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Published By: Cisco     Published Date: Sep 08, 2016
This white paper tells the story about how Massachusetts used Cisco UCS to build a low-cost, high-efficiency data center.
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Cisco
Published By: Cisco     Published Date: Nov 30, 2016
Every sales professional has experienced the frustration of the follow-up to a meeting — the unanswered voice messages, wasted emails, or the “not interested” replies. Traditional follow-up techniques often fail because they don’t feel personal enough to the customer. Meanwhile, reaching out to prospects in-person isn’t always practical because on-site meeting invites may be costly or inefficient.
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Cisco
Published By: Cisco     Published Date: Dec 21, 2016
Businesses must become agile and provide differentiated service as customer demands and expectations change. Moving beyond simple phone transactions, customers are taking matters into their own hands and turning to their peers, the web and social media to find answers. Contact centers play a major role in determining the customer’s perception of a company. Often seen as brand ambassadors, agents are the main interaction point for customers. It is therefore critical that they deliver personalized communications in the channels that customers prefer. Businesses should use cloud technology to add multichannel tools and support growing demand for chat, social, SMS and video. Cloud solutions allow contact centers to gain access to new technology capabilities and channels on demand with the ability to scale up quickly. They offer the best technology innovation as well as the ability to scale agents up and down as business needs change. This whitepaper provides background on cloud contact cen
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Cisco
Published By: Cisco     Published Date: Dec 21, 2016
Today's datacenter networks must better adapt to and accommodate business-critical application workloads. Datacenters will have to increasingly adapt to virtualized workloads and to the ongoing enterprise transition to private and hybrid clouds. Pressure will mount on datacenters not only to provide increased bandwidth for 3rd Platform applications such as cloud and data analytics but also to deliver the agility and dynamism necessary to accommodate shifting traffic patterns (with more east-west traffic associated with server-to-server flows, as opposed to the traditional north-south traffic associated with client/server computing). Private cloud and legacy applications will also drive daunting bandwidth and connectivity requirements. This Technology Spotlight examines the increasing bandwidth requirements in enterprise datacenters, driven by both new and old application workloads, cloud and noncloud in nature. It also looks at how Cisco is meeting the bandwidth challenge posed by 3rd
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Cisco
Published By: Cisco     Published Date: Sep 20, 2017
Positioneringstjänster för inomhusbruk har funnits tillgängliga under många år, men det är först på senare tid som affärsnyttan i dessa system har blivit uppenbar. Peter Jerhamre berättar mer om dessa tjänster och den bakomliggande tekniken som nyttjar Cisco trådlösa wifi nät och BLE.
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bakomiliggande, dessa system, manga, funnits, tillgangliga
    
Cisco
Published By: Cisco     Published Date: Feb 16, 2016
Since the 1990s, email has evolved from a tool used primarily by technical and research professionals to become the backbone of corporate communications. Each day, more than 100 billion corporate email messages are exchanged.1 Security has naturally become a top priority. But mass spam campaigns are no longer the only security concern.
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cisco, email threat, data, data security, information security
    
Cisco
Published By: Cisco     Published Date: Dec 19, 2016
Criminal groups behind today's cyberattacks have become better organized, introducing reconnaissance activity, custom malware, evasion techniques, and other sophisticated tactics that place a burden on traditional security defenses. The litany of high-profile data breaches is impacting every industry and prompting organizations of all sizes to respond by modernizing their IT security infrastructure. The battlefield continues to be at the endpoint, where attackers typically strike to gain initial access to the corporate network. Most organizations have been waging this battle using traditional antivirus at the endpoint, a solution that has received a lot of improvements over its more than 25 years of existence but clearly isn't keeping up with attacker sophistication. Emerging endpoint specialized threat analysis and protection (STAP) products can either replace or complement antivirus by adding behavioral analysis and continuous system and user activity monitoring to identify new and s
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Cisco
Published By: Cisco     Published Date: Sep 21, 2017
Positioneringstjänster för inomhusbruk har funnits tillgängliga under många år, men det är först på senare tid som affärsnyttan i dessa system har blivit uppenbar. Peter Jerhamre berättar mer om dessa tjänster och den bakomliggande tekniken som nyttjar Cisco trådlösa wifi nät och BLE.
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bakomiliggande, dessa system, manga, funnits, tillgangliga
    
Cisco
Published By: Cisco     Published Date: Dec 27, 2017
The market for communications is shifting to one in which multi-modal interactions will become the norm. Voice, video, and messaging Communications and Collaboration will drive the future of this market. As messaging becomes a larger part of the Communications landscape, Mobile Collaboration is poised to take on a larger enterprise role, by way of shifting email to more of a confirmation tool. Moreover, the convergence of content types under UCC will be greatly enhanced by a categorized and dynamic ontology-driven knowledge framework that goes beyond search. Once the framework supports are in place, UCC will accelerate its momentum at an even greater rate than it already is today. This Research Note identifies the new elements of UCC and how enterprises can plan for the shift to multi-modal communications.
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Cisco
Published By: Cisco     Published Date: Sep 27, 2018
The pace of innovation for collaboration and unified communications (UC) technologies has been nothing short of incredible during the past few years. IT teams are now able to deliver consistent, simple and high- quality experiences with voice, video, messaging and chat from any smartphone, tablet, laptop or conference room system. Users can move seamlessly and securely from one device to the next, escalate from one communication mode to another and share content—all while retaining the context of the meeting or discussion.
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Cisco
Published By: Cisco     Published Date: Dec 20, 2018
Edison has followed the development and use of Cisco’s Application Centric Infrastructure (ACI) over the past five years. Cisco ACI delivers an intent-based networking framework to enable agility in the datacenter. It captures higher-level business and user intent in the form of a policy and translates this intent into the network constructs necessary to dynamically provision the network, security, and infrastructure services.
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Cisco
Published By: Cisco     Published Date: Dec 20, 2018
Knowledge workers today have a rich portfolio of team collaboration tools to help them get their jobs done, starting with email and encompassing texting, file sharing, online chat and message boards, social media and video conferencing. Yet collaboration across these tools can be a frustrating experience, due to the complexity of the technology and lack of integration. The good news: the application of emerging technologies and artificial intelligence (AI) enables more people to connect when and how they need to. And that makes for more productive teams.
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Cisco
Published By: Cisco EMEA     Published Date: May 15, 2018
Il Gruppo Marcegaglia conferma una strategia di sicurezza IT basata su soluzioni Cisco che va dagli strumenti di firewall al sistema di Next-Generation Intrusion Prevention System passando per la gestione centralizzata. Il Gruppo Marcegaglia è la realtà industriale leader mondiale nella trasformazione dell’acciaio che opera dall’Italia a livello globale, con una presenza di 43 stabilimenti distribuiti su una superficie complessiva di 6 milioni di metri quadrati. Fanno parte del Gruppo 7.000 dipendenti, 60 unità e 210 rappresentanze commerciali per un fatturato che, nel 2013, è stato di oltre 4 miliardi di euro nel settore dell’acciaio e diversificate. Il tutto grazie alla produzione quotidiana di 5.500 chilometri di manufatti in acciaio inossidabile e al carbonio per oltre 15.000 clienti, per un totale di oltre 5 milioni di tonnellate lavorate ogni anno.
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Cisco EMEA
Published By: Cisco Spark     Published Date: Mar 28, 2017
Watch this live demo of the new Cisco Spark We’d like to share with you the video of a really fun demo we made recently of new Cisco Spark. It’s Cisco’s cool new product that rolls meetings, messaging, and calls into one service. All of this happens in digital workspaces in the Cisco cloud. You can share files with your team there, screen share, and draw. Everything’s saved in this space. When your business is ready, you can add Cisco video conferencing room systems, or desktop video phones. It all works together with your service.
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Cisco Spark
Published By: Cisco Umbrella EMEA     Published Date: Oct 12, 2018
Protect the network, use the network to protect students Your schools use a growing amount of networked information and devices as an essential part of teaching and administration. Research on the Internet, laptops in class, distance learning, and online homework are some of the official technologies that your students use. Unofficially, this list extends to mobile phones (with cameras), digital music and video players, blogs, instant messaging, social networking sites, and networked or online gaming. Behind the scenes are databases with student information, class schedules, attendance records, copies of exams and answers, financial transactions, and even video surveillance. All of these rely on a robust and secure network infrastructure. Cisco Umbrella can provides these, download this whitepaper to find out more!
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Cisco Umbrella EMEA
Published By: Cisco Umbrella EMEA     Published Date: Feb 06, 2019
Organization: Arup Headquarters: London, England Users: 13,500 Objective: Global professional services firm, Arup, moved from Cisco Cloud Web Security (CWS) to Cisco Umbrella. By implementing a secure internet gateway in conjunction with nextgen endpoint security, Arup secured access to the internet wherever users go, reduced its exposure to malware and improved the ability to detect, respond and remediate when necessary. Solution: Cisco Umbrella, Cisco Umbrella Investigate & Cisco AMP for Endpoints Impact: • Substantially reduced administrative time • Accelerated response and remediation process • Increased performance of cloud applications • Reduced time to investigate
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Cisco Umbrella EMEA
Published By: Cisco Umbrella EMEA     Published Date: Aug 08, 2019
"Global professional services firm, Arup, moved from Cisco Cloud Web Security (CWS) to Cisco Umbrella. By implementing a secure internet gateway in conjunction with next-gen endpoint security, Arup secured access to the internet wherever users go, reduced its exposure to malware and improved the ability to detect, respond and remediate when necessary. Impact: -Substantially reduced administrative time -Accelerated response and remediation process -Increased performance of cloud applications -Reduced time to investigate"
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Cisco Umbrella EMEA
Published By: Cision     Published Date: Jul 08, 2016
Today’s consumers are more skeptical when it comes to your brand messaging. They don’t trust what you say just because your brand states it. Customers hear your words and demand, “Where’s the beef?” They require proof. They also need recommendations from people they trust and admire, such as friends and family–but these can also be celebrities or well-known and respected people within their industry. Your consumers look to people who “influence” them when making decisions about what brands to follow and from whom to buy.
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cision, media, public relations, influencer relations, influencers, brands, marketing
    
Cision
Published By: Citrix Systems     Published Date: Oct 08, 2012
The geographical dispersion of the modern workforce is demanding real-time collaboration through unified communication solutions such as Cisco®Unified Communications (including CiscoUnified Communications Manager and Cisco Jabber), Microsoft Lync (formerly Microsoft Office Communicator) and Citrix GoToMeeting with HDFaces. These solutions enhance productivity and effectiveness by allowing employees in different physical locations to communicate through face-to-face conversations over live video conferencing, audio chat and instant messaging.
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citrix, desktop, virtualization, communication
    
Citrix Systems
Published By: ClearSlide, Inc     Published Date: Jan 28, 2015
As the landscape of modern sales evolves based on global trends, sales people are finding themselves stretched to do more, sell on the go, and make quota faster. Today, sales leaders need to increase productivity and reduce friction in the sales process in order to hit their quotas. This white paper orchestrates the five steps necessary to improve your sales pipeline and forecast.
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b2b sales, buyers journey, sales strategies, sales-engagement, engagement strategies, prospecting solutions
    
ClearSlide, Inc
Published By: Clearvale by BroadVision     Published Date: Aug 21, 2009
Government agencies today are focused on collaboration and how they can best share information and make it available to those who need it, while maintaining security. This white paper discusses the necessary elements of a personalized portal and how they are leveraged to enable e-intelligence. Includes case studies of the U.S. Air Force Portal and the U.S. Coast Guard Portal.
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egovernment, e-government, government, usaf, agency, agencies, portal, broadvision
    
Clearvale by BroadVision
Published By: Clickatell     Published Date: May 20, 2008
This white paper addresses the application of SMS messaging to the banking industry, and suggests how financial institutions can leverage multimodal messaging architecture to gain a competitive advantage.
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clickatell, mobile banking, mobile marketing
    
Clickatell
Published By: Clickatell     Published Date: May 20, 2008
In meeting the challenges of an increasingly competitive banking landscape, Standard Bank seeks to differentiate itself by providing the highest levels of service to its customer base. An integral part of achieving this goal has been its partnership with Clickatell to deliver personalized and relevant messaging to bank customers via their mobile phones.  Read this case study to learn more.
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customer centric messaging, clickatell, standard bank
    
Clickatell
Published By: ClickExpress     Published Date: May 01, 2013
The cost of ineffective customer service visits isn't just in money: the greater cost is in customer satisfaction. When a mobile workforce employee doesn't arrive on time, is missing equipment, or doesn't resolve the issue on the first visit, it leads to customer dissatisfaction, lost business, and today, public complaints in the media and social networks. Every single service organization understands the crucial value of great customer service. Every single visit to a customer is critical. In this paper, we reveal the 3 steps to a great visit every time.
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employees, customer, mobile, workforce, organization, service
    
ClickExpress
Published By: Cloud Passage     Published Date: Nov 15, 2012
The tremendous scalability, flexibility, and speed of Infrastructure-as-a-Service (Iaas) make it one of the fastest-growing sectors of the cloud computing markets. Read on to learn more of the new risk considerations and major challenges of cloud.
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cloudpassage, cloud infrastructure, cloud server, cloud elasticity, risk considerations
    
Cloud Passage
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