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Published By: Group M_IBM Q3'19     Published Date: Aug 20, 2019
This commissioned study conducted by Forrester Consulting evaluates the state of enterprises’ data privacy compliance in a shifting regulatory landscape. The survey of 218 global enterprise decision makers with responsibility over privacy or data protection analyzed how they are evolving to meet the heightened data protection and privacy expectations of legislators and consumers, along with the benefits they can expect from a holistic data privacy approach.
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Group M_IBM Q3'19
Published By: Dell EMC Storage     Published Date: Aug 15, 2019
The digital era has ushered in a proliferation of data that powers modern businesses. When leveraged properly, organizations are seeing the potential of data to drive better outcomes across all aspects of their business. Using data to support different workflows, analytics, and activities transforms it into data capital — a digital asset that will drive value for the business. The extent to which an enterprise aligns its organization around this data capital mindset — in both the way they use data and the way they invest in data technology — can have lasting impacts on the success of the business. In February 2019, Dell EMC and Intel commissioned Forrester Consulting to evaluate whether the ability to harness and apply data and analytics at every opportunity is fast becoming a prerequisite for success. To test this, Forrester conducted a global survey of 516 IT decision makers. The survey found that companies with more mature data capital practices — leveraging more data types, managin
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Dell EMC Storage
Published By: Dell EMC Storage     Published Date: Aug 15, 2019
Pursuing agility to truly impact business transformation requires embracing data center modernization as a core competency. Crucial to this is having the most up-to-date IT infrastructure to support the scale and complexity of a changing technology landscape. Companies must embrace this imperative by adopting software-defined data center principles, embracing modernization, and automating their IT management processes. Those that do will propel business innovation and deliver superior customer experiences with fast, secure, and reliable business technology. In December 2018, Dell Technologies commissioned Forrester Consulting to evaluate the business value of modern infrastructure in company data centers. Forrester conducted an online survey with 508 IT infrastructure technology decision makers in seven countries to explore this topic. This spotlight focuses on the 102 respondents we surveyed at midmarket businesses (MBs) with 100 to 499 employees. We found that while most midmarket fi
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Dell EMC Storage
Published By: Limelight Network     Published Date: Aug 12, 2019
To provide the best possible streaming video experience that will increase revenue and customer satisfaction, many organizations engage the services of a Content Delivery Network (CDN). However, to choose the right CDN for your video workflow and business requirements, you must first evaluate your unique needs. The following provides guidance for identifying the key considerations and questions to ask.
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Limelight Network
Published By: Limelight Network     Published Date: Aug 12, 2019
To provide the best possible customer experiences that will increase revenue and customer satisfaction, many organizations engage the services of a Content Delivery Network (CDN). However, to choose the right CDN for your workflow and business requirements, you must first evaluate your unique needs. The following provides guidance for identifying the key considerations and questions to ask.
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Limelight Network
Published By: Cohesity     Published Date: Aug 09, 2019
As organizations continue to look for ways to increase business agility, a need for a modern database architecture that can rapidly respond to the needs of business is more apparent than ever. While an RDBMS still serves as a lifeline for many organizations, the adoption of technologies such as NoSQL and Hadoop are enabling organizations to best address database performance and scalability requirements while also satisfying the goals of embracing hybrid cloud and becoming more data-driven. And with organizations relying so heavily on these new technologies to yield rapid insights that positively impact the business, the need to evaluate how those new technologies are managed and protected is essential. Hadoop and NoSQL workloads are now pervasive in production environments and require “production-class” data protection, yet few data protection solutions offer such capabilities today.
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Cohesity
Published By: Artemis Health     Published Date: Aug 08, 2019
Artemis Health teamed up with Employee Benefit News to research the current “benefits landscape.” We surveyed self-insured employers to find useful trends, interesting stats, and info on what leaders like you are doing to improve their benefits strategy. In this whitepaper, you'll discover: • Regional differences in benefits offerings and priorities • What benefit leaders believe they can accomplish with benefits data analytics • The features and functionality your peers are looking for when they evaluate a data solution
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Artemis Health
Published By: Stripe     Published Date: Aug 06, 2019
Platform businesses are reshaping our economy and disrupting entire markets through seamlessly connecting buyers and sellers. However, processing payments and the exchange of value on a platform or marketplace can be challenging. Stripe commissioned Forrester Consulting to evaluate the challenges that platforms and their sellers face, and the solutions they seek. Through a global online survey of 2,030 platform sellers and four in-depth interviews, Forrester found that platforms struggle to provide their sellers with much-needed payment capabilities, reporting, and customer support services with in-house resources alone. Meanwhile, sellers demand that platforms provide these services and will prefer platforms that are service-rich over platforms that are service-poor. KEY FINDINGS ? The complexities of managing a platform force executives to divert resources, which stalls growth. ? Going global is easier said than done. ? Sellers will flock to platforms that simplify the process of
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global payments inc, payment solutions, payment processing, platform as a service (paas), platforms
    
Stripe
Published By: Google     Published Date: Aug 05, 2019
This Forrester Wave report provides an analysis of 12 most significant Database-as-a-service (DBaaS) providers. These vendors were evaluated against 27 criteria, grouped into three categories: Current Offering, Strategy, and Market Presence. Read the report and find out how each provider measures up in their market as Leaders, Strong Performers and Contenders.
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agile, database solutions, forrester, database security, data management
    
Google
Published By: Google     Published Date: Aug 05, 2019
As organizations continue to produce vast quantities of data, they increasingly need platforms that allow them to analyze, store, and extract meaningful insights from that data. Gartner helps data and analytics leaders evaluate 19 vendors in an increasingly split market. Download the Gartner Magic Quadrant report and find out more.
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data management, database solutions, databases, enterprise database, managed database
    
Google
Published By: Dell EMC     Published Date: Aug 01, 2019
Software might run the world, but software still runs on hardware. It’s a misperception that hardware has little value anymore. Every application, every workload, every data set runs on physical servers. Read “Hardware Does Matter: Global Server Brands are Perceived as Superior for Driving Digital Business,” a Frost & Sullivan report of 500 IT decision makers, on the value of global server brands vs. commodity servers. Look beyond commodity status to discover: • Key server purchase criteria • How top brands directly compare • How to choose based on workload Server brands very significantly, and a commodity brand may not provide the outcomes you need, especially for new and next-generation applications. Download this analyst report from Dell EMC and Intel® to learn more.
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Dell EMC
Published By: Juniper Networks     Published Date: Jul 31, 2019
More than 80% of organizations in Asia are not protected against today's threats. Many of them depend on security investments made years ago, which cannot defend against new and emerging threats. The arrival of new technologies including cloud computing, the Internet of Things, mobility, bring your own device (BYOD), and social media have massively increased attack surfaces and expanded the threat landscape. New agile solutions are required that can address today's threats and enable organizations to adjust their security posture as the threat landscape evolves. Download this whitepaper to know more about key recommendations including: • Working with third parties to evaluate your current cybersecurity posture and identify vulnerabilities • Upgrading and update your cybersecurity assets with a particular focus on ensuring that firewalls are upgraded • Ensuring that your organization has a unified view of your assets and the threat environment
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network management, network security, network security appliance, security, security architecture
    
Juniper Networks
Published By: iAdvize     Published Date: Jul 25, 2019
iAdvize commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study to examine the potential ROI enterprises may realize by deploying a conversational CX throughout their customer journey. Read this study to learn how to evaluate the potential financial impact of a conversational CX on your organization through the quality and scalability of the conversations you can achieve.
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iAdvize
Published By: Apptio     Published Date: Jul 16, 2019
Cloud migration is consistently one of the top priorities of technology leaders across the world today, but many are overwhelmed by trying to plan their cloud migration, struggling to prioritize workloads and unsure of the cost implications.. Download this white paper to discover the 5 key steps for cloud migration based on the best practices of today’s most successful IT leaders: - Baseline TCO resources (cloud, on-premises, hybrid) - Map current on-premises resources to cloud offerings - Evaluate and prioritize migration strategy - Calculate migration costs - Define success metrics
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Apptio
Published By: SAS     Published Date: Jun 26, 2019
To support open government initiatives and uphold the values of transparency, participation and collaboration in the US, federal agencies today make their data open, or publicly accessible. Citizens can use this open data to assess college affordability, the economy, educational issues, environmental damage, health care, taxes, agriculture, the climate and more. Governments can use APIs to pull this open data into SAS Visual Analytics as a way to identify trends and patterns and obtain all sorts of new insights. With public health surveillance, for example, governments can monitor and evaluate indicators that point to high-risk areas so they’ll know where and how to focus efforts. Such public health surveillance can serve as an early warning system for impending emergencies, document the impact of an intervention, track progress toward public health goals, and clarify health problems to inform public health policies and strategies.
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SAS
Published By: McAfee APAC     Published Date: Jun 25, 2019
Gartner Magic Quadrant for Cloud Access Security Brokers. Download the latest CASB MQ report that evaluates the top 13 CASB vendors based on ability to execute and completeness of vision.
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McAfee APAC
Published By: IBM APAC     Published Date: Jun 24, 2019
Threats have become a board-level concern and it’s fueled a spending spree in security products over the last two years. So why don’t companies feel more prepared to identify and respond to these threats? For many organizations, disconnected point solutions have increased the complexity of their security environments, making it difficult to respond quickly to threats – and nearly impossible to demonstrate ROI. IBM Security commissioned Forrester Consulting to evaluate the state of security complexity and the effect it is having on security efficiency and effectiveness. In the study, many respondents reported taking steps to simplify their security environments and the results are promising. Fill out this form to read more about it.
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IBM APAC
Published By: Group M_IBM Q3'19     Published Date: Jun 24, 2019
In Forrester’s evaluation of the emerging market for conversational computing platforms, we identified the seven most significant providers — Amazon, Google, IBM, Microsoft, Nuance Communications, Oracle, and Rulai — in the category and evaluated them. This report details our findings about how each vendor scored against nine criteria and where they stand in relation to each other. Application developers should use this review to select the right partners for their conversational computing platform needs.
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Group M_IBM Q3'19
Published By: Google - SAP     Published Date: Jun 20, 2019
SAP has been recognized as a leader in The Forrester Wave: B2B Commerce Suites, Q3 2018 report. Forrester evaluated the 12 most significant B2B commerce suite providers. According to the report, “SAP Commerce Cloud delivers a full featured suite that leverages the strengths of the SAP ecosystem and integration with the SAP S/4HANA and [SAP] C/4HANA applications.” The report also notes that “SAP Commerce Cloud is a best fit for companies looking for an industrial-strength, fully functional commerce platform.” Deliver personalized digital commerce experiences with SAP Customer Experience. For more details on the Wave evaluation, please download the complimentary copy of the report.
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Google - SAP
Published By: Google - SAP     Published Date: Jun 20, 2019
SAP has been recognized as a leader in The Forrester Wave: B2C Commerce Suites, Q3 2018 report. Forrester evaluated the 11 most significant B2C commerce suite providers. According to the report, “SAP Commerce Cloud delivers a full featured suite that leverages the strengths of the SAP ecosystem and integration with the SAP S/4HANA and SAP C/4HANA applications.” The report also notes that “SAP Commerce Cloud is a best fit for companies looking for an industrial-strength full function commerce platform that is in wide use across several industry verticals.” Deliver personalized digital commerce experiences with SAP Customer Experience. For more details on the Wave evaluation, please download the complimentary copy of the report.
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Google - SAP
Published By: Genesys     Published Date: Jun 19, 2019
Contact centers often pool agents into large groups of generalists to distribute work evenly. Skills-based routing takes this a step further with specialized groups. But neither approach scales properly to identify all opportunities and drive business outcomes on each interaction. Predictive routing uses artificial intelligence (AI) and machine learning to create balance—meeting targets and giving customers a personalized experience. Read Demystifying AI: Creating an AI partnership that maximizes business results to learn how predictive routing systematically: Evaluates historical and real-time data to make predictions; Makes the best customer-agent match to drive desired outcomes; Keeps agents engaged and reduces handle times.
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Genesys
Published By: Genesys     Published Date: Jun 19, 2019
Contact center technology plays a major role in the success of your customer experiences and business operations. Having the optimal solutions, infrastructure and provider in place are fundamental to meeting current and future goals and expectations. If you’re struggling with outdated contact center systems that limit channels and customer information, the best path forward is to migrate to a solution that lets you overcome those technology limitations. And the first step is to download this comprehensive checklist to evaluate key solutions and vendor considerations. You’ll learn how to: Identify business goals and outcomes that are most important for your organization Evaluate deployment options based on necessary flexibility and capabilities Understand your technology needs and priorities Assess vendor viability
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Genesys
Published By: Five9     Published Date: Jun 14, 2019
This paper is designed to help evaluate your current contact center as you consider a move to the cloud. Our goal, as always, is to enable you to deliver exceptional customer experiences, and we are here to assist you at every step as you transition to the cloud.
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Five9
Published By: KPMG     Published Date: Jun 10, 2019
GDPR has prompted banks to re-evaluate their data protection policies. Going beyond pure compliance can help establish consumer trust as a point of differentiation. Read this report to find out: • the ethical challenges and risks arising from the use of customer data • how to start embedding principles for ethical data handling in your organisation • the competitive advantages that come from getting data ethics right.
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KPMG
Published By: KPMG     Published Date: Jun 10, 2019
Forces such as consumerisation, expanding regulatory requirements and the shift to outcome-based pricing are all compelling procurement leaders to re-evaluate strategies. Read this briefing to find out: • the key disruptors shaping the future of procurement • how to develop an agenda to deal with disruption • seven key areas of difference between current and future procurement models • essential questions to inform your strategic thinking.
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KPMG
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