ERP Outsourcing for the Mid-Market discusses the nuances of outsourcing and critical success factors for mid-market companies. Specifically, how companies can effectively select a compatible outsourcing partner who understands both parts of the equation - business and technology - and how to create a governance environment that fosters a successful outsourcing relationship.
The nature of corporate accounting and financial controls has forever been changed by Sarbanes-Oxley legislation. This white paper discusses the ripple effect of the Act on the IT outsourcing community and the new responsibilities and ethics that rest on companies, both public and private, that entrust all or part of their IT environment to an external third party.
Middle market companies are becoming more comfortable with outsourcing solutions, driving increased utilization of finance and accounting outsourcing (FAO). The evolution of FAO enables companies to focus on their core business, while leveraging external resources to increase finance and accounting productivity.
What makes RSMís FAO platform different is specific industry knowledge, and unique business processes, workflows and structures that have been developed through years of successful engagements. We implement proven strategies from a people, process and technology perspective that are customized for each client and canít be found in an out-of-the-box technology solution.
There is an increasing demand for finance and accounting outsourcing (FAO) among middle market companies, as organizations become more comfortable with the solution. FAO helps companies enhance the efficiency and effectiveness of the finance and accounting function through process and technology improvements, enabling internal employees to focus on the core business.
RSM US LLPís FAO platform goes beyond out-of-the-box functionality within technology solutions, integrating additional intellectual property, including workflows, business processes and organizational frameworks. By leveraging this comprehensive platform, our FAO team can help middle market companies overcome a myriad of finance and accounting challenges. These include hiring, training and developing staff, and most importantly producing actionable finance and accounting information in a timely manner to make critical business decisions.
Today's supply chains typically include multiple partners, with services and sourcing managed across several organizations and across the world. Companies are increasing their use of third-party suppliers in the execution of key strategic imperatives. This leads to complexity in the supply chain and increased scale and intensity of operations, all of which contribute to global warming.
Microsoft is a leading global technology platform and
productivity company headquartered in Redmond,
The companyís B2C customers are served by Microsoftís
Consumer Support Services, which has a network of global
support centers (provided by Business Process Outsourcing
Companies) located in many regions and countries, including
North America, Europe, Latin America, India, and Philippines.
These centers employ thousands of agents, providing
customer assistance in many languages.