Published By: Infosys
Published Date: May 22, 2018
An industrial equipment manufacturer invested heavily in a number of different apps for their customers and partners. In theory, these apps made their lives easier by helping them schedule maintenance, order spare parts, generate financial quotes, amongst several other things.
Although these apps were feature-rich, adoption was very low. The problem as that these apps were created in silos by different business units without validating the need of end users. The investment was going to waste.
Infosys was invited to reinvent the wheel of app development.
This white paper gets advice from phone system managers who were in the forefront of remedying phone system disasters. Topics like buying incompatible hardware, brands with bad customer service, or companies with bad SIP service are covered.
Published By: SeeControl
Published Date: Aug 21, 2009
Facing increasing customer demands for equipment uptime and rapid service response, many companies servicing critical equipment and machinery are turning to on-customer-site spare parts inventory strategies. To maximize the benefits of this approach, leading companies are 'reverse engineering' their service chains to build restocking plans and manage performance based on parts consumption, not distribution, patterns.
In challenging economic times, companies look for new ways to control costs and improve efficiency.
To address these issues, manufacturers are taking a hard, strategic look at Maintenance, Repair and
Operations (MRO) supply. Commonly known as "indirect materials," MRO supply includes a vast array
of items that support internal operations, ranging from safety gloves and office supplies to spare parts for mission-critical industrial equipment and tooling.