Published By: SugarCRM
Published Date: Feb 04, 2016
SugarCRM has leveraged IBM and other strategic partnerships to broaden its omnichannel appeal to enterprises, making Sugar a strong alternative to Salesforce.com, Microsoft, Oracle and SAP. Learn how SugarCRM's four-pillar strategy enables businesses to create extraordinary customer experiences.
Pressures to reduce costs continue to outweigh all other business drivers impacting Enterprise Resource Planning (ERP) in 2009. ERP has become more than a necessary infrastructure; it is also a strategic weapon in streamlining and accelerating business processes - while providing visibility to those processes throughout the enterprise.
In the customer service solutions Forrester Wave™ for enterprise organizations, we identified the 11 most significant customer service solutions — eGain, Microsoft, Moxie, Oracle Service Cloud, Oracle Siebel CRM, Pegasystems, Salesforce, SAP Cloud for Service, SAP CRM, SugarCRM, and Verint — and researched, analyzed, and scored them. This report details
our findings on how well each vendor fulfills our criteria and where it stands in relation to other vendor solutions in order to help customer service professionals select the right partner for
their customer service initiatives.
Published By: Microsoft
Published Date: Jul 20, 2018
In our 35-criteria evaluation of sales force
automation (SFA) providers, we identified the 10
most significant ones — bpm’online, CRMNEXT,
Infor, Microsoft, NetSuite, Oracle, Pegasystems,
Salesforce, SAP, and SugarCRM — and
researched, analyzed, and scored them. This
report shows how each provider measures up
and helps application development and delivery
(AD&D) professionals make the right choice.
Read an analysis of how the addition of SAP Sybase ASE as SAP's preferred database for SAP Business All-in-One solutions can reduce the overall total cost of ownership (TCO) for the database and optimize performance of SAP Business All-in-One.
Traditionally companies had only two choices for integrating SAP solutions, complex and expensive platforms like EAI or write custom code. Integration Appliances offer companies a third option, one that dramatically simplifies and accelerates SAP integration by using a “configuration, not coding” approach to rapidly connect SAP applications with a wide variety of applications, without burdening specialist resources.
Your information can be one of your greatest assets - helping you stay on top of regulatory requirements, close to customers, and ahead of the competition. Organizations that pay attention to their data will be the ones to survive and thrive. So how do you obtain a complete view of your information when it is scattered across silos? Or integrate data from structured and unstructured data sources? Or help reduce the risk of inaccurate reporting? And how do you manage your information more effectively to help keep costs from spiraling out of control?
The goal of this article will be to contribute to the emerging dialog on the subject of business value by extrapolating from BI lessons learned and from DecisionPath Consultings experience working with Fortune 1000 customers and Government agencies.
Today, the ERP reality is very different, and much more beneficial, for smaller firms. A variety of options have emerged to address and overcome the key concerns and obstacles of the past. Learn about the drivers that force these executives to address an ERP decision, the considerations involved in those decisions, and critical implementation factors once an ERP decision is made.
Tap directly into the findings of an exclusive survey by IDG Research and Sybase with this new white paper that define the current state of mobility. More importantly it underscores specific ways IT can and should behave to proactively deal with the fast-developing world of enterprise mobility. Download it now to learn more about how the "Consumerization of IT" presents a wealth of business opportunities for IT management.
The recession notwithstanding, mobile devices continue to be purchased in record numbers, pouring into the organization. These devices are coming in a wide variety of hardware and operating system types, making their management and security a big IT challenge. This IDG Playbook is designed to help guide your strategy to manage and secure the booming mobile environment.
This paper will examine the state of consumer mobile in retail today, Driven in part by RSR's research among retailers as well as a look at the mobile use---cases that retailers have currently deployed.
Read the article about SAP Rapid Deployment Solutions for SAP CRM. The article answers three important questions about these solutions, discussing what functionality is available, why you can be sure the implementation will bring rapid benefits, and where you can find more information. (SAPinsider, Jan - March 2011 )