guests

Results 1 - 25 of 35Sort Results By: Published Date | Title | Company Name
Published By: Motorola Solutions     Published Date: Aug 14, 2019
n hospitality, communication is the key to customer satisfaction, helping businesses create the ideal guest experience while driving efficiencies that save valuable time and resources. In the quest to craft a better, safer experience, for both guests and employees, digital communication is playing an increasingly important role. As communications technology continues to reshape the hospitality landscape, questions remain for businesses striving to achieve the best customer experience possible.
Tags : 
    
Motorola Solutions
Published By: Four Winds Interactive     Published Date: Jul 19, 2019
The consistent delivery of an unmatched guest experience doesn’t happen by accident. It takes an unyielding dedication to excellence. And after more than 12 years of designing purpose-built digital signage solutions for the hospitality industry, we know what it takes to provide enduring value for your guests while also making content management easy for each of your end users.
Tags : 
    
Four Winds Interactive
Published By: UnitedHealthcare     Published Date: Mar 05, 2019
The Health Plan Edge is a podcast that helps make it easier for small businesses to navigate health insurance. In each episode, this podcast will share real small business stories and strategies that help make health plan decisions easier for the listener. Check out episode 1, with guests, Paul Sharkey and Neal Marco, to discuss how to select the right plan for your business.
Tags : 
    
UnitedHealthcare
Published By: Comcast Business     Published Date: Feb 06, 2019
Hospitality is a customer-focused industry, with a hotel brand’s reputation and ultimate success dependent on the quality of the experience of its guests. It is no surprise then, that digital transformation efforts within the hospitality sector are focused on technologies that improve the guest experience, from check-in to check-out and everything in between. Today’s travelers are digitally savvy, using their smartphones and mobile devices for a multitude of tasks. They expect a high-quality connection throughout the property and the ability to perform certain tasks from the hotel’s app, such as checking in and choosing their own room. They expect in-room entertainment beyond basic cable and in-room digital devices they can use to order food, book a massage or control the lighting, for example.
Tags : 
hospitality, hospitality providers, hotel technology, motel technology, guest experience, pos, digital entertainment, wifi
    
Comcast Business
Published By: Epson     Published Date: Jun 12, 2018
Competition is growing fierce for restaurants — and not all of it comes from other local dining establishments. With grocery stores and meal kit services offering additional convenient and affordable dining options for customers to choose from, and with many restaurants turning to faster and smarter automation methods to power their operations, now is the time for your restaurant to step up its game. Ultimately, what your restaurant needs to do is offer a complete experience for your guests. The only way to effectively do this is to understand the whole diner journey and how the decisions you make along the way affect it.
Tags : 
    
Epson
Published By: Empyr     Published Date: Jun 12, 2018
A major QSR brand wanted to increase business in a highly competitive category by acquiring new customers and eliminating wasteful spend on advertising in the process. Of equal importance was their desire to increase frequency and ticket size with their light lapsed guests.
Tags : 
    
Empyr
Published By: Epson     Published Date: May 14, 2018
Competition is growing fierce for restaurants — and not all of it comes from other local dining establishments. With grocery stores and meal kit services offering additional convenient and affordable dining options for customers to choose from, and with many restaurants turning to faster and smarter automation methods to power their operations, now is the time for your restaurant to step up its game. Ultimately, what your restaurant needs to do is offer a complete experience for your guests. The only way to effectively do this is to understand the whole diner journey and how the decisions you make along the way affect it.
Tags : 
    
Epson
Published By: Oracle     Published Date: Apr 30, 2018
As more people continue to travel all over the world for business and pleasure, so the battle for hotel guests has become more and more intense, and unsurprisingly hotels are deploying a full range of loyalty programs and incentives to try and hook in guests, build up brand loyalty and reap the rewards of return business. Points programs, privileges such as free access to spas or executive lounges and exclusive offers are popular rewards. But are guests engaged? Given the choice to revoke their personal information from hotel brands, more than 80% of respondents said they would. Yet loyalty programs are at the heart of hoteliers’ commercial strategy. So what is going on?
Tags : 
loyalty, hotels, hospitality, guests, commercial
    
Oracle
Published By: SundaySky     Published Date: Mar 06, 2018
Guests at Atlantis Paradise Island, a luxurious tropical resort in The Bahamas, enjoy an amazing guest experience: the resort boasts pristine white-sand beaches, luxurious accommodations, a world-class casino, a 140-plus acre water park, and the world’s largest open-air marine environment. Atlantis wanted to drive anticipation and deeper engagement with guests before they even set foot on the island by improving the pre-arrival experience. SundaySky SmartVideo enables Atlantis to take a strategic, multi-touch engagement approach to enhancing the pre-arrival period with personalized video communication to assist guests in fully preparing for their vacations.
Tags : 
    
SundaySky
Published By: Oracle     Published Date: Aug 17, 2017
50% of guests do not want to be served by a robot but 80% of operators say robots will be cleaning restaurants by 2027 50% of guests want to be recognized without giving a name or loyalty card 54% of restaurant operators would like to see artificial intelligence helping with menu planning
Tags : 
anticipating, consumer trends, seeking innovations, enhance guest experiences
    
Oracle
Published By: CA Technologies EMEA     Published Date: Aug 07, 2017
Ubiquitous connectivity and mobile devices have changed everything, opening up markets to millions of new consumers across the globe. Within the past few years, nimble upstarts have created mobile apps that have converted banking customers, cab riders and hotel guests at unprecedented rates. Large, established brands are scrambling to transform their businesses in order to maintain market share. To compete in this application economy, you must adapt or be left behind.
Tags : 
testing effort, delivery model, sdlc, ca technologies, continuous testing, testing effort, service virtualisation, delivery ecosystem
    
CA Technologies EMEA
Published By: SAS     Published Date: Apr 25, 2017
Whether you call them customers, clients, patrons, guests or patients, customers are your organization’s most important asset. And that means customer loyalty should be among your top priorities. No matter when or where the customer journey begins – from websites and online chat to physical locations and call centers – customers expect you to provide a unique and personal experience. How can you use data and analytics to recognize your best customers across channels and know exactly where they are in their customer journey? Keep reading to find out.
Tags : 
    
SAS
Published By: Cirque Du Soleil     Published Date: Apr 04, 2017
We know “company event” is not the first thing that comes to mind when thinking about Cirque du Soleil. Cirque is known for its unique style of high quality entertainment, artistic acts that defy gravity and performances that remain in the guests’ hearts long after they have seen them…which is all the more reason why our shows are the perfect setting for a corporate outing!
Tags : 
corporate events, events, event catering, company events, event planning, company outing, entertainment
    
Cirque Du Soleil
Published By: Oracle     Published Date: Mar 28, 2017
A loyalty program can deliver a number of important benefits to restaurants, coffee shops or other food and beverage operations. It provides restaurant operators with a way to reward customers and encourage repeat business. It is also an effective, measurable marketing tool – by gathering details about your guests, such as their e-mail address and location or date or birth, you can target them with promotions to help grow your revenue.
Tags : 
recipe, food, restaurant, engagement, loyalty program, oracle
    
Oracle
Published By: Oracle     Published Date: Feb 27, 2017
It is a common refrain that is getting increasingly louder: We want more control. And guests want it during every phase of the travel lifecycle. That growing desire became evident in our research as guests expressed their interest in various ways.
Tags : 
    
Oracle
Published By: Oracle_Hospitality F&B     Published Date: Feb 13, 2017
To be successful, a loyalty program must deliver value to the guest and it must deliver value to a restaurant operator’s business. To help food and beverage operators understand what guests are seeking in a loyalty program, Oracle Hospitality conducted a global consumer survey. On the following pages, you will find the answers to these questions and more: • What rewards do guests most value in a restaurant loyalty program? • Do they prefer paper stamp cards? Mobile apps? Plastic swipe cards? • What prevents them from joining a loyalty program? • Why do they leave a loyalty program or stop using it? • What’s their favorite restaurant loyalty program?
Tags : 
    
Oracle_Hospitality F&B
Published By: Cisco     Published Date: Dec 21, 2016
Located at a hub of innovation, Hyatt Regency Santa Clara caters to sophisticated, technology-savvy guests. This made it the perfect location for Hyatt Hotels to use as a model property in its quest to create the digital hotel of the future. Wi-Fi is one of the most visible services a hotel provides, and is crucial to guest experiences and loyalty. “We had limited Wi-Fi coverage that was not designed for the modern, mobile digital guest,” explains Dania Duke, general manager at Hyatt Regency Santa Clara. “We quickly learned that to stay competitive in Silicon Valley, we need to have the fastest, best Wi-Fi available.”
Tags : 
    
Cisco
Published By: Cambium Networks     Published Date: Nov 17, 2016
Hotel customer satisfaction surveys show WiFi availability and performance are important to guests.
Tags : 
cambium networks, wifi, wireless deploy, hotel
    
Cambium Networks
Published By: Oracle_Hospitality Hotels     Published Date: Sep 27, 2016
Mobile devices have become an integral part of the travel experience. Guests shop, book, and check-in on mobile devices today. See how you can empower your staff and deliver more individualized guest experiences with mobile devices today.
Tags : 
    
Oracle_Hospitality Hotels
Published By: SAS     Published Date: Aug 03, 2016
Whether you call them customers, clients, patrons, guests or patients, customers are your organization’s most important asset. And that means customer loyalty should be among your top priorities. No matter when or where the customer journey begins – from websites and online chat to physical locations and call centers – customers expect you to provide a unique and personal experience. How can you use data and analytics to recognize your best customers across channels and know exactly where they are in their customer journey? Keep reading to find out.
Tags : 
best practices, business management, customer loyalty, technology, data, analytics
    
SAS
Published By: IBM     Published Date: Jul 14, 2016
How do you keep 130,000 guests safely entertained, fed, watered and informed in a sustainable way? Roskilde Festival knew that the critical insights lay hidden in huge volumes of real-time data. The Copenhagen Business School used IBM technologies to build a cloud big data lab that correlates information from multiple sources, delivering valuable insight for planning and running the festival. Download to learn more.
Tags : 
ibm, datamart on demand, data, analytics, big data, real-time data, cloud, cloud data analytics
    
IBM
Published By: CDW-HPE Servers     Published Date: Apr 07, 2016
The world is increasingly digital, with interactions and experiences delivered to a variety of users across a range of locations and devices. The modern workplace should follow users wherever they roam, deliver a superior experience, and drive productivity. Hewlett Packard Enterprise helps companies deliver rich digital and mobile experiences to users, including employees, customers, and guests, by extending their capabilities in app development, mobile connectivity, and collaboration.
Tags : 
productivity, best practices, business intelligence, business management
    
CDW-HPE Servers
Published By: CDW     Published Date: Apr 04, 2016
The world is increasingly digital, with interactions and experiences delivered to a variety of users across a range of locations and devices. The modern workplace should follow users wherever they roam, deliver a superior experience, and drive productivity. Hewlett Packard Enterprise helps companies deliver rich digital and mobile experiences to users, including employees, customers, and guests, by extending their capabilities in app development, mobile connectivity, and collaboration.
Tags : 
productivity, best practices, business intelligence, business management
    
CDW
Published By: EMC Converged Platforms     Published Date: Feb 01, 2016
Kimpton Hotels and Restaurants prides itself on the personalized connection between hotel staff and guests. In order to be successful, their IT infrastructure needs to be agile, secure, and reliable. After deploying EMC converged infrastructure from VCE, Kimpton achieved a 25 percent reduction in operating expenses, and they can now stand up virtual machines (VMs) in minutes to capitalize on business opportunities, compared to days or weeks with the old infrastructure. Read this customer case study to find out more about how Kimpton was able to reduce their costs while improving the performance of their IT environment.
Tags : 
vce, vblock, kimpton, converged infrastructure, legacy infrastructure, agile, availability, performance
    
EMC Converged Platforms
Published By: Aerohive     Published Date: May 13, 2015
This ebook reveals how organisations can ensure a secure mobility platform that starts with a single AP.
Tags : 
wi-fi, mobility, security, mobile security, byod, mobility for staff, mobility for guests, mobility for byod
    
Aerohive
Previous   1 2    Next    
Search Resource Library