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Published By: LogMeIn     Published Date: Mar 19, 2015
Companies have long emphasized touchpoints - the many critical moments when customers interact with the organization and its offerings on their way to purchase and after. But the narrow focus on maximizing satisfaction at those moments can create a distorted picture, suggesting that customers are happier with the company than they actually are. It also diverts attention from the bigger - and more important - picture: the customer's end-to-end journey. Download this white paper to learn more about customer experience.
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customer experience, customer satisfaction, purchasing, customer journey
    
LogMeIn
Published By: Polycom     Published Date: Mar 13, 2015
The days are gone when health issues would be treated clinically in isolation from the many other factors that affect the wellbeing of individuals and communities. Today, the rising costs of health care, an aging population and increasingly complex chronic health problems are driving greater focus and attention on population health — the health outcomes of a group of individuals within a population. Indeed, these days more proactive approaches to health care and care delivery are identifying the social determinants of health for various populations such as environmental conditions, economic status, and access to resources and support.
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health problems, social care, readmission, hospital, video solutions, telehealth, improving costs, aging population
    
Polycom
Published By: McAfee     Published Date: Feb 25, 2015
This report aggregates front-line experience to present the key steps organizations can take to harden their infrastructure, improve their responsiveness, and actively disrupt targeted attacks by paying attention IoAs.
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siem, real-time siem, attacks, real-time security, mcafee, attack prevention, targeted attacks, siem solution
    
McAfee
Published By: McAfee     Published Date: Feb 25, 2015
This report summarizes key steps organizations can take to harden their infrastructure, improve their responsiveness, and actively disrupt targeted attacks by paying attention IoAs.
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siem, real-time siem, attacks, real-time security, mcafee, attack prevention, targeted attacks, siem solution
    
McAfee
Published By: McAfee     Published Date: Feb 25, 2015
This report summarizes key steps organizations can take to harden their infrastructure, improve their responsiveness, and actively disrupt targeted attacks by paying attention IoAs
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siem, real-time siem, attacks, real-time security, mcafee, attack prevention, targeted attacks, siem solution
    
McAfee
Published By: McAfee     Published Date: Feb 25, 2015
This report summarizes key steps organizations can take to harden their infrastructure, improve their responsiveness, and actively disrupt targeted attacks by paying attention IoAs
Tags : 
siem, real-time siem, attacks, real-time security, mcafee, attack prevention, targeted attacks, siem solution
    
McAfee
Published By: McAfee     Published Date: Feb 25, 2015
This report summarizes key steps organizations can take to harden their infrastructure, improve their responsiveness, and actively disrupt targeted attacks by paying attention IoAs.
Tags : 
siem, real-time siem, attacks, real-time security, mcafee, attack prevention, targeted attacks, siem solution
    
McAfee
Published By: McAfee     Published Date: Feb 25, 2015
This report summarizes key steps organizations can take to harden their infrastructure, improve their responsiveness, and actively disrupt targeted attacks by paying attention IoAs
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siem, real-time siem, attacks, real-time security, mcafee, attack prevention, targeted attacks, siem solution
    
McAfee
Published By: Oracle     Published Date: Feb 24, 2015
30 seconds or less. The average length of time that consumers spend reading or listening to online marketing communications . Marketers today are now equipped with the strategies and technologies to better capture consumer attention. To do this, they need to orchestrate individualized customer experiences across the digital channels. Read on for a statistical profile of today’s distracted consumer, followed by actionable tips for effectively communicating and converting this new type of consumer.
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oracle, marketing, consumers, attention, message, distractions, communications, conversions
    
Oracle
Published By: Intel Security     Published Date: Feb 23, 2015
This report reveals the key steps organizations can take to harden their infrastructure, improve their responsiveness, and actively disrupt targeted attacks by paying attention IoAs.
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security information, security connected framework, big security data, big data, log management, cyber-attacks, hackers, reference archecture
    
Intel Security
Published By: IBM     Published Date: Feb 18, 2015
TechWell, IBM, uTest, and Keynote partnered on a powerful new survey that explores where today’s testers are spending their time, what obstacles they most often encounter, and where they think their attention should be focused.
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ibm, release cycles, mobile testing
    
IBM
Published By: Oracle Social Cloud     Published Date: Feb 17, 2015
Last year's Super Bowl was disappointing on every level and simply could not live up to the hype. 2015 could not have provided a more opposite result. This was the year of the emotional rollercoaster. NBC is known for their heartfelt sports coverage and has mastered the art of storytelling, all on full display for Sunday's game. The network leveraged all their best tactics with outstanding results. The game was high drama at its best and kept the audience engaged to the very end. Brands had serious competition from the games itself this year, but brought their own flood of emotions with some familiar storylines that garnered significant social conversation volume to very unexpected commercials eliciting strong negative feedback. In this analysis we will examine how brands used social media to continue the conversation, leverage assets and advocates, and even create intentional mistakes to earn attention.
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oracle, brand strategy, super bowl, social media strategy, engagement, continuing the conversation
    
Oracle Social Cloud
Published By: Dell     Published Date: Jan 26, 2015
Forrester presents the relevant endpoint security data from their most recent surveys, with special attention given to those trends affecting SMBs (firms with 20 to 999 employees) and enterprises (firms with 1,000+ employees), along with analysis that explains the data in the context of the overall security landscape. As organizations prepare for the 2015 budget cycle, security and risk (S&R) professionals should use this annual report to help benchmark their organization’s spending patterns against those of their peers — while keeping an eye on current trends affecting endpoint security — in order to strategize their endpoint security adoption decisions. Please download this Forrester Research report, offered compliments of Dell, for more information.
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dell, windows, endpoint security adoption, forrester, smbs, budget cycle, security
    
Dell
Published By: ThreatTrack Security     Published Date: Jan 22, 2015
Exploit Kits: Cybercrime's Growth Industry - Cybercriminals have turned their attention away from exploiting Windows operating systems to pursuing the popular third-party applications installed on nearly every PC around the world. That is why patch management has become a critical layer in your malware defense.
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threattrack, security, threat, track, information, admins, best, practices
    
ThreatTrack Security
Published By: BI WORLDWIDE     Published Date: Dec 22, 2014
As a manufacturer, your uncontrolled distribution channel has a lot of places to focus their attention. So how do you break through the clutter? Reward and recognition programs have long been used to engage channel partners and align their activities with manufacturers’ goals. Applying behavioral economics to your program design will drive extra focus and effort. Learn ten best practices to follow when designing your next channel reward and recognition program.
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customer loyalty, loyalty program, customer engagement, brand loyalty, brand advocacy, channel engagement, channel incentives, channel loyalty
    
BI WORLDWIDE
Published By: Monetate     Published Date: Dec 18, 2014
You have 60 minutes to capture your website visitor’s attention. Within that timeframe, nearly 75% of your customers will visit your site, make a decision on what to buy, and complete the checkout process. If they don’t, chances are, they’ll move on. Regardless of the device a customer uses or the channel from which a customer is referred, nearly 75% of all purchases will be made in that window. And you’ll end up learning whether your customer acquisition and retention costs were worth it. Given the enormity of this statistic, we’re taking an in-depth look at that first hour in this EQ: that happens when, how customers behave, and what you should be doing to convert the most customers possible.
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retention costs, benchmark data, customer acquisition, ecommerce quarterly
    
Monetate
Published By: Tableau Software     Published Date: Dec 12, 2014
Congratulations: you are part of a small but growing group that’s taking advantage of the power of visualization. However, bringing your visualizations from “good” to “great” takes time, patience, attention to detail, and some basic knowledge of visual analysis best practices.
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tableau, visual analysis, visualization, best practices, data management
    
Tableau Software
Published By: Enterprise Mobile     Published Date: Dec 04, 2014
While the consumer benefits of Apple devices are well known, less attention is paid to their role in an enterprise environment. It’s time to start paying attention. Apple offers a number of features built for business and as the first company approved for mobile deployments by the Apple Consultants Network, Enterprise Mobile has unique insight into these features.
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managed mobility services, mobility-as-a service, enterprise mobile, mobility, enterprise mobility, mobile management, device management, mobile deployment
    
Enterprise Mobile
Published By: Cisco     Published Date: Nov 17, 2014
Modern data centers have and continue to undergo transformation. Driven by familiar trends, green IT, endpoint growth, externalization, and increased resource requirements, modern data centers support more services, users, and data than ever before. The potential of new risks to the modern data center demands renewed attention to data center security. Data center architects must build in proper security controls, and policies and processes to address and mitigate these new risks.
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endpoint proliferation, ids, ips, externalization, cisco
    
Cisco
Published By: Cox Communications     Published Date: Nov 10, 2014
Business phone systems may not attract the same attention or achieve the same acclaim that computers, smart phones and tablets regularly receive. You won’t hear of too many publicized conferences or Twitter trends but that does not negate their importance.
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twitter, evolving features, business phone service, cox, functionality
    
Cox Communications
Published By: CA Technologies     Published Date: Nov 07, 2014
Guide pratique à l’attention des responsables métier et IT sur les actions à entreprendre dès MAINTENANT pour gérer la mobilité future de l’entreprise.
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enterprise mobility, delivering a mobile strategy, flexible and secure infrastructures, byod, adopting mobility strategies
    
CA Technologies
Published By: Spredfast, Inc.     Published Date: Oct 22, 2014
During the busy holiday season, it takes exceptional marketing to stand out from the crowd. Make a statement with social integrations that place your customer at the heart of your campaign. It’s a timeless look. During the 2013 holiday season, luxury watch retailer Tourneau increased watch sales 57% by helping fans find the perfect gift with their omni-channel #TourneauKnows campaign. Just as in fashion, your brand should seek campaign inspiration further afield. Take a cue from tech sector giant, Cisco, who breathed new life into the banner ad by creating socially powered ad units. It was an arresting experience that aligned with readers of The Huffington Post, where the ads were displayed. If you are seeking new, innovative ways to capture your audience’s attention this holiday season—look no further—we’ve curated the top five social experiences for the holidays to inspire your efforts.
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spredfast, holidays, social media, social experiences, creativity, instagram, daily deals, black friday
    
Spredfast, Inc.
Published By: Spredfast, Inc.     Published Date: Oct 22, 2014
During the busy holiday season, it takes exceptional marketing to stand out from the crowd. Make a statement with social integrations that place your customer at the heart of your campaign. It’s a timeless look. During the 2013 holiday season, luxury watch retailer Tourneau increased watch sales 57% by helping fans find the perfect gift with their omni-channel #TourneauKnows campaign. Just as in fashion, your brand should seek campaign inspiration further afield. Take a cue from tech sector giant, Cisco, who breathed new life into the banner ad by creating socially powered ad units. It was an arresting experience that aligned with readers of The Huffington Post, where the ads were displayed. If you are seeking new, innovative ways to capture your audience’s attention this holiday season—look no further—we’ve curated the top five social experiences for the holidays to inspire your efforts.
Tags : 
spredfast, holidays, social media, social experiences, creativity, instagram, daily deals, black friday
    
Spredfast, Inc.
Published By: Lumension     Published Date: Oct 20, 2014
"Just over a decade ago, the outcry over Microsoft’s security problems reached such a deafening level that it finally got the attention of Bill Gates, who wrote the famous Trustworthy Computing memo. Today, many would say that Microsoft leads the industry in security and vulnerability handling. Now, it’s Java that’s causing the uproar. But has Oracle learned anything from Microsoft in handling these seemingly ceaseless problems? In this webinar, Randy Franklin Smith from Ultimate Windows Security will start by reviewing the wide-ranging Java security changes Oracle is promising to make. They sound so much like the improvements Microsoft made back with Trustworthy Computing that I’m amazed it hasn’t been done before! We’ll move on to discuss what you can do now to address Java security in your environment. One of the banes of security with Java is the presence of multiple versions of Java, often on the same computer. Sometimes you really need multiple versions of Java to support appli
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java, insecurity, vulverabilities, computing, security
    
Lumension
Published By: BlackLine     Published Date: Sep 12, 2014
The survey’s findings highlight how the role of finance professionals at middlemarket firms is being viewed as every bit as transformational as that of finance professionals employed by large-enterprise firms. Although there are many studies on change management and finance, the role of middle-market finance professionals has not always received the attention that it has in larger firms.
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finance professionals, middlemarket, actionable data, large-enterprise firms, middle-market finance, finance
    
BlackLine
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