This research finds that huddle spaces deliver tremendous value to businesses, with 9 out of 10 participants stating the adoption of open space environments is increasing the need for these huddle spaces. Huddle spaces require a wide variety of technologies to enable users and the business, such as audio and video conferencing abilities, digital whiteboards and scheduling solutions. Users stated that ease of use, solution reliability, and similar technology in each huddle space is key to their productivity. But nearly 8 out 10 users shared they were frustrated with meeting room technology recently. These problems generate support calls to IT on a weekly, if not daily, basis
Published By: LogMeIn
Published Date: Mar 19, 2015
Remote support technology, including remote control, desktop sharing, and web collaboration, is one of the most popular platforms used across TSIA service disciplines. Today’s remote support solutions offer much more than just remote control for PCs, their functional footprint is expanding to include support for more devices and richer analytics for trend analysis and supervisor dashboards. Remote support solutions are typically well regarded by users, consistently delivering one of the highest average satisfaction scores in TSIA’s annual Global Technology Survey. Service executives should acquaint themselves with the new features and capabilities being introduced by leading remote support platforms and find ways to leverage the capabilities beyond technical support. Field services, education services, professional services, and managed services are all increasing adoption of these tools to boost productivity and avoid on-site visits. Download this white paper to learn more.
IDC interviewed organizations that have deployed Dell EMC VxRail and VxRack hyperconverged solutions powered by Intel® Xeon® Platinum processor to support their expanding IT and business operations. Study participants reported that Dell EMC HCI solutions serve as a foundation for innovation across their distributed organizations by providing a cost-effective, agile, and high-performing IT infrastructure foundation. The result is that these organizations are realizing a 619% five-year return on their investment in Dell EMC HCI solutions, which IDC puts at a value of $150,776 per 100 users per year, resulting in a six-month payback period.
More often than not, performance and security are thought of as two separate issues that require two separate solutions. This is mainly due to the implications posed behind various performance and security products. We typically have either security solutions or performance solutions, but rarely solutions that offer both. As technology has advanced, so have our attackers, finding newer and better ways to impact both the performance and security of a site. With this in mind, it has become even more critical to come up with solutions that bridge the gap between security and performance. But how do we do that? We need to shift the focus to what we can do at the browser by leveraging various frontend techniques, such as web linking and obfuscation, versus solely relying upon the capabilities of a content delivery network (CDN) or the origin. We can take advantage of all the new and emerging frontend technologies to help provide a secure and optimal experience for users—all starting at the
Published By: ServiceNow
Published Date: Oct 02, 2015
From students to executives, finding solutions to improve efficiency, productivity, and communication has become vital.
These end users are trying to excel in their work, and while they don't mean to cause harm, in most organizations this desire leads to the use of applications, services, and data storage and sharing beyond IT's boundaries. This practice, known as “shadow IT,” walks a line that information security officers are uncomfortable with, and it's having an obvious impact on technical support teams. The good news is, there are opportunities for all support organizations, regardless of their stance on shadow IT.
Published By: Microsoft
Published Date: Jul 07, 2016
Before you transform your business with mobility services, you need to consider both the management and security challenges you’ll face from the combination of mobile devices and cloud-based apps.
In this IDC report, you’ll examine enterprise mobility management technology—offered through solutions such as the Microsoft Enterprise Mobility Suite—and how it helps manage the security risks of your mobility strategy.
Learn about these critical benefits:
• Provisioning and configuration devices and users—across platforms
• Ensuring only authorized users access data with identity system integration
• Ensuring only compliant devices access the corporate network through conditional access policies
• Allowing mobile applications to deploy in a more secure, streamline manner with enterprise app stores
• Providing security for data at rest, within workflows or over wireless networks, using granular policies around applications
Robots play a key role in achieving manufacturing efficiencies and reducing labor intensive operations across diverse industries. Traditional machine vision has its limitations, however—typically, it can only conduct defect detection and classification based on fixed rules and work in fixed environments. To add on, the complexity of robotic system design poses challenges for many manufacturers to identify and integrate subsystems from multiple vendors.
The future of robot and machine solutions is a production environment where devices, machines, robots, and sensors are interoperable.
Find out how NexCOBOT integrates AI-driven vision capabilities into robotics to improve quality and accuracy over traditional machine vision—as well as providing an open and modular solution for users to develop a robot control system that best fits their particular application requirements.
Published By: Polycom
Published Date: Oct 17, 2016
With demand for video conferencing growing rapidly, solutions need to provide a robust, resilient, scalable, and manageable infrastructure that delivers unparalleled quality of experience. The Polycom RealPresence Platform is the software infrastructure that underlies Polycom’s video conferencing, and binds it together by integrating with core networking and security
infrastructure. This enables secure collaboration for any number of users across heterogeneous networks, with up to 50% less bandwidth consumption than other competitor solutions.
By delivering an architecture based upon open standards, Polycom has created a flexible, state of-the-art video conferencing platform that provides superior investment protection, at the lowest total cost of ownership. Download to learn more!
Increasingly companies are employing cloud solutions as the foundation for running their business. Okta builds on that foundation with a full suite of identity, mobility and security products that are all fully integrated into one platform for internal and external users. Okta is the identity management foundation for a cloud-first IT architecture that enables you to take the lead in adopting new applications and enabling mobile for your organization to drive growth.
In this webinar with Okta, and customer Medallia, learn about the benefits of Okta Provisioning to maximize security, efficiency and productivity, and how Medallia recognized significant IT savings and >900% ROI.
Ed Sawma, Director Product Marketing, Okta
Jonathan Hansen, Head of IT, Medallia
Ace your migration with a manageable timeline. Once the decision is made to switch MDM solutions, the first step is to construct a logical, achievable timeline. The timeline should include critical milestones, financial considerations, school breaks, or any other factors that may impact implementation success. Choose a time when devices can be out of use in order to give IT time to make the transition without impacting users. Download this whitepaper to learn more!
Published By: Red Hat
Published Date: Oct 23, 2014
The business case for standardizing on Red Hat infrastructure solutions
Read this IDC whitepaper to discover the quantifiable business benefits that standardizing on Red Hat® infrastructure has delivered organizations like yours. You'll learn how customers using Red Hat Enterprise Linux® and Red Hat's system management product, Red Hat Satellite:
• Quickly recover up-front subscription costs.
• Experience higher ratios of servers and users per administrator.
• Significantly reduce annual downtime.
Cloud-based solutions are revolutionizing the way that enterprises conduct business. These web-based versions of common business tools, like analytics or document management tools, retain most or all of the functionality of their desktop versions and provide significant access, customization, and utility to end users. More organizations are ditching on-premises solutions and adopting cloud-based tools, also known as Software-as-a-Service (SaaS), "hosted," or "on-demand" solutions. The are becoming invaluable assets in today's agile and mobile workforce.
Bell Canada began an initiative to provide desktop solutions at reduced costs. With 8,000 call center agents, Bell Canada faced hardware attrition and rising costs. Streamlining systems, facilitating outsourcing and increasing capabilities to telecommute would reduce costs while improving service. This would require creating customized workstations for users. Bell Canada approached VMware Partner CGI Group Inc., which provides end-to-end IT and business process services, for a solution.
"Now that 72.3% of cloud users have a mix of on-prem/off-prem clouds, the networking game has changed. Traditional app delivery solutions can’t ensure reliable, secure access in a SaaS, multi-device, hybrid, and multi-cloud world.
Get this solution brief to learn why a holistic strategy innately reduces complexities that otherwise would prohitib visibility and control in distributed architectures. The brief also explains:
- The Citrix Networking approach to delivering reliability and a high-quality experience
- How to ensure reliable access to apps at branch and remote locations while keeping costs low
- How to provide full visibility and analytics for your network, applications, users, and data"
GHD, a global company employing over 8500 people across 10 countries providing engineering, architecture, environment, and construction services to public and private sector clients, anticipates a cost savings of USD 1 million per year after implementing Riverbed’s SteelConnect across their organization.
Understand how GHD:
• Reduced their networking overhaul from 3 months to just 4 weeks
• Enabled zero-touch network deployments to 50+ branch offices
• Seamlessly integrated SteelConnect into existing Riverbed WAN and application optimization solutions
• Reduced global telecommunications costs by 75%
• Provided access to their entire business services offering to all connected end users
• Shifted costs from expensive MPLS connections
The following describes some typical UC usage scenarios, and how you can deploy products that will maximize productivity while minimizing downtime, excessive inventory costs, operational overhead, and unsatisfied users.
Traditional security solutions can’t keep up with new trends in user behavior. Turning to point products to address discrete challenges only serves to increase complexity and may inadvertently leave gaps in your security. Plus, you need to consider how you will secure users as your IT philosophy progresses from on-premise to the cloud. To effectively counter today’s evolving threat landscape, you need a tightly woven mesh of security that consolidates your view across all layers of protection and all deployment models. Read this white paper to learn how Trend Micro Smart Protection Complete can protect your users.
Published By: Webroot
Published Date: Sep 18, 2013
This Webroot whitepaper compares deploying secure web gateways as software or appliances on-premises vs. as a cloud-based service. Lower cost, fast implementation, rapid scalability and less administration are all good reasons to adopt SaaS and cloud-based applications. In addition to these benefits, cloud-based secure web gateways can also provide better security and faster performance than appliances or local servers. It discusses a number of advantages of cloud-based solutions that appliances cannot match, such as:
• Better defense against zero-day threats and spam servers
• More comprehensive signature and URL database
• Supports remote users more securely and without the cost of putting servers in every location
Published By: Intralinks
Published Date: Jan 16, 2015
The increased mobility of the workforce is changing the way we work. Business users want the flexibility to share and collaborate on content that drives their business while IT needs to ensure the security of that data, no matter where it goes. An effective enterprise collaboration solution must consider people, processes and technologies to be effective, but where to begin?
This comprehensive Buyer’s Guide offers guidance on how to develop your organization’s requirements with regard to:
Risk management – avoiding data breaches and loss of information that can result in non-compliance
Business productivity - allowing for secure collaboration while enabling teams to work anywhere on any device
IT efficiency - supporting the full breadth of external business content requirements while integrating with existing applications and protocols
This Buyer’s Guide offers a holistic approach for your evaluation process by examining the granular aspects of enterprise file sharing, as well as i
Security breaches are all over the news, many of them a result of either insider threats or advanced persistent threats.
Companies and government agencies are looking for solutions to mitigate the risks these threats present. This white paper details three common Windows Server threat scenarios and explains the way that they can be neutralized. By following the guidelines in this white paper, organizations can guard against inside and outside threats, protect their Windows Server infrastructure and sensitive data, and meet relevant regulatory requirements.
Centrify Server Suite provides organizations with the control they need to thwart these threats. It protects their Windows Server environments by:
• Granting users just enough privilege to accomplish their business objectives, enabling secure management of Windows services.
• Making shared accounts in Active Directory accountable by associating the use of a shared account with the actual user.
• Protecting PCI data from domain admin
Known for its industry-leading analytics, data management and business intelligence solutions, SAS is focused on helping organizations use data and analytics to make better decisions, faster. The combination of self-service BI and analytics positions you for improved productivity and smarter business decisions. So you can become more competitive as you use all your data to take better actions. Instead of depending on hunch-based choices, you can make decisions that are truly rooted in discovery and
analytics. And you can do it through an interface that anyone can use.
At last, your business users can get close enough to the data to manipulate it and draw their own reliable, fact-based conclusions. And they can do it in seconds or minutes, not hours or days.
Equally important, IT remains in control of data access and security by providing trusted data sets and defined processes that promote the valuable, user-generated content for reuse and consistency. But, they are no longer forced
Think of the self-service things you use in a day. Gas pumps. ATMs. Online apps for shopping. They’re convenient and easy to use. People choose what they want, when they want – without involving others in their minute-to-minute decisions. What if your organization could treat data discovery and analytics the same way?
SAS has combined two of its visual solutions to do just that. SAS Visual Analytics and SAS Visual Statistics share the same web-based interface to provide self-service data exploration and easy-to-use interactive predictive analytics in a collaborative environment. This white paper takes a look at this convergence and outlines how these products can be used together so that everyone, even nontechnical users, can investigate data on their own, create analytical models and uncover new insights that drive competitive differentiation. Your analytics journey just got a lot easier.
What are the key elements of a collaboration framework that can help IT decision makers (ITDMs) and
business decision makers (BDMs) come to a mutual understanding of how, where and why to use videoenabled
collaboration solutions, in particular, F2F video? To answer this question, Techaisle conducted a
survey of 1,269 ITDMs and BDMs with SMBs and midmarket businesses, across the US, Latin America,
Europe, and Asia Pacific. The survey was commissioned by Cisco.
The survey findings provide guidance to SMBs and midmarket decision makers on how the nature of the
collaboration discussion is changing, drive acceptance and use of F2F video throughout their organization
to maximize business payback, and align objectives with the outcomes that shape the activities of highgrowth
innovative firms who are the most successful users of advanced collaboration technology.