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Published By: ForeSee Results     Published Date: Feb 07, 2007
Within the e-retail, online auction, e-travel and online brokerage industries, clear leaders are beginning to emerge as certain companies do a better job than others of satisfying their customers. Find out how well e-commerce companies fared in customer satisfaction in this annual report.
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loyalty and retention, e-commerce software, e-commerce, amazon, online travel, online brokerage, foresee, foresee results
    
ForeSee Results
Published By: ForeSee Results     Published Date: Jul 20, 2007
Online retailers are always on the lookout for ways to improve the online shopping experience and stay ahead of the competition. Adding consumer product reviews is one such way. As part of the analysis of the Spring 2007 edition of the Top 100 Online Retail Satisfaction Index, we delved into the data specific to consumer product reviews to answer pertinent questions.
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customer reviews, reviews, purchase decision, referral, recommendation, customer satisfaction, online retail, e-commerce, ecommerce, ebusiness, e-business, foresee, foresee results
    
ForeSee Results
Published By: ForeSee Results     Published Date: Jul 20, 2007
Online retailers are always on the lookout for ways to improve the online shopping experience and stay ahead of the competition. Adding consumer product reviews is one such way. As part of the analysis of the Spring 2007 edition of the Top 100 Online Retail Satisfaction Index, we delved into the data specific to consumer product reviews to answer pertinent questions.
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customer reviews, reviews, purchase decision, referral, recommendation, customer satisfaction, online retail, e-commerce, ecommerce, ebusiness, e-business, foresee, foresee results
    
ForeSee Results
Published By: Forrester     Published Date: May 10, 2012
More people own smartphones than ever before and they're using them more often too. This makes a mobile marketing strategy crucial for any interactive marketer. Yet today we find that although mobile budgets are beginning to increase, the majority of interactive marketers are just starting to experiment, and many still treat mobile phones as mini-PCs. This report explains how marketers at each phase of mobile marketing evolution should craft successful mobile campaigns by hewing to three key principles: immediacy, simplicity, and context.
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emerging methods, brand tactics, mobile channel for consumers, ecommerce, consumer mobile activities, mobile marketing, media mix, emerging media, consumer mobile devices, mobile advertising
    
Forrester
Published By: Freshdesk     Published Date: Aug 15, 2016
When 76% of consumers say they view customer service as the true test of how much a company values them, you have to make sure that your strategy, and tool, are top notch. Here's a collection of best practices, drawn from our conversations with customers, to help you improve your agents' productivity and win customer love. In this whitepaper, we detail how you can - Provide your agents with complete context by pulling data from your third party systems into your helpdesk - Reduce ticket volume and help customers help themselves by setting up a knowledge base - Automatically assign tickets to the right team with ease thus reducing your agent's workload and many more!
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Freshdesk
Published By: Fusion-io, Inc.     Published Date: May 27, 2014
Fusion---iodelivers the world's data faster. From e---commerce retailers to the world’s social media leaders and Fortune Global 500 companies, companies are improving the performance and efficiency of their data centers with Fusion---io technology. ioControl Hybrid Storage from Fusion---io is ideal for customers seeking to virtualize mission---critical workloads, deliver high performance VDI, and control efficient application acceleration across shared storage environments.
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fusion-io, infrastructure, hybrid storage, i/o gap, flash storage, hybrid storage, hybrid san, hybrid flash array, hybrid storage solution, storage area network, storage area network vendors, iscsi storage, qos, storage qos, automated tiering
    
Fusion-io, Inc.
Published By: G/O Digital     Published Date: Nov 13, 2014
For the majority of small businesses around the country, the world of marketing looks very different from big brands and retailers. With limited budgets, resources and staff to execute their marketing visions, it can oftentimes be daunting and confusing for local/ small businesses to tackle their social media marketing, let alone convert engagement with their content on social media sites like Facebook and Twitter into local store sales. Download this research report to learn how Facebook advertising converts digital ‘hunters’ into in-store buyers.
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digital marketing, online marketing, internet marketing, search marketing, seo, ppc, search engine optimization, social media, email marketing, web development, web design
    
G/O Digital
Published By: Gate2Shop     Published Date: Jan 28, 2011
Due to the constantly changing global online payment landscape, online businesses of all sizes need payment solutions that can be easily adapted to their needs. E-commerce providers must take a step ahead and continue to add more innovative features to the continuously growing portfolio of e-commerce solutions. Are you making it easy for your customer to purchase?
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gate2shop, ecommerce service provider, online payment, e-commerce solution, compliance, pci, data security standard of visa
    
Gate2Shop
Published By: Genpact     Published Date: Jul 30, 2012
Perhaps never in the history of commerce have businesses been required to adapt so fast to changing conditions as those driven by the introduction of the internet. Of the world's six billion inhabitants, over 1.9 billion use the internet.
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customer experience management, customer retention, customer relationship management, crm tools, roi
    
Genpact
Published By: GeoTrust     Published Date: Aug 09, 2013
Do you know if you or your customers are being sent phishing emails? Others may be trying to acquire information and by taking the first step to reading this white paper may just help stop any kind of phishing.
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nethawk, geotrust, web security, web threats, ssl, secure sockets layer, technology, solution, phishing, website protection, phishing scams, sensitive information, extended validation, validation, ssl technology, spam, scam, ev ssl, safety threats, ecommerce
    
GeoTrust
Published By: GeoTrust     Published Date: Aug 09, 2013
What is it about e-commerce that causes online businesses to fail?Take a look at this E-commerce 101 Guide to help with avoid pitfalls and be successful when selling on the web.
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nethawk, geotrust, ecommerce, web security, ssl, online selling, technology, solution, encryption, website owner, ssl certificate, validation, encryption, authentication, security indicators, extended validation, social networking, branching business
    
GeoTrust
Published By: GeoTrust     Published Date: Aug 09, 2013
As use of the Internet has grown, the Web has also become more popular with scammers, identity thieves, and other cybercriminals. Given the number of people who experience or have heard about phishing and other Web-based scams, many Internet users don't feel comfortable sharing their personal details online. Fortunately, there is secure sockets layer (SSL) technology, a standard solution for protecting sensitive information online. But there's more to SSL than just basic safety. Read this guide to learn about what SSL does, how it works, and how it can help build credibility online.
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nethawk, geotrust, web security, web threats, ssl, secure sockets layer, technology, solution, website protection, sensitive information, extended validation, validation, ssl technology, ev ssl, safety threats, ecommerce, online threats, online security, certificates, network connection
    
GeoTrust
Published By: GeoTrust     Published Date: Jan 17, 2014
Analytics can be a powerful tool, so now is a great time to learn more about web metrics. Use this guide to understand the basics of what web analytics are and why they’re important, what metrics you should track, and how you can use this information to optimize your site and encourage customers to visit often and buy more
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web analytics, tracking, e-commerce, optimization, web site, geotrust true, geotrust, ssl certificates, bit encryption, web security, ssl security, ssl provider, certificate authority, bit encryption
    
GeoTrust
Published By: GeoTrust     Published Date: Jan 17, 2014
In this guide, you'll learn about what goes into creating your own do-it-yourself (DIY) e-commerce web site, from picking the right tools and services you’ll need to create your web pages, to selecting the best hosting provider and payment solution to fit your business, to figuring out the best security for your site.
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e-commerce, shopping cart, hosting provider, payment processor, geotrust true, geotrust, ssl certificates, bit encryption, web security, ssl security, ssl provider, certificate authority, bit encryption
    
GeoTrust
Published By: GeoTrust     Published Date: Oct 06, 2014
As the backbone of web security, secure sockets layer (SSL) technology is a must for securing sensitive data passing over the Internet — whether that's e-commerce traffic, remote access to internal servers, or other secure communications. Usually, one SSL certificate secures just one domain name or URL; however, some common situations are better handled with a type of certificate that allows multiple domains to be secured with just one certificate. Read this guide to learn about typical situations where multiple domain certificates are the ideal solution, how multiple domain certificates work, and how to select the right multi-domain certificate for your needs.
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ssl, domains, sensitive data, e-commerce traffic, internal servers, secure communications, multiple domains
    
GeoTrust
Published By: GeoTrust     Published Date: Oct 06, 2014
Analytics can be a powerful tool, so now is a great time to learn more about web metrics. Use this guide to understand the basics of what web analytics are and why they’re important, what metrics you should track, and how you can use this information to optimize your site and encourage customers to visit often and buy more.
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web analytics, e-commerce, tract activity, web site optimization, metrics, encourage customers
    
GeoTrust
Published By: GeoTrust     Published Date: Oct 06, 2014
In this guide, you'll learn about what goes into creating your own do-it-yourself (DIY) e-commerce web site, from picking the right tools and services you’ll need to create your web pages, to selecting the best hosting provider and payment solution to fit your business, to figuring out the best security for your site.
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e-commerce, diy, tools and services, hosting provider, payment solution, best security
    
GeoTrust
Published By: GeoTrust     Published Date: Oct 06, 2014
For many business owners, launching an online shopping site makes perfect sense. However, there are some important things you should know before diving into the e-commerce marketplace. The online economy is ripe with opportunity, but it's also rife with pitfalls that can trip up even the savviest business person. This guide reviews the basics of setting up, securing, and promoting your e-commerce site. With a little knowledge, you'll be well on your way to success in the online economy.
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e-commerce, online shopping, marketplace, setup, security, promotion, online economy
    
GeoTrust
Published By: Gigya     Published Date: Jun 08, 2015
The rise of eCommerce, social networks, mobile and connected devices has surfaced SAML as a key solution to develop a customer identity access management (cIAM) strategy to keep up with the flood of cross-channel consumer data.
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ecommerce, social networks, mobile devices, customer identity access management, cross-channel consumer data
    
Gigya
Published By: Gladson     Published Date: Aug 25, 2010
Informational Retailing - transformation of shoppers taking control of the way that they research, select and buy products by using a diverse array of sources to gather product information when and where they want it.
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consumer packaged goods, category management, cpg manufacturers, product databases, informational retailing, e-commerce, online shopping, interactive, mobile applications, social media
    
Gladson
Published By: Gleanster Research     Published Date: Oct 10, 2012
This 7 page research study from Gleanster Research explores how Top Performing enterprise retail organizations create unique and compelling customer experiences online, with integration between web content management and ecommerce platforms.
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Gleanster Research
Published By: Gleanster Research     Published Date: Aug 30, 2013
Learn how content management and WebSphere Commerce integration puts the power of real-time website updates in the hand of marketers and removes dependence on IT for small changes.
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Gleanster Research
Published By: Gleanster Research     Published Date: Aug 30, 2013
Supercharge your online shop! By combining the First Spirit CMS and IBM WebSphere Commerce you get the freedom and flexibility you need to establish a meaningful and personalized consumer experience across almost any touch-point. That means more flexibility and more revenue.
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Gleanster Research
Published By: Gleanster Research     Published Date: Aug 30, 2013
WebSphere Commerce and content management integration allows retail marketers to quickly make changes in the ecommerce platform directly from within the content management system. No coding. No dependence on IT. Find out how with e-Spirit.
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Gleanster Research
Published By: Globalscape     Published Date: Jun 27, 2014
The PCI Security Standards Council issued version 3 of their PCI DSS guidelines for processing electronic payments. Our whitepaper details the newest additions to the guidelines as well as tools and resources to help organizations comply with the standards.
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globalscape, file transfer, security, compliance, payment information, electronic payments, ecommerce, security, information management, electronic processing
    
Globalscape
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