As organizations seek to extract more strategic value from their data, many are starting to view data governance as an enabler of insight rather than an impediment to its creation. This report explores a leading approach to data governance and the impact it can have on today’s most data-rich organizations.
Published By: Evariant
Published Date: Apr 09, 2018
Every consumer or patient call into a health system’s call center is an opportunity to create a highly-personalized experience that ensures patient loyalty and extends patient lifetime value. Healthcare providers have a tremendous opportunity to invest in solutions and processes that can transform their call center into a profit center by driving smarter patient engagement.
Yet, the majority of call centers today do not deliver the robust, personalized support capabilities today’s patients and consumers expect, and the current healthcare marketing environment demands.
Download your free copy of this eBook to learn how to make the transformation from traditional call center to strategic patient engagement engine that drives growth in patient acquisition and lifetime patient value.
Published By: Lookout
Published Date: Mar 28, 2018
Mobile devices have rapidly become ground zero for a wide spectrum of risk that includes malicious targeted attacks on devices and network connections, a range of malware families, non-compliant apps that leak data, and vulnerabilities in device operating systems or apps.
Read the four mobile security insights CISOs must know to prepare for a strategic conversation with the CEO and board about reducing mobile risks and the business value associated with fast remediation of mobile security incidents.
Published By: Sitecore
Published Date: Nov 04, 2009
This report highlights the strategic value of a next generation web content management system integrated with lead scoring, email marketing, customer relationship management, and web analytics. The report links the technology and practices of Best-in-Class organizations to engage customers, provide personalized experiences and manage the lead lifecycle.
Re-pricing products in the store has become a strategic tool that retailers apply to increase traffic and sales. This white paper explains how retailers are profiting from mobile markdown printing and how stores can leverage different printing applications to create more value.
Private equity and investment banking experts share observations on what a distribution company owner can expect when preparing to sell a stake in the company, and how to prepare the business to attract potential buyers’ attention and maximize the price it can command.
Migrating your enterprise to a modern Microsoft® Windows® operating system is a complex process that can strain IT resources. That’s why Dell is focused on helping customers meet the deadline of the decade: On 14 July 2015 support for Windows 2003 will cease. The strategic value to efficient Windows migration is application, hardware and deployment readiness.
A tool for finance leaders to unify disparate customer data with financial and strategic ROI
If you’ve found yourself sweating in a smoky billiard room, wondering what role customer data should play in finance—as well as in your company’s long-term strategy—this eBook will help you hone your pool shark skills.
Inside, you’ll find insights about….
• How to identify patterns in your customer portfolio, and why it matters.
• Avoiding four critical data billiard blunders.
• Key questions to ask while you’re segmenting your data.
• How to tell if your portfolio segmentation strategy is working with the right reporting.
This eBook will help you navigate the crowded billiard room of customer data and how you can use it to drive cross-functional value for your team.
Published By: Prophix
Published Date: May 31, 2016
CFOs today are finding themselves in a leadership position at the strategy table. Whether your company’s objectives are to deliver growth in 2016 or stay the course, it is crucial that the office of finance contribute to the strategic decision-making process and become one of the company’s trusted business partners.
With rich data from all parts of the organization, the finance leadership team can offer unprecedented value to the decision-making process and help make the right business decisions executable. Listen to how Finance Professionals are helping guide their organizations toward making well-reasoned, data-driven strategic decisions.
Cloud, mobile, social media, and big data were once considered intimidating new technologies by CFOs; today they are the cornerstone of any successful financial department. That’s the evolution of digitization. The role of the CFO is evolving to become more strategic and CFOs of established firms are taking notice that going digital creates value.
The road map outlines a set of evolving objectives, challenges, required competencies, and success measures needed to transform IT from a cost center to a strategic value driver. It is designed to address key success factors at the executive sponsorship level and at the infrastructure level.
HR processes are changing. And, with the global skills crisis, HR Directors are struggling to attract and retain the best talent. Their departments are in flux, and 77% of organisations report a perceived lack of strategic value from HR.* If you’re going to win the war for talent, your organisation will need to make a radical change. It must transform its HR and become a People Company, utilising people data and analytics to make decisions based on real evidence. This will improve the way you interact with current and future employees, providing great workforce experiences. The result will be a more committed and engaged workforce, and increased interest in joining your organisation. From a business perspective too, you’ll benefit through higher levels of productivity, efficiency and improved performance and engagement.
When it comes to evaluating software investment decisions, such as on- premise vs. cloud-based solutions, many factors must be considered. In particular, pay attention to four key areas: support for business strategy, operations, security, and cost.
Mobile is undoubtedly changing both our personal and professional lives. Customer service organizations should decide on a strategy to bridge the gap between mobile behavior and customer service. This requires a strategic review of value drivers, combined with a tactical search for relevant use cases.
Don’t fall in the “we need an app for everything” trap — some users need big screens, some users don’t. Some need a rich experience, others just need basic functions. Your strategy must take all of these dynamics into consideration.
Published By: Workday
Published Date: Jul 19, 2017
It is an exciting and challenging time for CFOs as their role continues to evolve in a dynamic, everchanging business environment. To keep up with the pace of change and steer their companies toward growth, CFOs need to focus on strategic value and how they can support the broader organization. Driving growth, contending with an ever-evolving regulatory environment, delivering deeper and more-strategic business insights, and staying agile as demands change requires a new kind of finance organization. All of this change will continue to lead CFOs to look inward at their finance systems and evaluate if they can help support business demands today and in the future.
Digital transformation is disrupting traditional, tried-and-true business process and leaving many enterprises scrambling for alternatives. Although the customer remains king for business success, data is quickly becoming an organization’s most strategic asset for reaching, interacting with and retaining customers.
With ransomware attacks on the rise, a strict regulatory environment, and nimble, competitive upstarts entering the market, protecting and extracting value from your most strategic asset is a business imperative — and a formidable challenge.
With the 2011 budgeting cycle behind us, it's the perfect time to re-evaluate whether you're getting as much as you can out of your budgeting, forecasting, monthly reporting, and what-if analysis. Are your processes integrated, aligned, and collaborative? Do they help your company drive revenue and outperform your competition?
View this webinar to hear case studies describing how leading healthcare firms have been able to move beyond Excel and save time, enhance collaboration, and improve business decisions -- ultimately resulting in higher revenues and profits.
Join us for an informative webinar to hear case studies describing how leading financial services firms have been able to move beyond Excel and save time, enhance collaboration, and improve business decisions -- ultimately resulting in higher revenues and profits.
Adaptive Planning's award-winning solution makes it incredibly easy to move beyond spreadsheets and transform budgeting, forecasting, monthly variance reporting, and what-if analysis. With Adaptive Planning, your FP&A processes can be far more efficient, accurate, and collaborative -- resulting in better decisions that increase revenues, decrease expenses, and create greater strategic value.
Are you getting as much value as you can out of your budgeting, forecasting, monthly reporting, and what-if scenarios? Are they integrated and aligned? Are they really creating strategic value? Join us for an informative webinar and learn how easy it can be to create exceptional value through FP&A in 2012.
There is a noticeable shift occurring in the world of order management. Traditionally, projects related to order-taking were spearheaded by the customer service department. Not anymore. The pressures of today’s global economy have forced supply chain functions to play a more direct and strategic role in reducing costs, improving the customer experience, and driving added value throughout the organization. Naturally, supply chain leaders now have a significantly higher rate of interest and involvement in order management initiatives.
Supply chain leaders work in a competitive environment, and in order to get ahead of the competition, they are increasingly turning to order processing automation solutions.
Find out the four key reasons automation is emerging in the supply chain. Download now!