This white paper explores how this 'always on' eLearning resource can facilitate technology professionals' ability to increase productivity, pursue professional certifications, and improve collaborations and communication.
This white paper outlines some of the most salient challenges and demonstrates how technology managers can enable their development teams to streamline application development and troubleshooting, while keeping them current on emerging technology, new product versions, and changing market trends-allowing them to move right past the gotchas.
This white paper explores how project management professionals (PMPs), their technology teams, and other key stakeholders can minimize technology project delays by supplementing best practice processes and popular project management software with digital libraries that provide on-demand access to critical technology information.
Leaders in both training departments and business units are waking up to the fact that most employee learning is informal.
In this report, we will address just the first challenge - sourcing learning content and, more specifically, informal learning content.
ITIL Version 3 Best Practices has expanded the concept of IT service delivery from day-to-day operations of those services to the Service Lifecycle. ITIL Version 3 Best Practices includes five lifecycle phases (each with its own guidebook): Strategy, Design, Transition (which covers implementation and change), Operations and Continual Improvement.
IT and business leaders today can no longer look at IT simply as a cost center, it is now a vital part of business success. Improving the efficiency of IT and improving the measurement of its impact on business performance are at the forefront of managers' concerns. Access to ITIL books can be instrumental in providing the methodology for IT improvement. Learn more today!