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Published By: LogMeIn     Published Date: Feb 27, 2018
The North Face rigorously tested several providers and quickly realized that Bold360 hit all the marks. After the initial implementation, The North Face entered into a 3-month professional services engagement to take their chat strategy to the next level. The Bold360 professional services team helped The North Face implement strategic new chat features and tactics, including adaptive canned messages, proactive chat, dual monitors and layered chat, and provided additional development support as needed. To maximize the impact of its chat strategy, The North Face also created an 11-person core chat team, with reps chosen for their skills and product knowledge. Empowered with the capabilities of Bold360, these dedicated agents can now provide truly in-depth product support.
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north face, online, customer, products, engagement, professional
    
LogMeIn
Published By: MobileIron     Published Date: Feb 26, 2018
Passate oltre con MobileIron
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MobileIron
Published By: Fujitsu     Published Date: Feb 26, 2018
Communities rely on their local policemen and policewomen to keep them safe, protect their property and preserve the peace. But few citizens really understand the dangers that officers face every day, especially patrolling and answering calls in vehicles or on foot. While their training provides them with tactics and procedures, situations and individuals are unpredictable. From accidents to health emergencies, domestic violence to theft and assaults, police must perform in high-stress, volatile environments and make the right decisions in seconds. And in today’s digital world, everything they do may be recorded and posted online. Intel, the Intel logo, Intel Core, Intel vPro, Core Inside and vPro Inside are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries
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public, safety, mobile, solutions, police, fujitsu
    
Fujitsu
Published By: INT_AstuteIT_ABM_DoubleTouch_BENELUX     Published Date: Feb 23, 2018
In the beginning, the marketing landscape was easier to navigate, with just a few select channels to reach your customers through. However, as it constantly evolves, this landscape is quickly becoming a fragmented world. In the frantic scramble to become king of the hill, marketers grab hold of as many channels as they can, but often without an overall strategy to pull together one uniform message. The result? They spread themselves thinly across multiple channels, which results in shattered messaging.
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customer, journeys, marketing, channels
    
INT_AstuteIT_ABM_DoubleTouch_BENELUX
Published By: Oracle     Published Date: Feb 21, 2018
Over the last decade we have seen the dramatic increase in adoption of Mobile as an engagement channel for consumers and employees within the enterprise. What we are seeing now is the emergence of messaging through channels like FB Messenger, WhatsApp, WeChat, Slack, SMS, as a dominant engagement channel. Over 4.1 Billion users around the world are on instant messaging apps, adopted a rate that was much faster than on social networks. What makes these channels the default choice is the expected instant response if the other person is on or the push notification that triggers the person on the other side to respond immediately. These users that use instant messaging channels to converse with their friends and family want to use the same familiar user experience and channel to instantly communicate with the enterprise. These channels are doing to apps what browsers did to client server apps i.e. these channels are rapidly becoming the next browser. This is leading to the innovations in c
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Oracle
Published By: Oracle     Published Date: Feb 16, 2018
Pour réussir dans le contexte concurrentiel actuel, les entreprises doivent se liberer des limites inhérentes à leurs infrastructures informatiques existantes. L’époque de l’achat de matériel et de la gestion d’énormes centres de données pour faire fonctionner les systèmes informatiques est en train de prendre fin. La gestion et la maintenance des infrastructures sont tout simplement trop coûteuses. Une étude Gartner récente a révélé que plus de 80 % des directeurs informatiques considèrent le IaaS (Infrastructure as a Service) comme une option viable et que 10 % d’entre eux la considèrent déjà comme le choix par défaut en matière d’infrastructure. L’utilisation d’une infrastructure avec un modèle de services souple de paiement à l’utilisation ne réduit pas seulement les coûts et les problèmes mais elle permet aussi aux services informatiques d’innover de différentes façons, ce qui contribue à stimuler la croissance de l’entreprise.
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iaas, les, nuls, concurrentiel, entreprises, oracle
    
Oracle
Published By: Oracle     Published Date: Feb 15, 2018
Pour réussir dans le contexte concurrentiel actuel, les entreprises doivent se liberer des limites inhérentes à leurs infrastructures informatiques existantes. L’époque de l’achat de matériel et de la gestion d’énormes centres de données pour faire fonctionner les systèmes informatiques est en train de prendre fin. La gestion et la maintenance des infrastructures sont tout simplement trop coûteuses. Une étude Gartner récente a révélé que plus de 80 % des directeurs informatiques considèrent le IaaS (Infrastructure as a Service) comme une option viable et que 10 % d’entre eux la considèrent déjà comme le choix par défaut en matière d’infrastructure. L’utilisation d’une infrastructure avec un modèle de services souple de paiement à l’utilisation ne réduit pas seulement les coûts et les problèmes mais elle permet aussi aux services informatiques d’innover de différentes façons, ce qui contribue à stimuler la croissance de l’entreprise.
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iaas, les, nuls, concurrentiel, entreprises, oracle
    
Oracle
Published By: Oracle     Published Date: Feb 15, 2018
All’inizio, probabilmente avrai scelto di adottare l’infrastruttura cloud con una certa prudenza, limitandoti a un approvvigionamento rapido o alla riduzione dei costi operativi o delle macchine. Ma come resistere ai vantaggi di questo nuovo modo di fruire della tecnologia? Il cloud continua a evolvere e a conquistare credibilità in tutti i settori. Oggi, ci aspettiamo che ogni sistema aziendale possa beneficiare dei vantaggi del cloud.
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iaas, all'inizio, l'infrastructtura, cloud, oracle
    
Oracle
Published By: Oracle     Published Date: Feb 15, 2018
La nostra indagine indica nel complesso che la storia di IaaS sta diventando interessante e ha un ruolo preciso in uno scenario IT in evoluzione. Ci sono ancora dubbi e preconcetti, che vanno tuttavia scemando con la graduale adozione da parte delle aziende e il manifestarsi dei primi vantaggi. Nel complesso, la tecnologia IaaS è molto più facile da integrare di quanto non si creda: infatti quasi due terzi (64%) degli utenti di lungo corso indica che la migrazione è stata più semplice del previsto. È facile prevedere che il quadro sarà sempre più positivo con l’aumentare delle aziende che adottano le nuove soluzioni IaaS avanzate ora disponibili sul mercato.
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iaas, imparare, service, infrastructure, oracle
    
Oracle
Published By: Emarsys     Published Date: Feb 15, 2018
Als Marketer am Puls der Zeit sind Sie stets auf der Suche nach Methoden zur Steigerung Ihrer Arbeitseffizienz. Besonders interessant ist dabei spezielle Software, die einen Teil Ihrer Arbeit übernehmen kann. Vermutlich haben Sie in letzter Zeit viel über Artificial Intelligence gelesen; bzw. darüber, was AI als Technologie erreichen kann. Und tatsächlich gibt es in der Marketingwelt kaum einen Ort, an dem AI nicht gegenwärtig thematisiert und diskutiert wird.
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marketer, methoden, steigerung, arbeitseffizienz, besonders, emarsys
    
Emarsys
Published By: Magento     Published Date: Feb 13, 2018
Omnichannel isn’t about making a quicker, cheaper sale with fewer human touchpoints: it’s about creating a system which lets you to nurture your customers at every step of their buyer’s journey. This white paper from Magento and Premier Technology Partner dotmailer describes how well connected ecommerce and marketing teams and systems are crucial for a true omnichannel approach. Download the paper to discover: Why automated marketing messages, sent in real time, are the most effective way to communicate throughout the purchase journey Web and email personalization tips for omnichannel merchants Why an email address is your unique identifier Three tried and tested marketing methods to drive customers to your site and stores Note that by downloading this paper, you consent to receive future emails from dotmailer. You may opt-out at any time.
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Magento
Published By: Group M_IBM Q1'18     Published Date: Feb 09, 2018
Learn from industry leaders on how to maximize omni-channel fulfillment, eliminating unnecessary costs and optimizing souring decisions. Read this ebook to learn about: How changing customer expectations require anywhere, anytime fulfillment of their orders and what this means for retailers How you can manage the rising cost and complexity of these increasing demand How AI technology can help you identify, and therefore minimize these costs, and determine the best sourcing decisions
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omni-channel, order management, sourcing, fufillment
    
Group M_IBM Q1'18
Published By: Department for International Trade     Published Date: Feb 09, 2018
This is an exciting time for the UK’s diverse automotive industry. We’re experiencing rapid growth with many of the world’s leading manufacturers – including the BMW Group, Ford, Jaguar Land Rover, Nissan and Toyota – recognising the business case for investing here. The UK offers one of the lowest labour costs in western Europe, a competitive corporation tax (set to fall to just 17% by 2020) and regulations that support innovation and expansion. Meanwhile, the UK’s geographic location and strong supply and distribution infrastructure makes us a gateway to a customer base throughout Europe and beyond.
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innovation, development, workforce, productivity, business, markets
    
Department for International Trade
Published By: Moxie     Published Date: Feb 08, 2018
You’ve worked hard to build your brand—to understand who your customers are, to convey a compelling message that draws them into your site, and to create engaging content that keeps them there. At the most critical point in the sales process, seize the opportunity to communicate directly with your number one lead at the height of their decision and use this checklist to make that possible.
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mobile, commerce, checklist, intent, customer, metrics, ecommerce
    
Moxie
Published By: Tenable     Published Date: Feb 07, 2018
While multinational companies can likely meet some of the GDPR requirements right now, most will find the path to full compliance requires many changes to business-as-usual security practices. Read this paper to learn how you should be preparing your information security program for compliance with the GDPR. Written for InfoSec leaders, the paper includes: - A glossary outlining key concepts of the Regulation - 13 essential steps you should take to help ensure GDPR compliance - A summary of infosec considerations posed by the EU Data Protection Directive 95/46/EC and GDPRD
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security frameworks, compliance, iso 27000, cis controls, nist, pci, security regulation
    
Tenable
Published By: Tenable     Published Date: Feb 07, 2018
"Basing your infosec program on an established security framework gives you the controls, KPIs and vocabulary needed for building – and operating – a structured, scalable, and effective practice. For insights into how this works in the real world, download and read Economic, Operational and Strategic Benefits of Security Framework Adoption, a collection of brief essays from 28 global infosec leaders. Topics covered include: - Meeting customer and partner requirements - Improving security practices - Enabling effective communications with corporate leaders - Addressing global compliance challenges - Adapting the framework to fit your needs"
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security frameworks, gdpr, general data protection regulation, compliance, iso 27000, cis controls, nist, cyber, ciso, experts, ebook
    
Tenable
Published By: Cornerstone OnDemand     Published Date: Feb 05, 2018
62% of employees say they don’t see changes occur from feedback they give during performance reviews. Performance reviews help companies and managers evaluate an individual’s performance, but what they don’t do is help employees improve and grow. Why? Performance reviews must go beyond talk of achievements and shortcomings and take steps to offer opportunities and solutions for employees. In this quick, two-page guide, you’ll learn about: • Why performance reviews need a follow-up development plan • Give employees greater career satisfaction by understanding their career path • The power of specific and actionable goals in performance reviews • How data can help you set employees up for success • Why learning and development is necessary to transform your workforce Get your copy and learn how to leave your employees empowered.
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performance management, performance, performance appraisal, employee engagement, goals, reviews, learning management system, performance management software, 360 degree feedback, workforce development, talent management, performance management software
    
Cornerstone OnDemand
Published By: Juniper Networks     Published Date: Feb 05, 2018
The role of IT is changing from a traditional focus on cost-efficient enablement to a more strategic contribution. Total Cost of Ownership (TCO), while important, is being surpassed by a growing focus on automation and orchestration that is needed to fulfill enterprise demands for security, agility, and innovation. The cloud-grade enterprise network – spanning the campus, data center, and branch – must be able to respond to rapid changes in business, growing reliance on hybrid cloud architectures, and the needs of users and customers. This IP Networking Comparison Guide examines the four key areas driving enterprise network priorities and looks at key factors within each. This document will give you a clear perspective on how the various options stack up on the most important features and capabilities necessary to meet your transformation needs.
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network, transformation, enterprise, optimization, juniper
    
Juniper Networks
Published By: Ahead     Published Date: Feb 05, 2018
There’s a lot of noise these days about hyper-convergence. IT managers are facing internal pressure to adopt hyper-converged infrastructure (HCI) solutions to make their departments more efficient and “cloud-like” as well as external pressure from vendors fighting for market share in an increasingly crowded space. While an HCI solution could bring your organization significant benefits, it’s not necessarily simple to implement, nor is it the optimal solution for every use case. To determine if HCI is right for you, first we need a clear definition of what it is and what it does.
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availability, scalability, operation, maintenance, support, ahead
    
Ahead
Published By: Zugata     Published Date: Feb 02, 2018
Performance Management: The Practice Everyone Loves to Hate Let’s start with some real talk: Performance management is a topic that strikes fear into the hearts of most people in the HR field (not to mention managers and employees!). Most companies care about it, but few have figured out how to do it well. Research from CEB found that managers spend up to 200 hours per year on performance documentation, and a company of 10,000 spends an estimated $35 million a year to conduct reviews. Despite this huge investment of time and money, there is minimal return. Reviews don’t drive engagement or performance—and 95% of managers are dissatisfied with the way their companies conduct performance reviews.
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performance management, performance reviews, employee engagement
    
Zugata
Published By: AstuteIT_ABM_EMEA     Published Date: Feb 02, 2018
Si prevede che la criminalità informatica possa costare all’economia globale fino a 6 trilioni di dollari nel 2021, rispetto ai 3 trilioni di dollari del 2016. Considerata da alcuni "la più grande minaccia per ogni azienda mondiale", ha alimentato il dibattito pubblico sulla sicurezza dei dati. Non solo a proposito del possibile sfruttamento criminale dei dati personali rubati ma anche del loro trattamento da parte delle aziende con cui abbiamo relazioni.
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gdpr, l'impatto, della, normativa, sulla, gestione, dei, dati
    
AstuteIT_ABM_EMEA
Published By: AstuteIT_ABM_EMEA     Published Date: Feb 02, 2018
In un contesto dove le imprese cercano di replicare le modalità agili di sviluppo delle Internet company e di innovare in mercati altamente concorrenziali, lo sviluppo di applicazioni è diventato sempre più complesso. La grande mole di codice sorgente monolitico tradizionalmente alla base delle applicazioni aziendali rendono difficile avviare rapidamente nuovi servizi. Lo sviluppo distribuito e settorializzato e la distribuzione geografica dei team di sviluppo e di operations portano a problemi di allineamento aziendale. A tutto ciò si sommano le aspettative crescenti degli utenti, che rendono necessari un dimensionamento efficace e un monitoraggio costante delle distribuzioni per assicurare ai clienti prestazioni elevate e un’esperienza uniforme. E naturalmente, il tutto deve essere realizzato assicurando una disponibilità continua dei servizi.
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microservizi, l'evoluzione, dello, sviluppo, applicazioni
    
AstuteIT_ABM_EMEA
Published By: Fujitsu     Published Date: Feb 01, 2018
Communities rely on their local policemen and policewomen to keep them safe, protect their property and preserve the peace. But few citizens really understand the dangers that officers face every day, especially patrolling and answering calls in vehicles or on foot. While their training provides them with tactics and procedures, situations and individuals are unpredictable. Devices such as computers and tablets make these tactics possible. From accidents to health emergencies, domestic violence to theft and assaults, police must perform in high-stress, volatile environments and make the right decisions in seconds. And in today’s digital world, everything they do may be recorded and posted online. Intel inside, powerful productivity outside.
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technology, mobile, safety, security, tablet, solutions, fujitsu
    
Fujitsu
Published By: Ixaris     Published Date: Jan 25, 2018
Why travel agencies are losing 20% of their profits to unnecessary costs. Travel agents, tour operators and travel wholesalers are typically spending thousands in unnecessary costs each year. And in a fiercely competitive market operating on high volumes and low margins, ensuring efficiency with sales and purchasing systems is no easy task.
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Ixaris
Published By: Ixaris OTA     Published Date: Jan 25, 2018
Travel agents, tour operators and travel wholesalers are typically spending thousands in unnecessary costs each year. And in a fiercely competitive market operating on high volumes and low margins, ensuring efficiency with sales and purchasing systems is no easy task. Especially when it comes to payments. If you want to find out where you’re losing money, how efficient your platform really is and the simple way to eliminate these costs, read this white paper. It explores the top three areas where you could be overspending. And it reveals the statistics behind your unnecessary costs – giving you the information you need to save money and drive efficiency.
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Ixaris OTA
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