Published By: ServiceNow
Published Date: Oct 02, 2015
ServiceNow ExpressSM brings together all the great features you need to address these common IT Service Management challenges and more.
• Revolutionize request management with a self-service portal and automated routing
• Track assets centrally though an integrated CMDB across all IT processes
• Make reporting timely and informative with one-click reporting, dashboards and gauges
In this eBook, Salesforce shares 4 elements of ITSM that are critical to IT empowerment, including:
• Self-service options
• Low –friction communication
• Reporting and dashboards
• A future-ready platform
Published By: Solidcore
Published Date: Jan 07, 2008
This paper lays out the challenges with complying with SOX and suggests a radical solution: build a self-service, automated IT control framework in which all the information required to verify compliance is available in a single reporting system.
SuccessFactors Employee Central is the premier core HR solution in the cloud for small and medium businesses. Benefit from a single, unified system of record so all your decision data is in one place. Take advantage of self-service HR for all your employees and managers, not just for your HR staff. Get all the reporting you need, when you need it, for deeper insight into your people and processes. Plus there’s IT-free operation and management for fewer upgrade hassles – and lower costs.
Since business-wide deployment of ad hoc reporting tools can be a resource-intensive process, this white paper offers five-step roadmap of evaluation steps to help fully assess the quality of the products under consideration.
Gartner predicts that by 2016, 40 percent of the global workforce will be mobile, and, by 2018, 70 percent of workers will be mobile. This white paper discusses how to choose a mobile ad hoc BI solution.
Getting ad hoc reporting tools into users’ hands can be a logistical challenge. This white paper offers five tips for easing that process and discusses how to effectively deploy ad hoc reporting for business users.
Encouraging self-service BI adoption is both a technical and a human resource effort. This white paper offers a 10-point checklist for improving this process, and includes these questions and more in this easy-to-read white paper.
When it comes to explaining information, this white paper outlines a few basic data visualization tips to improve the impact of visualizations, ensuring that the story in the data is expressed as effectively as possible.
Self-service analytics implies that users design and develop their own reports and do their own data analysis with minimal support by IT. Most recently, due to the availability of tools, such as those from Qlik, Spotfire, and Tableau, self-service analytics has become immensely popular. Besides powerful analytical and visualization capabilities, they all support functionality for accessing and integrating data sources. With respect to this aspect of data integration four phases can be identified in the relatively short history of self-service analytics. This whitepaper describes these four phases in detail and shows how the tools Cisco Data Preparation (CDP) and Cisco Information Server (CIS) for data virtualization can strengthen and enrich the self-service data integration capabilities of tools for reporting and analytics.