effective management process

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Published By: Avaya     Published Date: Jan 15, 2014
Be guided on what the best practices are, offering strategies, actionable tactics, and examples of enterprises on the cutting edge so your organization won't have an overabundance of options when working with partners and customers.
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avaya, collaboration, effective enterprise, effective collaboration, new culture, broadcasting center, organizational roles, customer experience
    
Avaya
Published By: Business Software     Published Date: May 28, 2013
What is Financial Management Software? Financial management software solutions allow organizations to more effectively and accurately control and manage financial operations throughout the entire business – including across multiple companies, subsidiaries, divisions, countries, and sites. With powerful features and functionality, financial management systems dramatically streamline and enhance the way vital financial data is collected, processed, stored, accessed, and presented to users within, and beyond, the enterprise.
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business software, divisions, financial management, finance
    
Business Software
Published By: CA SM     Published Date: Jun 02, 2008
Telecom assets are a special class of IT assets that require an accurate inventory for effective financial management. Enterprises should consider the benefits of establishing a "single version of the truth" that comes from linking management of IT and telecom assets with their other systems and processes. An accurate inventory is critical for effective financial management. Managers need accurate information that supports their business decisions.
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ca sm, ca service management, service management, telecom, business management, asset management, business integration, convergence
    
CA SM
Published By: Canon Business Process Services     Published Date: Aug 27, 2013
Discover how your business can institute an effective management strategy to reduce costs, increase productivity and manage document related risks by outsourcing your document process management function.
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records management, records management compliance, records retention, records retention schedule, electronic documents, electronic records management, document imaging, document and print management
    
Canon Business Process Services
Published By: CheckMarx     Published Date: Apr 03, 2019
In the early years of software development, you would often design it, build it, and only then think about how to secure it. This was arguably fine in the days of monolithic applications and closed networks, when good perimeter-based protection and effective identity and access management would get you a long way towards minimising the risk. In today’s highly connected, API-driven application environments, however, any given software component or service can be invoked and potentially abused in so many different ways. Add to this the increasing pace of change through iterative ‘DevOps-style’ delivery and ever-faster release cycles, and many understandably assert that security management and assurance nowadays needs to be an ongoing and embedded part of the development and delivery process.
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CheckMarx
Published By: DigiCert     Published Date: Jun 19, 2018
Your organization’s websites are some of its most valuable assets. But they are vulnerable to security issues and criminal attacks. Fortunately, many of these problems are preventable with effective, integrated website security management. For ecommerce sites, you can calculate the cost of downtime in terms of lost revenue. You can add to this the considerable cost of remediation, and beyond this, the damage to customer confidence and trust that may be intangible but will be significant. Even when there are no security issues, inefficient processes result in deployment of additional resource that drives up cost. This article explains why in comparison to the above costs, investing in security management, particularly across SSL/TLS Certificate management, can be a highly efficient and cost effective measure to take.
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DigiCert
Published By: Eaton Corp.     Published Date: Jun 01, 2009
If IT and Facilities could work collaboratively, organizations can operate more efficiently and effectively while still meeting their business objectives.  That's why Eaton® is partnering with organizations that develop IT management systems to create an integrated approach to energy management.  This white paper describes how a joint monitoring and management solution links IT assets, the data center infrastructure and Facilities assets into a holistic perspective aligned with business processes.
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white paper, facilities, collaborate, single pane, joint monitoring, management solution, it assets, data center. solutions
    
Eaton Corp.
Published By: Elementool Inc.     Published Date: Jan 28, 2008
Accurate communication is the key to the success of the bug tracking process. This communication takes the form of timely information flow between customers, QA and Development. Reducing the time spent on tasks that communicate bug information saves money.
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bug tracking, project management, software development, effective management process, defect tracking, software testing, elementool
    
Elementool Inc.
Published By: Elementool Inc.     Published Date: Jan 28, 2008
Here’s a test: Can you list all the issues your software team is working on now? Can you sort them by severity, priority, features affected, and other criteria such as whether the issue is a bug, customer request, or product enhancement? Can you show the histories of all related comments and actions? Can you distribute this information easily to concerned individuals — showing only the information relevant to them?
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bug tracking, project management, software development, effective management process, defect tracking, software testing, quality assurance, quality control
    
Elementool Inc.
Published By: Elementool Inc.     Published Date: Jan 28, 2008
Elementool, a leading provider of web-based project management tools for developers, including bug, defect, time-tracking and help desk tools, has announced the release of a bug tracking add-in tool for developers using the Visual Studio.NET 2005 platform. It is available free to Elementool’s community of project management solution subscribers.
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bug tracking, project management, software development, effective management process, defect tracking, dot net, .net, software testing
    
Elementool Inc.
Published By: Elementool Inc.     Published Date: Jan 28, 2008
Being the new person on a bug tracking team can be very intimidating. The other team members are likely very set in the process and know exactly what they are doing. They are used to working as a team and they understand what is expected of them. Being new, though, does not mean that a person can not fit in on the bug tracking team. All a person needs to do is learn a few beginner tips to using bug tracking software.
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bug tracking, project management, software development, effective management process, defect tracking, software testing, quality assurance, quality control
    
Elementool Inc.
Published By: Esker     Published Date: Jul 17, 2018
What's in the white paper? Great customer service hinges on efficient order fulfillment — especially the initial processing of a customer’s order. With thousands of sales orders coming into most large organizations monthly, this mission-critical process can demand a significant portion of customer service representatives’ (CSRs') time and attention in the quest for near-perfect input accuracy and order fulfillment. But such intensive personnel support isn’t necessary for effective order processing. Great customer service doesn’t have to be cumbersome. Sales order automation can transform customer service and operations which provide quantifiable benefits to the organization. Automation provides an opportunity to improve order management by: • Reducing error rates and decreasing costs per order • Improving process transparency from receipt to archival • Reducing reshipping and inventory problems
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Esker
Published By: Esker     Published Date: Jan 08, 2019
Order management inefficiencies can cause a lot of headaches for today’s supply chain leaders — particularly those focused on customer fulfillment. This guidebook explores why digital optimization is an effective strategy for navigating these challenges, and examines the benefits that an AI-driven automated order management solution can bring, including: • Increased order processing speed & accuracy • Enhanced visibility, mobility & collaboration • Improved customer satisfaction & future business opportunities
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Esker
Published By: Expert System     Published Date: Jul 18, 2019
Robotic Process Automation (RPA) is helping companies reduce costs and improve on quality and productivity by automating some of their most time consuming, rule-based and replicable business processes. RPA is especially effective in the banking and insurance sector where it brings speed and efficiency to customer service and compliance. Based on artificial intelligence algorithms, Expert System’s Cogito cognitive technology enables an automatic, human-like understanding of the content of text documents. Applied to RPA, Cogito adds greater business value and ROI for both repetitive and complex information-intensive processes. Using Cogito, companies can expect up to 53% savings on activities such as FTEs and warranty management, and cost reductions of 30 to 60% for email management and quote processing, etc.
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Expert System
Published By: Expert System     Published Date: Jul 26, 2019
As companies increasingly recognize the business implications and actionable benefits of AI, the question becomes: How will you use AI for your business? Thanks to the Cogito platform based on AI algorithms, organizations can effectively support and improve unstructured information management and text analytics in order to: Leverage all information, combining internal knowledge with other information sources to extract relevant data Provide effective and real-time insight on strategic initiatives, partners and any third parties Mitigate and even completely avoid risks for operations, reputation, etc. through information analysis and monitoring Know what competitors are doing and intercept market trends Implement automation for the broader, more complex set of processes that involve data Free up teams to focus on more creative or critical activities inside the organization See the entire business through a different perspective
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Expert System
Published By: Gameffective     Published Date: Feb 26, 2019
Comdata Group is one of the world's largest business process outsourcing (BPO) providers. It operates hundreds of call-centers around the globe, with tens of thousands of employees offering, a variety of services, including sales and customer service. In a competitive BPO market, Comdata was looking for ways to increase the productivity and efficiency of its agents. It looked for a unified solution that would successfully engage employees, drive higher accountability and better focus them on their performance. Using Gameffective's platform, Comdata deployed gamified, real-time performance management. This process provides employees with the ability and motivation to self-track their performance against goals and benchmarks, and offers just-in-time coaching based on their needs. The results were impressive: 12% increase in sales per hour, and significant reductions in both new-hire learning curves and in ongoing training time. Read the case study to learn how Comdata: Increased emp
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Gameffective
Published By: Genesys     Published Date: Oct 16, 2013
Presumably, service-oriented businesses already have customer relationship management (CRM) and business process management (BPM) systems in place that create workflows and processes. However, traditional systems aren't enough - they often result in blind spots in the completion of work processes. To meet the increasing demands of customers in today's fast-paced marketplace, you need a way to manage these efficiency gaps - to effectively assign work and monitor completion. In other words, you need workload management. Download this resource to get a more in-depth look at the shortcomings of traditional customer service processes, and learn how enterprise workload management can help you overcome these issues as well as: • Create a holistic view • Increase flexibility • Reduce cost • And more
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contact center, customer service, customer relationship management, technology, business process management, bpm, crm
    
Genesys
Published By: Host Analytics     Published Date: Jun 05, 2017
Best-in-class firms have realized that budgeting, planning and reporting can't ALL be done with Excel. And running a successful business starts with effective planning and performance management, and the data you generate during these critical processes is among the most important and sensitive in your organization. A miscalculation, oversight, or a security breach could be financially devastating. By recognizing the 5 signs of Excel abuse, and making the necessary changes, best-in-class organizations can: -streamline planning and performance management -keep sensitive data secure -significantly reduce the potential for human error
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Host Analytics
Published By: IBM     Published Date: Aug 21, 2008
Reliability Centered Maintenance (RCM) is an advanced maintenance strategy for increasing asset availability by minimizing downtime caused by failures, reducing an asset’s total cost of ownership and increasing overall equipment effectiveness (OEE).This white paper describes the Reliability Centered Maintenance (RCM) process, breaking it down into seven steps including supporting information on how IBM Maximo® Asset Management supports each step of the process.
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rcm, reliability centered maintenance, asset-intensive, maximo asset management, it management, infrastructure, network management, ibm mi
    
IBM
Published By: IBM     Published Date: Feb 18, 2009
This white paper explains how the seven basic principles for managing enterprise application data can help your organization: Establish effective policies for full-lifecycle enterprise data management to control data growth and lower storage costs; Meet service level goals to achieve the timely completion of key business processes for mission-critical applications; Support data retention compliance initiatives and mitigate risk for audits and e-discovery requests; Implement scalable archiving strategies that easily adapt to your ongoing business requirements.
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ibm integrated data management, siebel crm, archiving project, service level goals, data retention compliance, archiving strategies, ibm optim data growth solution, rapid data growth
    
IBM
Published By: IBM     Published Date: Feb 18, 2009
This white paper explains how the seven basic principles for managing enterprise application data can help your organization: Establish effective policies for full-lifecycle enterprise data management to control data growth and lower storage costs; Meet service level goals to achieve the timely completion of key business processes for mission-critical applications; Support data retention compliance initiatives and mitigate risk for audits and e-discovery requests; Implement scalable archiving strategies that easily adapt to your ongoing business requirements.
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ibm integrated data management, oracle e-business suite, business-critical erp applications, archiving project, service level goals, data retention compliance, archiving strategies, ibm optim data growth solution
    
IBM
Published By: IBM     Published Date: Feb 18, 2009
This white paper explains how the seven basic principles for managing enterprise application data can help your organization: Establish effective policies for full-lifecycle enterprise data management to control data growth and lower storage costs; Meet service level goals to achieve the timely completion of key business processes for mission-critical applications; Support data retention compliance initiatives and mitigate risk for audits and e-discovery requests; Implement scalable archiving strategies that easily adapt to your ongoing business requirements.
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ibm integrated data management, jd edwards, business-critical erp applications, archiving project, service level goals, data retention compliance, archiving strategies, ibm optim data growth solution
    
IBM
Published By: IBM     Published Date: Oct 24, 2013
This analyst report provides guidelines for how to plan an effective Enterprise Asset Management strategy, including maturity levels, processes, and technologies in context of IT Asset Management advances.
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enterprise asset management, maturity levels, processes, it asset management, asset management, service, inventory, procurement
    
IBM
Published By: IBM     Published Date: Mar 20, 2014
This analyst report provides guidelines for how to plan an effective Enterprise Asset Management strategy, including maturity levels, processes, and technologies in context of IT Asset Management advances. The paper was developed by Enterprise Management Associates - an IT Analyst firm.
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ibm, enterprise assets, it assets, data management, it management, enterprise asset management, ema, it organization
    
IBM
Published By: Information Shield     Published Date: Jan 13, 2009
Information security policy development should not be a one-time event. In order to effectively reduce risk and maintain a proper governance structure, organizations must periodically update written security policies as part of an ongoing management process.
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information shield, legal exposure, iso/iec, security policies, security framework, hipaa, sarbanes-oxley act, iso 17799
    
Information Shield
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