Hewlett-Packard (HP) is unique in this EMA Radar in its ability to combine two threads – a single analytic overlay as embodied in its Service Health Analyzer (SHA) product, and a broader suite solution optimized for HP to participate in all three use cases here with maximum functional impact. This is not entirely a black-and-white situation, as SHA does leverage and currently largely depends on integration with HP Business Service Management 9.1, which is itself a suite. But SHA can assimilate other third-party sources, checks out brilliantly in early-phase deployments in terms of time-to-value and analytic power, and is the lead reason for HP’s strong Value Leader showing in technical performance management.
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