additional $550,000 in potential revenue over the next two years.
But crossing the chasm from first purchase to second purchase is typically the most difficult for retailers. So what does it take? We’ve got your back with a special Second Purchase edition of our Rethinking Retail Playbook, featuring five ideas to help you make sure one-time buyers don’t become only-time buyers.
Published By: Bluecore
Published Date: May 07, 2019
For retailers, driving second purchases from first-time buyers presents enormous revenue potential in both the short and long term. But getting those second purchases often proves difficult. So what does it take? Data from over 400 retailers reveals why the second purchase is the most important purchase, why it eludes so many retailers and how to use customer data to turn one-time buyers into two-time buyers.
Maintaining a competitive edge today means building a Digital Enterprise capable of taking full advantage of social, mobile, web, cloud, “things,” (sensors and devices), and analytics technologies. Among the terms used to describe this business transition is “the API Economy,” an economy in which APIs are no longer just an IT concern, but the underpinnings of new revenue streams and new business models that are disrupting entire industries.
Read this paper to learn about:
New, modern applications being built for the enterprise
Application ecosystems and extending the value of your company in the API Economy
Two ways to integrate devices in the Internet of Things
The microservices approach to application development
The role of API management in the digital enterprise
There are so many opportunities for businesses to collect data that getting a clear picture of all of it can be an uphill battle—and leveraging it for insight can be nearly impossible. But whether you are a start-up or a multinational conglomerate, not taking advantage of the available data is a mistake you cannot risk making. According to a 2016 McKinsey & Company study, over the past three years, digital leaders have achieved revenue growth five times greater, an operating margin profit eight times greater, and a return to shareholder value two times higher than laggards.
Companies today need a closed loop system that combines data, insight, and action. Download this paper to learn about the goals of a system of insight (SOI), the common set of technologies that all systems of insight need, and how an SOI can make a difference in your business.
Gain a bird's-eye view of how online fraud affects the airline industry
Fraud continues to be a major source of revenue loss for the global airline industry. With airlines pushing for more direct bookings and the accelerating use of mobile as a booking platform, incidence of fraud is rising, albeit only slightly. Despite these factors, many airlines are not devoting the necessary resources and tracking the required metrics to measure and control fraud.
CyberSource partnered with Phocuswright to benchmark global metrics and trends in fraud management and protection among airlines. The study also explores airline awareness of various fraud-related issues and examines their approaches to and implementation of fraud management tools and services.
To learn more, download the study today
Headquartered in Chicago, Bean Suntory owns over 70 premium spirit brands from whiskey and rum, to vodka, cognac, tequila, and gin. Beam Suntory generates $4 billion in annual revenues.
But that revenue was in danger.
The company’s production software, Wonderware, which controls embedded systems driving almost every critical production process, was underpinned by ageing hardware. If it failed, production would come to a grinding—and expensive—halt.Every hour of downtime results in lost production, which can amount to millions of dollars in losses,” says Sanjay Kirtikar, Director Digital Technologies, Beam Suntory.
To ensure Wonderware never failed, Beam Suntory implemented hyperconverged clusters integrated with Nutanix Enterprise Cloud Platform software
The results were instant and outstanding. Beam Suntory expects a 25-35% cost benefit from lower support and maintenance efforts, and a 50% reduction in power usage.
Bancolombia is an award winning, full-service financial institution that provides banking services to customers in 12 different countries and is one of the 10th largest financial groups in Latin-America.With bots from Automation Anywhere, Bancolombia sifts through structured, semi-structured, and unstructured customer data to transform their BPM. Bots automate hundreds of processes and greatly increasing back office efficiency, saving Bancolombia a significant amount of time servicing customers. This has led to an increase in CSAT numbers and has created additional revenue streams.
This IDC study provides an evaluation of 10 vendors that sell all-flash arrays (AFAs) for dense mixed
enterprise workload consolidation that includes at least some mission-critical applications.
"All-flash arrays are dominating primary storage spend in the enterprise, driving over 80% of that
revenue in 2017," said Eric Burgener, research director, Storage. "Today's leading AFAs offer all the
performance, capacity scalability, enterprise-class functionality, and datacenter integration capabilities
needed to support dense mixed enterprise workload consolidation. More and more IT shops are
recognizing this and committing to 'all flash for primary storage' strategies."