While the Affordable Care Act (ACA) increased the number of Americans with access to health insurance, U.S. employers and employees continue to struggle with rising health care costs and changing workforce demands. Recent Aon research shows that 20% of health care consumers cite high health care costs as the major reason they have either declined health care coverage, stopped taking medications, or avoided care altogether. If the U.S. health care system is to succeed, stakeholders across the health ecosystem must influence change in each market—employer, individual, and government (Medicare, Medicaid, and Tricare).
While each part of the three-legged stool is important, this paper focuses on five strategies Aon believes will strengthen the employer-based system—a system that provides health care coverage to well over half of Americans (61%, or 177 million).
Digital transformation has moved out of the early-adopter phase and into mainstream adoption. According to the ZK Research 2018 IT Priorities Study, 88% of businesses now have digital initiatives underway, up from 84% in 2017. The urgency of IT and business leaders is well warranted, as companies that master being digital will leapfrog the competition and be able to sustain a market-leading position. Those that lag in their digital initiatives will fall farther behind and will struggle to survive.
The key to digital success is having an agile IT foundation that enables businesses to adapt to market transitions faster than the competition. However, there is no single technology called “digital transformation.” Rather, it is powered by the following four key enabling technologies