Mapping, tracking, positioning and real-time data arekey to supporting defense and intelligence initiatives. Governments and agencies need location data they can trust to track and adjust fixed and mobile resources to address rapidly changing events and circumstances. With Ovum's Location Platform Index: Mapping and Navigation, agencies can assess location platform industry leaders and identify the platform that best meets their product development demands. This year, HERE Technologies cemented its role as the industry leader, earning the highest ranking, and besting Google, for the second time in a row.
Download your free report to learn:
The relative strengths and weaknesses of each vendor, including data, enablers and features
Vendor strategies to keep up with changes in technologies and trends
The specific workings of the location platform market, and to better understand what constitutes a healthy location platform and which provider offers the correct portfolio and the necess
To become more effective, enterprises must fast-track projects to digitally connect their organizations. Building value and providing compelling customer experiences at lower cost requires more than a quick technology fix; it demands a business and technological commitment to a new target operating model (TOM). This operating model should offer a way of running the organization that combines digital technologies and operational capabilities to achieve improvements in revenue, customer experience and cost. Enabling digital capabilities via the TOM is an ongoing process that requires DevOps skills and agile development techniques. This is easier to achieve with partners that have the requisite capabilities to help with the creation of new digital assets
Published By: Kustomer
Published Date: Aug 27, 2019
The digital age has forever changed customer expectations. By unifying customer data and tracking interactions, Kustomer gives retailers the power to better understand customers and deliver great experiences wherever they happen to engage.
With the right plan in place, everything from growth and stability to a
whole new business model is within reach. Setting out a clear plan, with
achievable goals and a basic timeline, can put you on the fast track to
meeting and exceeding your business goals.
In this eBook, we’re curating the best industry expertise to help you design
and implement a business plan agile enough to grow or pivot with your
Envision this situation at a growing bank. Its competitive landscape demands an agile
response to evolving customer needs. Fortunately, analytically minded professionals in
different divisions are seeing results that positively affect the bottom line.
• A data scientist in the business development team analyzes data to create customized
• experiences for premium customers.
• A digital marketer tracks and influences the customer journey for prospective
• mortgage customers.
• A risk analyst builds risk models for the bank’s loan portfolios.
• A data analyst examines data about local customers.
• A technical architect defines a new system to protect bank data from internal and
• external cyberthreats.
• An application developer builds a new mobile app for online customer portfolio
Between them, these employees might be using more than a dozen packages for
analytics and data management.
The Constellation AstroChartTM supplies a visual guide of the trends impacting Data to Decisions. After
assessing boardroom priorities, organizations should employ AstroCharts to inform
This report contains two AstroCharts: one identifying Business Trends and one identifying Technology
Trends. The AstroCharts’ vertical axes plot “Organizational Adoption” rates from Mainstream to
Early Adopter to Bleeding Edge. Horizontal axes plot “Business Impact,” the impact of the trend on an
organization’s business model, from Incremental to Transformational to Exponential. The Constellation
AstroChart moves beyond both the hype and constraints of the standard 2 x 2 grid to identify the
dynamics impacting the entire market.
This report applies Constellation’s AstroChart to the Constellation’s business theme of Data to
Decisions. This research domain examines the enablement of data-driven decisions across organizations.
Holistic, data-informed decisions require a multidisciplin
While interest in Machine Learning/Artificial Intelligence/ (ML/AI) has never been higher, the number of companies deploying it is only a subset, and successful implementations a smaller proportion still. The problem isn’t the technology; that part is working great. But the mere presence and provision of tools, algorithms, and frameworks aren’t enough. What’s missing is the attitude, appreciation, and approach necessary to drive adoption and working solutions.
To learn more, join us for this free 1-hour webinar from GigaOm Research. The webinar features GigaOm analyst Andrew Brust and panelists Jen Stirrup, Lillian Pierson, and special guest from Cloudera Fast Forward Labs, Alice Albrecht. Our panel members are seasoned veterans in the database and analytics consulting world, each with a track record of successful implementations. They’ll explain how to go beyond the fascination phase of new technology towards the battened down methodologies necessary to build bulletproof solutions th
"You’re fighting fraud, but how well are you doing? Accurate and comprehensive measurement is integral to understanding your business’ health, yet many companies are not tracking fraud and team performance as effectively as they should.
READ THIS GUIDE TO FIND OUT:
The most important fraud-related KPIs to track
How to share key reports across your organization
How the right insights can power your competitive advantage
Published By: Extensis
Published Date: May 04, 2008
Integrated marketing communications agency, CMD, has an easy way of tracking the payoff from implementing Portfolio Server and Suitcase Server to manage their digital assets and fonts. It's called more billable hours.
Published By: Extensis
Published Date: May 04, 2008
With a library of thousands of on- and off-line slides growing by 1,200 new images monthly, chaos was spreading like a disease in The Pathology Department at Oregon Health & Science University. Until they found the perfect solution to help them organize, track and access their image library - Portfolio Server.
This white paper examines the true costs associated with the Tagging of websites to implement and track the performance of online marketing technologies such as web analytics, display ad serving and search marketing. This research was conducted by TagMan, a smart container tag with real-time attribution and web-page acceleration.
Start Tracking Calls
Take your first step toward measuring all your marketing efforts in one dashboard. If you like it, continue using our service on a month-to-month basis with no contracts or minimums.
Published By: Mindfire
Published Date: May 07, 2010
In this report, results from well over 650 real-life cross-media marketing campaigns across 27 vertical markets are analyzed and compared to industry benchmarks for response rates of static direct mail campaigns, to provide a solid base of actual performance data and information.
Small and midsize retailers around the world are seeing their businesses transform in a variety of ways. These firms, typically with fewer than 1,000 employees, have been transforming themselves as customers seek new types of engagement and as suppliers expect higher levels of efficiency and effectiveness. New business models and new competitors are changing the way retailers do business. Rather than simply react to new threats, successful retailers are leveraging technology in new ways to sharpen business practices, improve agility, and better serve customers while strengthening the role of retailers in the supply chain.
Through digital transformation including the effective engagement of the internet of things (IoT) to track inventory, the opportunity to maintain and gain competitive advantage can be significant.
The University of Melbourne deployed Automation Anywhere’s Robotic Process Automation (RPA) technology to reduce manual work and automate a range of administrative processes across student admissions, faculty administration, and supplier tracking. The deployed software bots now automate the entry of all data and attachments for new admission applications, and the university has slowly expanded its automation capabilities for staff across other faculties. This has allowed the University of Melbourne to increase the efficiency of critical business processes, boost staff engagement, and improve customer experience for its teachers and student body.
The retail sector has been expanding with each passing decade thanks to intelligent marketing, intense research around customer behavior, creative advertising, and the adoption of new technology. Now industry movers and shakers are looking to boost sales with location intelligence.
With location intelligence, retail companies can track and predict consumer trends and shifts in demand. With these insights companies can capitalize on growth opportunities in new product or service areas.
HERE Open Location Platform provides powerful, easy-to-use developer tools, standardized technology and scalable infrastructure to simplify the processing of location-based data. Learn how to gain a competitive edge with HERE Technologies.
Published By: Cisco EMEA
Published Date: Mar 05, 2018
The Cisco® Incident Response team is led by elite security specialists who can uncover the source of threats by analyzing and synthesizing intelligence from multiple sources. These sought-after specialists consistently deliver resolution in a shorter timeframe, returning businesses like yours to normal. Fast.
To find out more about Cisco Incident Response Services download this whitepaper today.
Financial services firms are turning to Business Spend Management (BSM) as a Strategic Solution
Beset by competitors and burdened by ever-shifting regulatory requirements, financial services firms are turning to cloud-based technology to gain better control over—and visibility into—spending. In the process, they are becoming fiercer competitors.
Download this ebook for insights into how you can improve your organization's financial health and how:
A cloud complete-BSM solution can track and measure all purchasing activities, identifying patterns that provide opportunities for negotiating discounts, and better managing risk
To increase savings across source-to-contract, procure-to-pay, travel & expense management, as well as risk and supplier management
Modern technology enables the finance function to take cost-management to a deeper level—without investing in IT infrastructure
You’re likely fast-tracking hybrid cloud to increase agility and reduce cost. But it’s a challenge to define the right mix of private cloud, public cloud, and traditional IT that best drives your enterprise strategy. HPE has the right hybrid cloud expertise, technologies, and partners to get you there faster.
In our latest survey report, we explore the growth challenges facing businesses and HR leaders in a rapidly changing landscape.
We surveyed over 500 HR leaders in leading organizations to explore their views around these challenges, and to find out how they are supporting people and leveraging people data to help them achieve their growth goals.
Read our report to learn more and discover what you can do to become a People Company.
Published By: Zendesk
Published Date: Dec 03, 2018
Customer service metrics help us track how well we perform in our primary customer service mission—achieving and maintaining high customer satisfaction.
To achieve this mission, we need data to understand our operations and the customer experience. Fortunately, lots of data is available these days.
All the metrics for measuring this data are valuable, but which ones do we rely on to effectively measure our success and guarantee that we’re making smart business decisions? Which metrics make the difference when it comes to ensuring customer satisfaction? We’ve created this guide to help your business find those answers.
Published By: Dell EMC
Published Date: Sep 12, 2016
Cloud computing is transforming IT in terms of how services are delivered, how infrastructure is deployed and managed, and how IT organizations structure themselves. For the purposes of this study, Forrester is defining a cloud solution as having three major characteristics: “self-service access, full automation of processes and policies, and metering and tracking of usage.”1 It then becomes a question of whether you manage your cloud(s) yourself, outsource it, or use a hybrid combination of private and public cloud resources.
Curves® and Jenny Craig® operate 7,000 Curves clubs and franchises globally and 400 Jenny Craig locations supported by IT service desks in California, Texas, and Australia. The two organizations combined to form Curves Jenny Craig in November 2013. Outdated systems, known internally as “the black hole,” plagued Jenny Craig with inefficient processes and created a lack of accountability. For example, records could not be categorized or prioritized properly, tracked by date or owner, and they could be intentionally hidden in an ambiguous status. Without visibility, Jenny Craig had no way to quantify the impact of their customer service. Mary Carter, manager of IT service, summed it up, “We had no reporting prior Cherwell Service Management.” Curves was in even worse shape as they logged tickets in an Excel® spreadsheet.
As professionals in a world that is now driven by self-improvement, we’ve become very skilled at setting goals. There is a plethora of mobile apps that exist solely to help us track goals and keep ourselves accountable. Goals are what keep us engaged, looking ahead and striving to be better. That’s the same reason organizations spend hours, weeks, months and years planning and trying to execute them. But what good is all that motivation, strategy and planning if organizations can’t execute those goals properly? Well, none really.
Imagine you manage a warehouse for a small shipping firm. You have a simple job: route packages. But your employer expands to 25 western cities and 50 locations. After further expansion you now need to track packages coming by truck, rail, and plane and route them based on contents and weight to 10,000 different locations worldwide. While keeping traffic in and out tightly secured, making sure each package reaches its destination on time, and without going over budget.