Billing in today’s economy evolves rapidly. Don’t get left behind.
Read this complete glossary to discover:
• Guidance for the changing landscape of billing complexity
• Methods for competing in the digital economy
• Strategies for continued business success
By acquainting yourself with these terms, your enterprise will be poised for successful billing in the digital age.
Companies have always been focused on the customer experience, but with the ever-changing landscape of how information is consumed, they have to react faster and provide more impactful interactions. Today's consumers expect businesses to communicate with them on the channels they prefer.
This means messaging customers on the channels that provide straightforward and/or media-rich features. Savvy companies know that SMS is the messaging leader, but that MMS and other OTT channels, such as WhatsApp, Facebook Messenger, and Viber, provide a more engaging experience. They think about their overall messaging goals and as a big-picture concept.
Join Sheri Atienza, Product Marketing Manager at Nexmo, in this webinar examining how messaging solutions can be the power behind your 2019 messaging strategy. You’ll learn how to customize your messages to both the audience and the medium, and how easy this can be with Nexmo.
Published By: Equinix
Published Date: Oct 27, 2014
In today’s technology-rich world, customers and employees demand the highest level of application performance. Failure
to provide access to applications that consistently perform well anytime, anywhere, and on any device, often leads to lower
productivity, customer dissatisfaction, decreased revenue and market share, and damage to brand reputation.
This paper explores the challenges that today’s CIOs face in regard to application performance, and how a more strategic
data center approach, like distributing applications closer to your users, can help optimize application performance and reduce IT costs.
For any business that serves customers each day, a comfortable waiting room is essential. Service-oriented companies strive to provide all of the best amenities to guests, including coffee, bottled water, and free Wi-Fi. These amenities not only show a customer service-oriented attitude. They also serve to make the wait time more enjoyable by giving visitors something to do.
Published By: SmartFocus
Published Date: Oct 13, 2015
Si votre marketing n’est pas en temps réel, c’est qu’il est dépassé. Le marketing de l’instant est devenu essentiel. Le Real-Time Interaction Management (RTIM) vous permet d’adapter en temps réel le contenu de vos messages marketing en fonction du moment de leurs ouvertures. Il s’agit de la toute dernière innovation en marketing digital.
De nombreux rapports révèlent les principaux acteurs appelés « Strong Performers » du marché du RTIM.
Published By: DrFirst
Published Date: Mar 13, 2015
Long-term care facilities are highly regulated institutions that are often reluctant to implement new health technology. Cedar Creek Nursing Center chose Akario Backline® secure chat to help improve care transition processes by minimizing phone calls and faxes.
Published By: MobileIron
Published Date: May 07, 2018
MobileIron knows that cybercriminals are continuously generating more advanced ways to steal your data by any means necessary. That’s why we are committed to continually innovating and delivering new solutions that help our customers win the race against time to get ahead of the latest mobile security threats. As part of that commitment, MobileIron Threat Defense supports the five critical steps to deploying advanced, on-device mobile security. Our solution provides a single, integrated app that delivers several key advantages.
Published By: MobileIron
Published Date: Aug 20, 2018
MobileIron knows that cybercriminals are continuously generating more advanced ways to steal your data by any means necessary. That’s why we are committed to continually innovating and delivering new solutions that help our customers win the race against time to get ahead of the latest mobile security threats. As part of that commitment, MobileIron Threat Defense supports the five critical steps to deploying advanced, on-device mobile security. Our solution provides a single, integrated app that delivers several key advantages:
• A single app of threat protection is fully integrated with EMM.
• No user action is required to activate or update on-device security.
• Advanced mobile security blocks known and zero-day threats across iOS and Android devices with no Internet connectivity required.
• Machine-learning algorithms instantly detect and remediate on-device DNA threats.
Published By: Mimecast
Published Date: Feb 28, 2017
Imiteringsattacker med e-post - även känt som CEO-bedrägeri eller whaling-attacker - är en växande och kostsam risk för organisationer. Dessa lurendrejerier har lett till förluster på mer än 2,3 miljarder dollar de senaste tre åren.*
Tror du att ni är säkra? Då får du tänka om!
Hämta Mimecast-boken Whaling: Attackernas anatomi, för att lära dig mer om dessa skadliga hot och hur de kan stoppas.
Published By: Mimecast
Published Date: Mar 13, 2017
The EU General Data Protection Regulation (GDPR) is arriving soon. You may think your organization is immune from its impact, but if you do business with any customers in the EU, think again. You’ll need to rethink and possibly re-do your organizational processes around compliance and oversight. It may seem like a daunting task.
The Forrester Research Brief “You Need an Action Plan for the GDPR” helps your security, regulatory and privacy teams grasp five must-have changes necessary to comply with the GDPR.
Published By: MuleSoft
Published Date: Apr 13, 2016
Since it first emerged more than a decade ago, Service Oriented
Architecture (SOA) has been both widely praised as a modern, agile approach to software development and infrastructure architecture as well as dismissed as a colossal waste of time and money.
Missed expectations for many SOA projects led one analyst in 2009 to declare, “SOA is dead.” Far from being dead, however, service oriented architecture is in fact more relevant than ever.
With the exploding adoption of software-as-a-service (SaaS) applications, enterprise IT is fundamentally changing. While on-demand services provide tremendous ROI, they also introduce new challenges that must be overcome to truly capitalize on their potential. Identity management problems such as controlling who is granted access to which applications and data and how to control access to these applications leveraging on premise directories such as Active Directory, have become increasingly important. Single Sign-On and provisioning solutions that are optimized for the cloud are necessary to help address these challenges. This whitepaper presents the eight biggest identity and access management (IAM) challenges associated with adopting and deploying cloud and SaaS applications, and discusses best practices for addressing each of them.
Electronic health records (EHRs) are necessary, but were not designed to anchor population health management (PHM). This is partly because they lack semantic interoperability, which is the ability of disparate information systems to share data and enable communications among users in a meaningful way.
This paper explains how an approach that includes a care collaboration platform can manage population health by aggregating and normalizing the necessary data.
After Minnesota rolled out a cloud-based set of productivity tools that included instant messaging and video, growth among state agency users quadrupled and the number of cross-agency messages and videos increased by nearly 350,000 in just 2 years. There is a large-scale shift underway across the country where hardware infrastructure, platforms and software are being unbundled and moved out of government’s traditional area of operation. Download the thought leadership paper to learn more about what this shift entails, the benefits it will bring and how CIOs can prepare for its impact.
Published By: NetSuite
Published Date: Feb 17, 2016
Download this report to learn more about the Seven Deadly Stiflers and how to rid them to drive growth:
Waiting for real time information
Billing and rev rec: necessary bedfellows
Upgrades equal downgrades
Where's the money?
Uncoupled product and service
Misalignment of Strategy and execution
Every job opening brings an opportunity for your business to build its brand. Giving job candidates great experiences could motivate them to become your brand ambassadors—regardless of whether you make an offer.
What do these market-defining trends have in common?
· Analytics for all
· Analytics as competitive differentiator
· Internet of Things
· Artificial intelligence/Machine learning/Cognitive computing
· Real-time analytics/event management
They all rely on data – timely, accurate data delivered within an insightful context – to deliver value.
The question is: who in the enterprise is most qualified and prepared to help deliver on the vision and
values of the data-driven enterprise?
It’s going to take a special type of professional to deliver that value to enterprises. Organizations are
seeking professionals to step forward and take the lead, provide guidance and lend expertise to move
into the brave new world of digital. The move to digital and all that it entails – sophisticated data
analytics, online customer engagement and digital process efficiency – requires, above all, the skills
and knowledge associated with handling data and turning it into insights. The move to digital is also a
Let’s just say it — inefficient restaurant employee scheduling practices can be Hell for managers. Trying to manage schedules with spreadsheets, sticky notes, missed phone calls and text messages isn’t just source of pain for your employees — it can also do more damage to your business than you might expect, including unnecessary labor spend, increased employee turnover and decreased customer satisfaction.
In this eBook, we’re going to take a journey through the 9 Circles of Restaurant Employee Scheduling Hell and outline tangible paths to scheduling and labor management salvation.
Published By: Datastax
Published Date: Apr 04, 2017
Netflix, Intuit and Clear Capital. These 3 innovative companies have one thing in common. They are altering their business landscape and transforming the way people live and work through highly personalized applications. And they're doing this with Apache Cassandra™ and DataStax.
Download this white paper and learn why relational technologies failed to meet the demands of Netflix, Mint Bills and Clear Capital and how these enterprises modernize their Web and Mobile applications with DataStax to drive customer engagement, loyalty and lifetime value.
Published By: Datastax
Published Date: Apr 04, 2017
Today’s customers expect a seamless, intelligent and personalized experience that operates at the speed of the cloud and is continuously available regardless of location or platform. To deliver an optimal customer experience that will enable you to stay ahead of competitors you need a distributed, responsive and intelligent architecture which is only possible when the right database is in place.
Read this eBook to learn how your database technology decisions can affect your ability to deliver either a transformational customer experience or a lackluster, dissatisfying encounter that benefits your competitors, not your bottom line.