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Published By: HP     Published Date: Aug 25, 2014
All cloud infrastructure—whether private, public, or hybrid—starts with a data center virtualization foundation. By selecting an open, flexible virtualization solution, you are building a data center environment that supports your company’s needs today, while preparing your path for the future. In this white paper, we look at how an open data center virtualization solution can become the cornerstone of your IT optimization effort. We show how open virtualization can meet the needs of IT, as well as the business, while providing a foundation for long-term growth into the cloud. Finally, we review considerations for selecting a virtualization solution, with emphasis on HP and Red Hat integrated solutions.
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virtualization, data center, cloud, infrastructure, red hat, integrated, optimization, solution, public, private, business
    
HP
Published By: HP     Published Date: Aug 25, 2014
Integrated computing platforms enable IT to focus on more valuable tasks that will speed time-to-market and improve application deployment and availability to better support the business. HP ConvergedSystem 700x with VMware vSphere is a flexible preconfigured solution designed for small to large enterprise and service provider deployments. Built on HP ProLiant or HP BladeSystem servers, HP StoreServ storage, and HP 5900-Series and HP Flex10 networking. HP ConvergedSystem 700x with VMware vSphere solutions are designed to address virtualization complexity, expedite virtualization deployments, and serve as the foundation for private cloud implementations. Read this whitepaper to learn more about ESG’s analysis of the costs and benefits—and ultimate economic value—associated with deploying and managing HP ConvergedSystem 700x with VMware vSphere versus a comparable conventional data center infrastructure comprised of discrete, nonintegrated compute, storage, network, and management compon
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converged system, economic, enterprise, computing, platforms, deployment, vsphere, application, virtualization, data center, cloud, infrastructure, red hat, integrated, optimization, solution, public, private, business
    
HP
Published By: HPE     Published Date: Aug 26, 2014
One thing is clear: the old way of running IT just won’t work in the new business environment.Truth is, preparing your IT department (and your company) to be agile, cost-efficient, metrics-driven, and flexible will require a change in how you operate. To support new business processes, you would do well to turn to a converged system, like HP ConvergedSystem for Virtualization. In this paper, we look at the greatest challenges faced by IT departments, and how traditional configurations, processes, and organizations are poorly-equipped to handle today’s workplace. We discuss the benefits of converged systems that are engineered to handle virtualized workloads. Finally, we look at HP ConvergedSystem for Virtualization as a simple and effective way for businesses to optimize their data center infrastructure and processes to better meet business needs.
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virtualization, data center, cloud, infrastructure, red hat, integrated, optimization, solution, public, private, business, converged, metrics-driven, cost-efficient
    
HPE
Published By: InsideView     Published Date: Apr 27, 2015
Advances in automation increase visibility and accountability surrounding lead-to-revenue processes. Despite this, tensions between marketing and sales persist concerning the quality of support that marketing brings to the revenue-production equation. To progress from open hostilities to collaborative détente, CMOs will need to reimagine sales enablement programs and strategy around the journey that spans the customer’s lifetime. This means creating a more interdependent relationship with sales that puts the customer at the center of the conversations that marketing and sales create, talks more about the problems and issues that buyers face, and aligns lead-to-revenue planning and processes around outcome-focused goals.
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b2b, lead-to-revenue processes, customer success management, marketing-led communication, buyer's context
    
InsideView
Published By: Oracle Corporation     Published Date: Mar 28, 2013
Learn about this optimized package of software, servers and storage that can support OLTP, DW or mixed application workloads and creates consolidation economies of scale in the data center.
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oltp, application workload, data center, storage, servers
    
Oracle Corporation
Published By: NEC     Published Date: Aug 12, 2014
As virtualization technology evolves and improves, the server performance and power requirements for supporting a virtualized data center increase. Your aging servers are struggling to meet increasing virtual workload demands. These older, lower-performing servers further tax your data center by consuming valuable space and power. You want to update, upgrade, and consolidate to a powerful new server solution that will provide an excellent virtualization platform. In this white paper, you’ll learn how the NEC Express5800/A2040b enterprise server, powered by the Intel® Xeon® processor E7-4890 v2, offers just that.
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consolidation, lab validation, report, servers, virtualization, analytics, application owners, system integrators, big data, reliability, enterprise, availability, serviceability, processor, workload
    
NEC
Published By: Clearvale by BroadVision     Published Date: Aug 21, 2009
The move towards self-service is clearly about mitigating costs. But self-service models can also deliver significant benefits to users when they combine the best of online convenience with the insight and personal touch of an experienced sales or service rep.
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self service, customer service, customer relationship management, crm, live support, online help, online support, cost control, self-service, call center, call center management, broadvision
    
Clearvale by BroadVision
Published By: IBM     Published Date: Apr 23, 2008
This white paper explains the why's and how's of data center transformation. It reveals the breakthrough IBM approach that supports dynamic, service oriented applications and consolidates systems, servers and networks for decreased operational costs on all fronts—freeing up funds for business innovation. Download white paper on new data center.
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it management, service management, datacenter, data center, network, networking, network management, ibm, opt it, ibm opt it
    
IBM
Published By: IBM     Published Date: Jun 19, 2008
The perfect mix of performance and energy savings, the IBM BladeCenter S is ideal for the small to mid-sized office and the remote office. It neatly consolidates your storage, servers and networking into a single chassis that plugs into a standard electrical outlet, supports virtually all applications, and uses less energy than comparable systems. Get inside the IBM BladeCenter S with this 3D Virtual Tour that lets you dissect the BladeCenter chassis and look through its components.
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bladecenter, ibm, express seller, green, energy, energy efficient
    
IBM
Published By: Soffront     Published Date: Aug 21, 2009
Companies are discovering that a Knowledge Management System (KMS) has grown from a nice to have concept, to a must-have asset in customer facing departments. Providing immediate answers to customers requires easy access to the important product and business knowledge of an organization. KMS makes that possible.
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knowledge management, information management, knowledge base, product information management, pim, product knowledge, customer service, customer support, call center management, soffront
    
Soffront
Published By: Onaro     Published Date: Jul 27, 2007
VPs of Infrastructure and Operations are under constant pressure to more rapidly provision infrastructure to support applications, hit cost reduction targets, and maintain or improve application availability for network attached storage. To meet these goals, they are the directors of a carefully orchestrated dance of network, server, storage and datacenter operation teams.
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storage management, storage, san, sans, sanscreen, network management, storage provisioning, network provisioning, network management, data center, datacenter management, data center management, onaro
    
Onaro
Published By: KEMP Technologies     Published Date: Aug 04, 2008
Today’s web and application infrastructure continues to expand applications for e-commerce, and communications with customers, partners and internal employees. For those responsible for deploying, maintaining and supporting these networked applications, there is an increasing need to get the highest performance out of datacenter equipment, while simplifying the complexity that causes excess overhead and unnecessary costs.
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load balancer, load balancing, application delivery, ssl acceleration, application optimization, windows terminal services, terminal services, content switching, server load balancing, application security, network security, kemp, kemp technologies, infrastructure
    
KEMP Technologies
Published By: Riverbed Technology, Inc.     Published Date: Apr 08, 2014
As enterprises focus on consolidation of data centers, they continue to expand the roles and numbers of branch offices, often in locations that are difficult to support and protect. Learn to extend the virtual edge of the data center to branch offices, enabling complete consolidation of servers and data, improving security, and providing LAN performance at the edge via the WAN.
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wan, cloud based computing, optimization, performance, data center, data consolidation, servers, disaster recovery, risk
    
Riverbed Technology, Inc.
Published By: CDW     Published Date: Sep 10, 2014
Enterprise-critical applications—those which drive the core of an organization—require the highest availability infrastructure to support the most stringent service levels. EMC meets this need with a high performing, functionally capable, and competitively priced high-end networked storage system—the EMC® Symmetrix® VMAX® 20K system with the Enginuity™ operating environment. The VMAX 20K scale-out architecture helps organizations exceed the performance and capacity demands of hyper-consolidation, cloud deployments, and all-virtual Software Defined Data Centers (SDDCs), while simplifying the costs of data management.
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CDW
Published By: Genesys     Published Date: Jun 11, 2013
Your new all-in-one contact center should include all of the tools needed to support efficient and effective customer service. Great contact center solutions allow you to do more with less; less IT time to deploy and monitor; less agent time to answer and resolve customer requests; and less administrator frustration as they try to adjust resources to meet operational demand.
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contact centers, customer service, solution, technical, technology, drive business, voice, strategy
    
Genesys
Published By: HP and Intel ®     Published Date: May 02, 2013
This paper summarizes and evaluates the prevalence and efficacy of data center virtualization deployments, as well as the hardware that supports them. The conclusions drawn from this report are based on analysis of both quantitative market research and two qualitative interviews with a CIO and CTO in healthcare and finance, respectively. Each customer, referred to ESG by Hewlett-Packard (HP), had extensive experience deploying both server and desktop virtualization. The goal of the study was to determine the IT and business drivers to adoption of virtualization technologies, the expected and realized benefits, ensuing infrastructure decisions, future outlook of the data center, and best practices for deployment.
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HP and Intel ®
Published By: HP and Intel ®     Published Date: May 06, 2013
This paper summarizes and evaluates the prevalence and efficacy of data center virtualization deployments, as well as the hardware that supports them. The conclusions drawn from this report are based on analysis of both quantitative market research and two qualitative interviews with a CIO and CTO in healthcare and finance, respectively. Each customer, referred to ESG by Hewlett-Packard (HP), had extensive experience deploying both server and desktop virtualization. The goal of the study was to determine the IT and business drivers to adoption of virtual technologies, the expected and realized benefits, ensuing infrastructure decisions,future outlook of the data center, and best practices for deployment.
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data center, virtualization, data center management, automation, agile, storage, van, virtual application network, infrastructure, desktop virtualization
    
HP and Intel ®
Published By: Oracle     Published Date: Mar 22, 2018
The Staatsbetrieb Sächsische Informatik Dienste (SID) is the German Federal State of Saxony’s central IT service provider. SID supports the state administration with cutting-edge information technology and provides expert advice to its customers on all IT matters. Its brief includes the development, introduction, operation and maintenance of IT processes, planning, operation and administration of the IT infrastructure, and central IT procurement. SID had been operating Oracle Databases at its datacenters for many years, running on IA64 hardware. However, this older technology had to be replaced for technical and financial reasons, while SID wanted to leverage the project to re-engineer its Oracle Database infrastructure. The project was initially financed and realized for migrating the IT system FÖMISAX (Landeseinheitliche Fördermitteldatenbank des Freistaates Sachsen), the State of Saxony’s subsidies database.
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Oracle
Published By: IBM     Published Date: Sep 16, 2014
In 2013, Bon Ton Stores invested in upgrading IT, continuing to update and expand its eCommerce sites, and launching a new mobile site supporting delivery of promotions and online purchasing. A central aspect of this technology upgrade involved the replacement of an x86 server environment, supporting eCommerce with ten IBM® PowerLinux™ 7R2 servers and IBM PowerVM® running IBM WebSphere® Commerce on SUSE Linux operating systems. This case study highlights of some of the key aspects of this significant migration and its results, including how Bon-Ton IT executives support the business and what they prioritize, why they decided to make this move, what performance and capability resulted, and how it affected full data center costs and business resilience.
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stack costs, online purchasing, promotion delivery, mobile retail
    
IBM
Published By: Cisco     Published Date: Dec 04, 2015
Gartner defines contact center infrastructure (CCI) as the products (equipment, software and services) needed to operate call centers for telephony support and contact centers for multichannel support. This type of infrastructure is used by customer and employee service and support centers, inbound and outbound telemarketing services, help desk services, government-operated support centers, and other types of structured communications operations.
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cisco, gartner, magic quadrant, contact center, infrastructure, telephony support
    
Cisco
Published By: Cisco     Published Date: Dec 04, 2015
Infrastructure is used by customer and employee service and support centers, inbound and outbound telemarketing services, help desk services, government-operated support centers, and other types of structured communications operations.
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cisco, magic quadrant, contact center infrastructure, worldwide, support center
    
Cisco
Published By: HP     Published Date: Nov 05, 2014
Microsoft® will end support for Windows® Server 2003/R2 on July 14, 2015. This can have a dramatic impact on your business, because without any more updates or patches from Microsoft, your organization’s infrastructure will be less stable and secure. HP can help you to make a smooth migration to Microsoft Windows Server 2012 and to private cloud solutions built on HP Converged Infrastructure and Microsoft System Center, HP has created a Microsoft Virtualization and Cloud Center of Excellence.
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technology services, microsoft windows, microsoft migrations, stabilize infrastructure, secure infrastructure, compliance, detection systems, migrations
    
HP
Published By: VMware SD-WAN by VeloCloud     Published Date: May 21, 2019
As organizations prioritize digital transformation initiatives, many are finding that legacy networks are holding them back. To support new business models, cloud adoption, and an explosion in connected devices, modern networks must support interoperability across data centers, multiple clouds, branch locations, and edge devices. Applications now run at every point on this spectrum, and they are critical to businesses’ ability to win in hypercompetitive marketplaces. Yet, even as business success has become more dependent on this new architecture, and the amount of data flowing across connections has increased, many organizations still lack a unified approach to management, automation, and security
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VMware SD-WAN by VeloCloud
Published By: Hewlett Packard Enterprise     Published Date: Jan 31, 2019
"Managing infrastructure has always brought frustration, headaches, and wasted time. That’s because IT professionals have to spend their days, nights, and weekends dealing with problems and manually tuning their infrastructure. Traditional monitoring and support are too far removed from infrastructure, resulting in an endless cycle of break-fix-tune-repeat. Infrastructure powered by artificial intelligence, however, can overcome the limitations of humans and traditional tools. This white paper explores how HPE InfoSight with its recommendation engine paves the path for an autonomous data center your Hybrid Cloud World."
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Hewlett Packard Enterprise
Published By: Zendesk     Published Date: Jun 26, 2018
In the global market for customer service software, Zendesk is once again recognized as a leader in the 2018 Gartner Magic Quadrant for the CRM Customer Engagement Center. Every year, Gartner conducts a thorough analysis of service providers in the customer service and support application space. We believe the Gartner Magic Quadrant for the CRM Customer Engagement Center report provides valuable information for business leaders who seek technology solutions for interacting and engaging with their customers. Zendesk can again be found in the 2018 report’s Leader quadrant, which we consider a reflection of the success of our 125,000 customers, including enterprise clients like Airbnb, Tesco, and the University of Tennessee. The past year alone has included a number of significant milestones for us, including the release of AI-enhanced features for self-service and surpassing $500 million run rate in revenue. As our customer base continues to grow, we strive to be a dynamic vendor for bus
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Zendesk
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