business communication

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Published By: 8x8 Inc.     Published Date: Nov 10, 2016
Key technology trends and user preference shifts are changing the way businesses communicate and collaborate today. Enterprise solutions must be simpler to deploy, more intuitive to use, and must enable today’s mobile users the ability to collaborate effectively wherever they are. At the same time they must deliver a secure and seamless communications experience. Smart companies must catch on or be left behind.
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8x8 Inc.
Published By: 8x8 Inc.     Published Date: Feb 13, 2017
This free white paper Your PBX Is Killing Your Business: 5 Reasons Why You Should Ditch It for the Cloud explains 5 top reasons why businesses are leaving their PBXs behind and moving up to the cloud. Download the paper and learn: 5 measurable business benefits of moving communications to the cloud How to rapidly scale communications as your business adds new offices and countries Why mobility and BYOD are must-haves for modern business communications How cloud solutions deliver disaster recovery benefits that onsite PBXs simply can’t Extra Bonus: Two free checklists: Evaluating Cloud Communications Providers: 8 Questions to Ask 8 Signs Your Legacy PBX Is Putting Your Business at Risk Get all the facts when you download this free white paper!
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cloud, pbx, communications, cloud solutions, byod
    
8x8 Inc.
Published By: 8x8 Inc.     Published Date: Feb 13, 2017
Enterprise conferencing and collaboration technologies today stand at an exciting crossroads. Solutions that were once considered consumer technologies are moving into the enterprise. Never has this trend been more pronounced than now, as consumerization of IT and mobile device proliferation increasingly break down the walls between business and consumer use. As a result, enterprise solutions must become increasingly simpler to deploy and more intuitive to use. At the same time they must deliver a secure and seamless communications experience. As the worlds of consumer and business communications blend, walking the line between the two has become top of mind for users and IT decision makers alike. Businesses must capitalize on these tectonic shifts in user preferences by deploying agile communications that today’s mobile users need in order to collaborate effectively wherever they are.
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continuous communication, consumer technologies, mobile device proliferation
    
8x8 Inc.
Published By: 8x8 Inc.     Published Date: Feb 13, 2017
The right contact center solution should integrate tightly with your CRM solution and add value to it. Your contact center software should be able to capture all email, chat and standard telephone interactions and link them to the customer records database. Not only does this ensure continuity in all your customer communications, it gives the CRM database more information to use in constructing a better picture of your customers’ behavior. So how do you choose the right contact center for your organization? Following are three examples of forward-thinking businesses that found the right answer with cloud communication technology.
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contact center, crm, telephone interactions, communications
    
8x8 Inc.
Published By: 8x8 Inc.     Published Date: Jun 16, 2017
Some companies opt to deploy UC solutions on-premises, but the cloudbased model is gaining popularity. Cloud-based UC solutions are ideal for businesses that have limited IT staff, a distributed workforce and/or a desire for pay-as-you-go flexibility. By enabling diverse communication media to be carried over a common IP network, UC solutions make it possible to manage a full suite of capabilities from a single point—and use them with common devices. But what’s the best way to maximize UC capabilities for your specific workplace? Spiceworks surveyed IT decision makers to get their insights on identifying and deploying collaboration and communication solutions across their organizations. This white paper explores the survey results, including key concerns, pain points, and roadmaps around driving UC strategies.
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technology solutions, mobile workforce, interface optimization, 8x8, desk phones, internal collaboration, remote employees, cost reduction
    
8x8 Inc.
Published By: 8x8 Inc.     Published Date: Jun 16, 2017
In today’s highly competitive business environment, top companies will be the ones that have developed innovative ways to create stellar communications experiences that keep the end users engaged—employees and customers alike. Video and Web conferencing have become well-established tools to drive rich internal as well as external communications. However, to make an impact, these collaboration tools must be reliable and intuitive to use. Continuous communication offers hassle-free integrated user experiences that fit today’s mobile work styles. Technology advancements and changing perceptions are opening up innovative opportunities, which offer businesses new avenues to create a competitive edge. Smart companies must catch on or get left behind.
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market shaping trends, consumerization, user-driven it, web conferencing, solution spotlight, 8x8 virtual office meetings, use cases, customer examples
    
8x8 Inc.
Published By: 8x8 Inc.     Published Date: Jun 22, 2017
Continuous communication offers an experience that fits today’s mobile work styles– for employees and customers. Is your business connection friendly?
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communication, customer experience, mobility, frost & sullivan
    
8x8 Inc.
Published By: 8x8 Inc.     Published Date: Aug 09, 2017
Progressive companies of all sizes today are taking advantage of new, web-based technologies to reduce IT complexity and increase their competitiveness. Mobile apps and devices that provide anywhere, anytime connectivity and cloud infrastructure that enables seamless, scalable growth give them the speed and flexibility to grow quickly and expand into new markets. In this whitepaper you will find three examples of forward-thinking franchise owners and entrepreneurs that are growing their businesses and positioning themselves for the future with unified communications solutions. These franchises are: McDonald's RE/MAX Fix Auto Download now to learn more!
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franchise, mcdonald's, mobile app, positioning, communication solutions, 8x8
    
8x8 Inc.
Published By: 8x8, Inc.     Published Date: Jan 22, 2013
Traditional phone systems present two main problems for businesses: limited features and high costs. As a result, small businesses are migrating to Internet phone systems that deliver advanced communication over broadband connections.
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internet phone service, small business, traditional phone service, 8x8, voip, pbx phone
    
8x8, Inc.
Published By: Aberdeen Group     Published Date: Jul 11, 2011
This document outlines key concerns that exist for both IT and line-of-business videoconferencing stakeholders and is intended to allow both of these constituencies to better understand the holistic challenges and value propositions of videoconferencing.
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aberdeen group, business enterprise videoconferencing, compliance, virtualizing video application, unified communications, video solutions, roi, value proposition, video-enabled, video-aided
    
Aberdeen Group
Published By: Aberdeen Group     Published Date: Oct 19, 2011
A true 360 degree view of the customer is a win-win situation for all parties involved: buyers benefit from better service and efficiency, and sellers derive improved loyalty and, inevitably, more repeat business from established customers. This report will explore how Best-in-Class companies take a holistic approach to providing a complete, accurate and integrated view of customers to improve satisfaction and retention without losing sight of customer profitability. As a result of these strategies, companies with more accurate and timely information about their prospect or customer can more efficiently respond to communications, ensure customer satisfaction with better service, and drive toward a larger lifetime value of each account, customer or client.
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aberdeen, technology, customer, up-sell, best in class companies, communications, customer satisfaction
    
Aberdeen Group
Published By: Aberdeen Group     Published Date: Jul 11, 2011
This document outlines key concerns that exist for both IT and line-of-business videoconferencing stakeholders and is intended to allow both of these constituencies to better understand the holistic challenges and value propositions of videoconferencing.
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aberdeen group, business enterprise videoconferencing, compliance, virtualizing video application, unified communications, video solutions, roi, value proposition, video-enabled, video-aided, technology
    
Aberdeen Group
Published By: Actiance, Inc.     Published Date: Jan 15, 2015
Government and public sector agencies are just beginning to realize how social networks can improve business results. With access to real-time communication, collaboration, and social networking platforms, agencies can improve internal process efficiencies that help them provide better services to their constituents. But first, these agencies have to consider regulatory requirements like the Freedom of Information Act (FOIA) which require compliant use of these networks and the content people create on them. Read this paper to gain an understanding of: What the regulatory landscape of the public sector looks like What concerns you should be aware of from a legal perspective
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electronic communications, public sector, social networking platforms, compliance, real-time communication
    
Actiance, Inc.
Published By: Adobe     Published Date: Nov 04, 2014
In this Gigaom Research Webinar, we will examine the schism between the automated enterprise and the manual operations that support it, assess the tools and processes available to bring the back office up to speed, and present a roadmap to bring business agility and consistency to your operations. We will discuss real-world examples and draw lessons that businesses of all sizes can use.
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adobe, communications, business automation, business communications, operations, human resources, office compliance
    
Adobe
Published By: Airfoil PR     Published Date: Apr 21, 2010
In our latest Point of View, "The Dirtiest Word In Business," Airfoil has assembled a collective set of best practices to help technology marketers meet the communications challenges of a new digital decade.
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airfoil, innovation, pov, public relations, integration, communications
    
Airfoil PR
Published By: ALE     Published Date: Dec 05, 2018
A hospital’s network is the foundation for the critical applications that run on it, where most of those applications are related to the hospitals core businesses. The return on the investments made in EMR (electronic medical records), PACS (picture archiving and communication system), clinical imaging systems and workstations on wheels, can only be truly realized if those assets are always available to the people in need in a reliable, secure and highly optimized way, at a fixed location, or while mobile. Find out how to simplify network management and enhance application and service visibility with Smart Analytics and PALM by downloading this whitepaper today.
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ALE
Published By: Alt-N Technologies     Published Date: Sep 26, 2008
Email has become today's most mission-critical communication channel. Each and every day, 800 million business users worldwide use email during the course of their work day and about 80 percent of a company's intellectual property passes though its email server. Email is a vital component of both internal communication between employees and external communication with customers and business partners. It has become such an integral part of normal day-to-day business operations that most companies simply cannot function without it: when email stops, your ability to conduct business also stops.
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alt-n technologies, email, exchange server, mdaemon, smtp, pop, imap, syncml, pocket pc, sender policy framework (spf), sender id
    
Alt-N Technologies
Published By: Arkadin     Published Date: Sep 11, 2013
Unified Communications (UC) is a set of communications and collaboration products that provide end users with a single interface and experience across multiple device and media types. UC allows employees to collaborate more efficiently while lowering the overall cost of communications. This whitepaper reveals market trends, how to evaluate one solution vs. another, and the range of deployment options all critical to selecting the right UC solution for your organization
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unified communication, unified collaboration, enterprise unified communication, deploying uc, byod, arkadin, microsoft lync, collaboration solutions, conferencing solution, collaboration services, conferencing services, unified communication as a service, efficiency with uc, productivity with uc, uc business value
    
Arkadin
Published By: AT&T     Published Date: Jun 25, 2008
Most companies have plans in place to ensure employee-to-employee communications following a business disruption event (BDE). But many companies haven’t addressed how communications will be maintained with partners (suppliers, vendors, channel partners, etc.) and customers.
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disaster recovery, high availability, disruption, downtime, disaster, business continuity, communications, att, at&t
    
AT&T
Published By: AT&T     Published Date: Nov 07, 2011
See how others are using communications enabled business processes (CEBP) to drive their business into the fast lane.
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unified communication, cebp, communication, collaboration, collaboration capabilities, critical business processes, applications, efficiency, at&t, att, at+t, advantages, analysts, business processes
    
AT&T
Published By: AT&T     Published Date: Nov 07, 2011
See how others are using communications enabled business processes (CEBP) to drive their business into the fast lane.
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communication, benefits, at&t, att, at+t
    
AT&T
Published By: Atlantic Broadband Business     Published Date: Apr 30, 2018
Innovative technology continues to transform how business is done for small and large businesses alike. With technology and communication trends moving faster than ever before, it’s important to take advantage of these trends to keep the way we communicate with our employees, clients and coworkers current and seamless. Having an efficient communication system not only enables employees to be productive, but it ultimately leads to improving businesses’ bottom lines.
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business, voice, solutions, organization, employees
    
Atlantic Broadband Business
Published By: Avaya     Published Date: Dec 18, 2013
It is a business maxim that the more a company knows about its customers and what they want, the better its chances of providing them a positive, fulfilling experience. With today’s ubiquitous, convenient communications methods, particularly the use of mobile devices and networks, opportunities for rich customer interactions are flourishing. Whether their interest is pricing, store locations or product support, people increasingly expect information to be available wherever, whenever and however they want it.
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avaya, cem, customer experience management, contact center, mobile, mobile devices, customer interactions
    
Avaya
Published By: Avaya     Published Date: Jan 15, 2014
Avaya Aura Communication Manager is a vital component of an industry best-in-class redundant server solution that can support the available uptime today’s businesses demand. Do you demand more in your server solution?
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avaya, communication manager, server solution, business demand, high availability, avaya aura, virtualized environments, high level performance, linux software, remote core servers, linux-based software, duplicate servers, survivable core, communication
    
Avaya
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