magic quadrant

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Published By: Pega     Published Date: Jun 21, 2016
Organizations are constantly turning to IT solutions to streamline their operations and processes and gain efficiencies. Business Process Management solutions is one area gaining traction inside enterprises as they look to making their workflow more effective and more capable to an ever changing business environment. According to Gartner, BPM-platform-based case management frameworks are configurable "apps" meant to help solution architects accelerate the delivery of unique and flexible case management solutions. Gartner evaluated 11 providers in this growing market segment including Pegasystems.
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Pega
Published By: Pega     Published Date: Jun 21, 2016
IT leaders working on customer service projects must display an incredible amount of diligence. An organizationís CRM system has become its lifeline to customers, but as customer needs evolve so has the requirements of CRM. According to Gartner, todayís CRM solution must include a laundry list of capabilities outside its traditional core functionality including: native mobile support of the vendor's customer service and support business applications; real-time analytics; industry-specific functionality and workflow; context mining of voice and text; scalable cloud-based systems; social media engagement; suggested next agent action; multimodal capabilities, such as chat within mobile self-service; and even co-browsing. Gartner surveyed the CRM field and evaluated each vendor including Pegasystems.
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Pega
Published By: Pega     Published Date: Jun 21, 2016
IT leaders working on customer service projects must display an incredible amount of diligence. An organizationís CRM system has become its lifeline to customers, but as customer needs evolve so has the requirements of CRM. According to Gartner, todayís CRM solution must include a laundry list of capabilities outside its traditional core functionality including: native mobile support of the vendor's customer service and support business applications; real-time analytics; industry-specific functionality and workflow; context mining of voice and text; scalable cloud-based systems; social media engagement; suggested next agent action; multimodal capabilities, such as chat within mobile self-service; and even co-browsing. Gartner surveyed the CRM field and evaluated each vendor including Pegasystems.
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Pega
Published By: Pega     Published Date: Jun 21, 2016
Download this Gartner Magic Quadrant analysis and gain a better understanding evolving iBPMS market and the solutions offered by each iBPMS vendor.
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Pega
Published By: Marketo     Published Date: Jun 06, 2016
Read this complimentary copy of the Gartner Magic Quadrant for Digital Marketing Hubs, and find out why Marketo was named a leader based on completeness of vision and the ability to execute.
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marketo, gartner, magic quadrant, marketing, marketing hubs, digital marketing
    
Marketo
Published By: Pega     Published Date: May 25, 2016
Organizations are constantly turning to IT solutions to streamline their operations and processes and gain efficiencies. Business Process Management solutions is one area gaining traction inside enterprises as they look to making their workflow more effective and more capable to an ever changing business environment. According to Gartner, BPM-platform-based case management frameworks are configurable "apps" meant to help solution architects accelerate the delivery of unique and flexible case management solutions. Gartner evaluated 11 providers in this growing market segment including Pegasystems. Download this Gartner Magic Quadrant analysis for BPM platform-based case management frameworks and gain a better understanding of the solutions offered by each BPM vendor.
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business optimization, business strategy, network management, business applications, best practices, business process management, solutions
    
Pega
Published By: Pega     Published Date: May 25, 2016
Adapting to changing market dynamics is not easy for any enterprise-class organization. To stay competitive, companies not only must adapt different go to market and customer service strategies but also embrace internal business process and workflow changes, which in many cases can be more difficult. Enter Intelligent Business Process Management Suites (iBPMS). According to Gartner, iBPMS compress the observation-to-action-to-outcome cycle, and help business transformation leaders, business process directors and solution architects establish a fluid capability to handle big change. Gartner evaluated 15 iBPMS vendors including Pegasystems. Download this Gartner Magic Quadrant analysis and gain a better understanding evolving iBPMS market and the solutions offered by each iBPMS vendor.
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business optimization, business strategy, network management, business applications, best practices, business process management, solutions, enterprise management
    
Pega
Published By: Pega     Published Date: May 25, 2016
IT leaders working on customer service projects must display an incredible amount of diligence. An organizationís CRM system has become its lifeline to customers, but as customer needs evolve so has the requirements of CRM. According to Gartner, todayís CRM solution must include a laundry list of capabilities outside its traditional core functionality including: native mobile support of the vendor's customer service and support business applications; real-time analytics; industry-specific functionality and workflow; context mining of voice and text; scalable cloud-based systems; social media engagement; suggested next agent action; multimodal capabilities, such as chat within mobile self-service; and even co-browsing. Gartner surveyed the CRM field and evaluated each vendor including Pegasystems. Download this Gartner Magic Quadrant analysis and gain a better understanding each vendorsí CRM Customer Engagement Center solutions.
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best practices, customer support, business intelligence, business optimization, customer engaement
    
Pega
Published By: Dynatrace     Published Date: May 24, 2016
This guide, compiled from numerous client interviews, best practices and real-life project experiences, will: - Walk you through tools like the Gartner Magic Quadrant - Provide organized criteria to evaluate vendor capabilities in detail - Define why these criteria matter - Give you an example of the typical evaluation process and timeline for an Application Performance Management buyer
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dynatrace, vendor selection, gartner magic quadrant, application performance management
    
Dynatrace
Published By: VMware AirWatch     Published Date: May 19, 2016
An Analysis of the Market for Enterprise Mobility Management Revealing Top Players, Trail Blazers, Specialists and Mature Players. April 2016
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mobility, management, specialist
    
VMware AirWatch
Published By: VMware AirWatch     Published Date: May 18, 2016
VMware AirWatch gives enterprises identity, productivity and collaboration solutions through enterprise mobility management. The VMware AirWatch platform gives end users a seamless digital workspace, so they can be more effective on the go. A future-proof mobility platform enables IT to support business initiatives now and in the future with features: ē Broadest OS and device support with same-day updates ē Unified identity management framework across solutions ē Suite of integrated productivity and collaboration apps ē Centralized content management and collaboration ē Global scalability with multi-tenant framework AirWatch offers a unique vision for identity, mobile, network and Infrastructure that is trusted by more than 16,000+ organizations, including 500 of the Global 2000, and has been positioned as a leader by Gartner in the 2015 Magic Quadrant for Enterprise
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productivity, best practices, business intelligence, business management, information technology, device support, device management, content management
    
VMware AirWatch
Published By: IBM     Published Date: May 17, 2016
Digital business requires organizations to improve customer, employee, and partner engagement and satisfaction in the midst of an explosion of information, devices and apps. Portal offerings must step up to meet escalating demands.
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ibm, horizontal portals, magic quadrant, digital business, engagement, portal
    
IBM
Published By: Dun & Bradstreet     Published Date: May 10, 2016
Vendors' positions in this Magic Quadrant reflect the growing demand for cloud-based customer service applications to support agents who engage with customers through multiple channels. Learn how the Lithium Platform can help develop a support community, customer engagement on the cloud, and provide multi-channel customer analytics tools.
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Dun & Bradstreet
Published By: Pega     Published Date: May 03, 2016
Download this Gartner Magic Quadrant analysis for BPM platform-based case management frameworks and gain a better understanding of the solutions offered by each BPM vendor.
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Pega
Published By: IBM     Published Date: Apr 08, 2016
"Helping enterprise IT developers, architects, and mobile development leaders select the right platform partners The mobile application development platform market continues to grow, evolve and mature in response to escalating customer requirements. Gartner has assessed 20 major vendors that enable enterprise IT developers to create mobile applications for customers, partners, and employees."
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ibm, urbancode, mobile, gartner
    
IBM
Published By: Cherwell Software     Published Date: Apr 07, 2016
ITSM tools automate the tasks and workflows associated with the management and delivery of quality IT services to the business. In its 2015 Magic Quadrant for IT Service Support Management Tools, Gartner compares 10 vendors on the vision and execution.
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best practices, customer support, business intelligence, business optimization
    
Cherwell Software
Published By: Intel Security     Published Date: Apr 06, 2016
Read this report to learn how Gartner's Magic Quadrant for SIEM can help you evaluate the market, technology and service providers, and why McAfee Enterprise Security Manager (ESM) is positioned in the SIEM Leaders Quadrant.
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siem, mcafee enterprise security manager, gartner, magic quadrant, threat management, incident response, forensics, compliance
    
Intel Security
Published By: Intel Security     Published Date: Apr 06, 2016
As a companion to the Gartner Magic Quadrant for SIEM, the Gartner Critical Capabilities report for SIEM helps IT security organizations compare their requirements with the most common SIEM use cases. Discover in-depth how Gartner rates McAfee SIEM by critical capabilities.
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siem, mcafee enterprise security manager, gartner, critical capabilities, siem use cases, threat management, collect, store, forensics and regulatory compliance
    
Intel Security
Published By: IBM     Published Date: Apr 04, 2016
IBM BigFix is recognized as a leader in Gartner's Magic Quadrant for the fourth year in a row. Despite being a relatively mature technology, new product capabilities and diverging vendor strategies make selecting a client management tool vendor as challenging as ever for end-user computing and support managers.
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ibm, ibm bigfix, gartner, magic quadrant, client management tools
    
IBM
Published By: AlienVault     Published Date: Mar 30, 2016
The Magic Quadrant summarizes Gartnerís yearly analysis of the SIEM market and compares the positions of leading competitors like AlienVault. Get Gartner's complete analysis of each SIEM vendor, and learn what makes AlienVault a Visionary. View the latest report.
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AlienVault
Published By: Ring Central     Published Date: Mar 21, 2016
Gartner Inc., the worldís leading information technology research and advisory firm, has positioned RingCentral in the Leaders Quadrant of the 2015 report, Magic Quadrant for Unified Communications as a Service (UCaaS), Worldwide,* as a result of its ability to execute and the completeness of vision.
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ring central, gartner, unified communications, cloud, phone systems
    
Ring Central
Published By: Okta     Published Date: Mar 10, 2016
Gartner has named Okta as the only leader in its 2015 Identity & Access Management as a Service (IDaaS) Magic Quadrant. Access your complimentary Gartner report today.
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Okta
Published By: IBM     Published Date: Feb 29, 2016
IBM named a leader in Gartner's first ever Magic Quadrant on Disaster Recovery as a Service
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ibm, disaster recovery, gartner, magic quadrant
    
IBM
Published By: Cisco     Published Date: Feb 23, 2016
WAN optimization increasingly resembles a mature market with increasing feature standardization. Vendor innovation is focused on supporting new application types and deployment options, with WAN optimization migrating toward more diverse platforms or to a WAN cloud.
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wan architecture, business optimization, network development, network management
    
Cisco
Published By: IBM     Published Date: Feb 18, 2016
Read this report from Gartner to learn why IBM is named a Leader in Case Management and is well positioned in ability to execute and completeness of vision. Discover how IBM can accelerate the delivery of unique and flexible case management solutions including synergistic integration with additional content capabilities, like document capture and analytics.
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ibm, case management solutions, integration, analytics, enterprise software
    
IBM
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