Not long ago, even the most astute executives couldn’t fully anticipate how quickly emerging technologies would transform their business operations — and even their business models.
Laptops, smartphones, and other mobile devices; high-bandwidth wireless networks; and cloud-based computing services have proven to be among the most impactful of these advances, collectively untethering workers from office environments and fundamentally altering work behaviors. employees today work anytime, anywhere while accessing applications and data that reside on company servers and in the cloud.
Cisco Umbrella can help your business overcome these problems, download this whitepaper today to find out more.
Thanks to new mobile technologies, work happens everywhere today. It might be responding to email on the morning train or uploading a customer contract during a cross-town cab ride. Your workers need this level of connectivity to compete. At the same time, you likely face unprecedented budgetary challenges.
In this Webcast, Brownlee Thomas, Ph.D., Principal Analyst from Forrester Research, Inc., talks about current enterprise mobility trends, shows you what other companies are doing in response to these trends and gives you best practices for reducing your own mobility costs. Don't miss this timely and insightful Webcast.
A few short years after 3G service brought us anytime, anywhere broadband-and before Apple rolled out its 3G iPhone-4G networks began raising the bar in select markets. This latest evolution in wireless networking offers faster wireless data transmission speeds, vastly superior coverage and support for a new generation of mobile applications and services.
Published By: Keynote
Published Date: Apr 23, 2014
In the world of digital interactions, the margin between success and disengagement or abandonment is measured in milliseconds. With the exploding adoption of advanced smartphones and tablets, you need a mobile-first approach to engaging with customers and employees. And as your mobile initiatives are delivered at increasingly rapid rates, the quality and reliability of the mobile apps, mobile web and connected services that support them has become critically important.
For the technology teams delivering customer and employee services in the mobile channel, it is important to understand that performance monitoring solutions which work for the desktop cannot be simply applied to mobile. Managing the mobile end user experience requires an understanding of the challenges posed by the complexities of the mobile environment. This paper will reveal the 4 pillars of mobile performance, plus offer strategies for accurately monitoring mobile end user experience so you can continuously improve.
Published By: Polycom
Published Date: Oct 17, 2016
Video conferencing, like other technologies such as smartphones, has become an essential tool in your business toolbox. Finding the right system for your company is easy once you understand the basics of video conferencing. Take your time, plan, and soon you will find that video conferencing will make a positive difference in your bottom line. Download this white paper to learn more!
Published By: Lookout
Published Date: Aug 30, 2017
Most people define mobile devices – smartphones and tablets – as those
running a mobile-optimized operating system (e.g. iOS, Android, Windows
Phone). There’s a trend emerging, however, in which traditional mobile
devices are gaining functionality typically associated with PCs.
At the same time, PCs are being architected more like mobile devices — an
interbreeding of species, if you will. The iPad Pro, for example, has a
keyboard. With Windows 10, phones and tablets can run “Universal” apps
that also run on PCs. Windows 10 also has application-layer sandboxing,
code-signing, and an app store with apps pre-vetted by Microsoft. In
certain configurations (i.e. enterprise-managed devices), a laptop running
Windows 10 has a security architecture that looks strikingly similar to a
smartphone or tablet.
Massive amounts of data are being created driven by
billions of sensors all around us such as cameras, smart
phones, cars as well as the large amounts of data across
enterprises, education systems and organizations. In
the age of big data, artificial intelligence (AI), machine
learning and deep learning deliver unprecedented
insights in the massive amounts of data.
Published By: Forrester
Published Date: May 10, 2012
More people own smartphones than ever before and they're using them more often too. This makes a mobile marketing strategy crucial for any interactive marketer. Yet today we find that although mobile budgets are beginning to increase, the majority of interactive marketers are just starting to experiment, and many still treat mobile phones as mini-PCs. This report explains how marketers at each phase of mobile marketing evolution should craft successful mobile campaigns by hewing to three key principles: immediacy, simplicity, and context.
Published By: LivePerson
Published Date: May 17, 2016
At the end of last year, the US alone had 435 million smart mobile devices in use — that’s 35% higher than the total US population. Among smartphone users, 68% use messaging apps regularly. And 84% of smartphone engagement with apps is spent communicating via text, email, and social channels.
What does this mean for brands? The current state of CX is broken. Brands focus too much on channel and transaction, ignoring the customer’s preferences, and, ultimately, negatively affecting their bottom line.
But wherever there’s a disconnect, there’s also opportunity. In increasing numbers brands are turning to messaging platforms and apps to offer more efficient, convenient customer service.
According to the American Community Survey, tele-commuting jumped 79 percent between 2005 and 2012. More than 9 million American workers did their jobs exclusively from home in 2010, according to the U.S. Census, and 30 million work from home at least once a week. And TechCast at George Washington University estimates as many as 30 percent of U.S. private sector workers could be working from home by 2019. For sales professionals, that proportion is certainly higher. The Telework Research Network found in 2011 that 70 percent of those working from home are in management, professional, sales and office jobs. If you’re in sales, you probably spend a considerable amount of time on the go. And why shouldn’t you? Smartphones offer constant, pocket-sized connectivity. Ubiquitous Wifi threatens to render the cubicle obsolete, and the right social networking strategy can sup-plant a hundred individual pitch meetings.
Business phone systems may not attract the same attention or achieve the same acclaim that computers, smart phones and tablets regularly receive. You won’t hear of too many publicized conferences or Twitter trends but that does not negate their importance.
Published By: Symantec
Published Date: Dec 13, 2017
Today’s workforce is increasingly nomadic. Employees use personal and company-owned devices – desktops, laptops, tablets, and smartphones with various operating systems – to access corporate resources over different networks from virtually anywhere. Roaming users and cloud-based applications have eroded the network perimeter where enterprises have traditionally focused their security controls.
SymantecTM provides a complete endpoint solution powered by the world’s largest civilian Global Intelligence Network (GIN) to help organizations secure their enterprise and mobile workforce across traditional and modern OS devices used over any network and from any location.
Read this white paper to find out more.
Published By: OneLogin
Published Date: Oct 24, 2017
Corporate data spreads across an ever-growing number of applications. Users (employees, contractors, partners, and customers) access those applications over a wide range of devices.
Those devices take different forms: desktops, laptops, tablets, smartphones, smartwatches. Each device may use a different operating system.
The locations from where people access your data can be on-premises or off, and in any number of places around the globe.
Data, users, apps, devices, locations—the sheer number of permutations and combinations is mind-boggling. This complex nature of today’s IT environment opens security gaps and exposes your business to undue risk.
To illustrate, try to envision all the permutations and possible entry points for risk in your organization. Imagine that you have 400 users, each using 25 apps. When you multiply those together, that’s 10,000 potential access permissions to manage.
Access permissions change as users come and go, roles change, new apps are added, and
Students and teachers at Belleville Township High School District now rely on Ruckus Networks to stay connected to laptops, tablets, and smartphones. With Ruckus Cloud Wi-Fi, the IT team at Belleville Township High School District is able to access and manage WLANs with a click of a button.
Read this case study to learn why they chose Ruckus Cloud Wi-Fi, allowing Belleville to take classroom learning to the next level.
While it might be desirable to standardize end users on one or two types
of devices that all run the same operating system, most organizations
don’t have that luxury. Today’s users demand an extraordinary level of
flexibility and convenience—which means most organizations support a
vast assortment of endpoints, including laptops and desktops (both PCs
and Macs), tablets and hybrid devices, smartphones, and even wearables
and IoT devices.
"Your workers demand an
extraordinary level of flexibility and convenience in how they use their
Meaning it’s up to you to support a vast assortment of endpoints, including laptops and desktops (both PCs and Macs), tablets and hybrid devices, smartphones, and even the Internet of Things (IoT).
And not only do your users expect support for a wide variety of form factors, but they also require cross-platform support for all major platforms, including iOS and macOS, Android, and Windows.
To complicate the situation further, they run different versions of those platforms—for example, they may run Windows XP SP3, Windows 10, or anything in between.
Read onward and learn how the industry’s first cognitive UEM platform, MaaS360 with Watson, delivers a single, strategic management and security solution to drive your organization’s digital business transformation—no matter what endpoints your enterprise is putting to work."
"Managing and securing endpoints with conventional mobile device management (MDM) or enterprise mobile management (EMM) solutions is time-consuming and ineffective.
For this reason, global IT leaders are turning towards unified endpoint management (UEM) solutions to consolidate their management of smartphones, tablets, laptops and IoT devices into a single management console.
To increase operational efficiency, maximize data security and deliver on their digital transformation goals, they’ll need a UEM platform that does more than just promise success. The answer is a smarter solution, built for today, that brings new opportunities, threats, and efficiency improvements to the forefront.
With Watson™, IBM® MaaS360® UEM features cognitive insights, contextual analytics, and cloud-sourced benchmarking capabilities. It helps you make sense of daily mobile details while managing your endpoints, users, apps, document, and data from one platform."
Published By: MindTouch
Published Date: Mar 18, 2019
Today, the average person has instant access to an immeasurable
quantity of information. Smartphones and mobile devices put it
all at one’s fingertips. It is part of an unprecedented shift that puts
customers squarely in the driver’s seat.
As a result, the balance of power has decisively shifted from sellers
to buyers—from products and services to the customers who
consume them. Companies now face a simple but critical choice:
prioritize the customer experience, or risk going by the wayside.
The companies that thrive are those that obsess over proactively
meeting customer demand for timely and effortless experiences.
Improving the customer experience is a strategic imperative for most
organizations today, but delivering an engaging experience across the growing
number of digital customer touch points can be a daunting challenge.
Organizations must deliver responsive experiences that “play well” on
smartphones, PCs, and tablets. They must publish content to installed app
experiences on mobile and other connected devices, to social channels, and
to email campaigns. They must manage global sites in different languages,
localize the experience for different markets, and — increasingly — personalize
the experience for different customer personas or segments.
A modern digital experience management platform is essential for any
organization hoping to make digital experience delivery a core competency.
IDC interviewed organizations using Adobe Experience Manager Sites (AEM
Sites) to understand the impact of the platform on their ability to create,
manage, and deliver digital experiences. Study participants
Consumers equipped with smartphones expect fast, convenient and uniquely relevant shopping experiences in store and online. As a result, one-third of shoppers are not satisfied with the in-store experience, turned off by everything from chronic out-of-stocks to cookie-cutter products and marketing messages that speak to the masses, as opposed to them as individuals.
In turn, retailers are empowering front-line associates with tools designed to add newfound conveniences, such as locating inventory without having to leave a shopper’s side, to texting them curated product offers based on in-store and online buying patterns and preferences
These are just a few of the insights found in Zebra’s 10th annual shopper study, which surveyed nearly 7,500 consumers from North America, Latin America, Asia-Pacific, Europe and the Middle East to gain a deeper understanding of shopper satisfaction and retail technology trends that are reshaping brick-and-mortar and online stores.
Technology and Socio-Demographic Convergence Trends Driving Workplace Evolution. Frost & Sullivan predicts that by 2025, the world will have at least 3.7 billion smartphones, 700 million tablets, and 60 million UCC platforms deployed.
Crime overall is decreasing, but chaotic events such as extreme weather, domestic terrorist attacks, gun violence, and opioid-related emergencies are increasing, requiring highly coordinated response protocols. From raucous inner cities to sleepy suburbs, the scope and nature of these threats demand a new way of thinking and acting — a new, frictionless collaboration among agencies, departments, and vendor partners.1
Ideally, public safety professionals are already fitted with the latest smartphones, laptops, and tablets to receive targeted information about situations, individuals, and locations before they respond. However, when police, fire, EMT, first responders, and even utility companies can communicate and share data via secure channels, the severity and length of incidents may be lessened, and lives can be saved.
This is the next phase of digital age public safety. As more public safety leaders get introduced to sophisticated surveillance and big data technologies, they realize
Published By: Zscaler
Published Date: Jun 19, 2019
You can’t impose controls on something you don’t own. And in today’s cloud- and mobile-oriented enterprise, no one truly owns the network. The Internet has become the one network that every corporate worker uses and that no corporate IT can control. The emergence of cloud, ubiquitous networks, smartphones and smart (or dumb) networked devices are wreaking havoc over the traditional command-and-control IT mode of operation. This shift is different from anything we’ve experienced before, because nobody owns the network.