You’ve talked through problems and solutions with your prospect and have developed a relationship, and now you’re ready to offer your proposal. You know that the proposal is the first solid evidence of your work product. Invest in your proposal platform and process. Having a repeatable process based on the latest technology and streamlined with your business management platform or CRM will ensure an efficiently processed order. Devote time and resources into training everyone associated with sales on the proposal process. And finally, invest in your branding, image, and marketing to get that professional look that epitomizes who you are. Put these five steps together, and your proposal will stand out against a sea of lackluster competitors.
Smart pricing based on a sound strategy is fundamental to the success of your technology business. While you may think you can’t afford to spend time and resources defining and enforcing a pricing strategy, the truth is, you can’t afford not to. Sticking to a plan for pricing will help grow your profits, while veering off course can cause devastating effects. Even one or two margin points have the potential to substantially impact your bottom line. ConnectWise Sell is designed to help guide you and your sales team to greater profitability with easy-to-use price management tools.
Switching to a managed services model where clients pay you a fixed monthly rate to manage their entire IT infrastructure. If done correctly, this transition can be a lifeline to reliable revenue in a shifting market. Making the transition from an unsteady break-fix model to a proactive managed services model will require a systematic plan with well-thought-out steps that range from understanding your target market to implementing essential automation. If you’re considering becoming a managed service provider (MSP), these six steps can help. As you read through them, keep in mind that the best strategy is to have a strategy.
The goal of automation is not to eliminate or replace human labor, but to increase productivity and quality beyond what is possible with your existing team, so as to realize economies of scale and predictable quality levels. With automation, your team is able to manage more endpoints, because automation eliminates routine and mundane responsibilities or efforts, giving your technicians the time to focus on higher priority and more complex tasks. In addition, as a managed service provider (MSP), you receive a fixed fee for your services. As a result, you need to provide service in the most efficient way possible while delivering the highest levels of consistency and quality. Building automation into your IT services business will enable you to do so. In this eBook, you’ll learn tips and best practices to successfully incorporate automation into your IT services business, including:
There is a better way to master your client’s network, and it all begins with better network management strategies and tools that go beyond endpoint management alone. With these new solutions, you can drive down wait times through dynamic self-help options, see all of the device connections to take action before something goes wrong, and script out solutions for common problems—all from information in one easy and convenient place.
Patches correct bugs, flaws and provide enhancements, which can prevent potential user impact, improve user experience and potentially save your technicians time researching and repairing issues that could have already been resolved or prevented with an existing update. Clients generally understand that their systems need to be patched, but they likely do not have the expertise to comfortably approve and install patches without help. When operating within the IT services industry, patching is one of the first areas that competitors auditing your clients will assess. Developing best practices to manage the risks associated with the approval and deployment of patches is critical to your IT department's service offering.
To survive and thrive in an era of accelerating digital
disruption, organizations require accessible data,
actionable insights, continuous innovation, and
disruptive business models. It’s no longer enough to
prioritize and implement analytics – leaders are being
challenged to stop doing analytics just for analytics’
sake and focus on defined business outcomes.
In addition, these leaders are being challenged to
bring predictive capabilities and even prescriptive
recommended actions into production at scale. As AI
and accelerated growth and transformation become
top of mind, many enterprises are realizing that their
current segmented analytics approach isn’t built to last,
and that real transformation will require proper endto-
end data management, data security, and a data
processing platform company-wide. The year 2019 will
be a turning point for many organizations that realize
being data-driven doesn’t guarantee future success.
Data and analytics are the key accelerants of digitalization, transformation and “ContinuousNext” efforts. As a result, data and analytics leaders will be counted upon to affect corporate strategy and value, change management, business ethics, and execution performance.
Artificial intelligence (AI), including machine learning and deep learning, is set to become one of the most transformational technologies in the history of the world, affecting most aspects of our lives whether we’re conscious of it or not. The application of these technologies will likely reshape how people work, study, travel, govern, consume and pursue leisure activities.
Streamline your Financial Processes on the Salesforce Platform
Imagine operating your core financial management functions including general ledger, invoicing, accounts receivable, revenue recognition, fixed assets, spend management and accounts payable on the same Salesforce cloud platform you use to run your sales, marketing, and services operations.
FinancialForce Accounting combines the power of the Salesforce App Cloud with a groundbreaking cloud accounting system design. The result is an efficient and cost-effective solution that goes well beyond basic bookkeeping and transaction processing, spawning a new generation of financial management applications.
Download this eBook and learn how you can:
Manage your People, Customers & Projects on Salesforce
Cloud Professional Services Automation (PSA) gives you the visibility and power to drive revenue growth, improve margins and deliver on your promises.
Harness the power and ease of Salesforce, the #1 cloud platform
Experience enterprise class scalability
A window to connect your resources and projects
Schedule the right people onto the right projects at the right time
Connect Sales and Services for better resource management and customer satisfaction
The move to data-centric business models is geared to enable organizations to turn their data into data capital. Because of the more stringent performance, scalability, availability, flexibility, and management requirements of the data-centric model, these organizations must modernize their storage and data protection infrastructure through the process of IT transformation. This white paper defines data capital, describes how boosting data capital is a critical ingredient for competitive differentiation, and discusses the implications for data storage and data protection infrastructure. It then turns to an overview of the Dell EMC storage and data protection portfolio, exploring the benefits these solutions offer to organizations interested in crafting the most effective infrastructure to maximize the value of data capital.
Data Security Portfolio Vendors, Q2 2019, is a key industry report for helping security and risk professionals understand and assess the data security solution landscape, and how these solutions can address their business and technology challenges.Download the report to learn why Forrester believes IBM Security Guardium is a good fit “for buyers seeking to centrally reduce and manage data risks across disparate database environments”.The IBM Security Guardium portfolio empowers organizations to meet critical data security needs by delivering comprehensive visibility, actionable insights and real-time controls throughout the data protection journey.
Published By: Dell EMEA
Published Date: Aug 20, 2019
When it comes to longevity, nobody can hold a candle to Dell. Not only do our machines have the capability, manageability and security features that are trusted by IT, but they are designed for long lifecycles, thereby reducing waste and recycling costs. Small wonder they’ve been around for so long.
That’s the past, but what about the futuristic features? Latitude 7400 2-in-1 uses Dell’s new ExpressSign-in to detect users’ presence, wake the system in about one second, and scan for facial recognition to log them in with Windows Hello. Users can just sit down at their desk and start working – without control-alt-delete or even reaching for the power button. In fact, it is the world’s first PC to use a proximity sensor enabled by Intel® Context Sensing Technology. When users step away for a break, Latitude will recognize they’ve left and lock itself to preserve battery life and maintain security.
Published By: Dataguise
Published Date: Aug 20, 2019
Co-presented by Dataguise and Amazon Web Services (AWS), this webinar looks at ways this highly regulated industry uses cloud-based technology to manage data governance and data privacy compliance across multiple services within AWS, including S3, RDS, Aurora, and Redshift. This is especially important given new data privacy laws set forth by the General Data Protection Regulation (GDPR) and the California Consumer Protection Act (CCPA) of 2018. You’ll learn specific steps to take toward successful data privacy compliance.
Published By: Dell EMEA
Published Date: Aug 20, 2019
Eliminate complexity and siloed IT for SAP landscapes. Industry - leading Intel based SAP HANAready compute, storage, CI/HCI, networking and data protection solutions from Dell EMC span from edge to core to cloud.
Make SAP available anytime, anywhere—providing coverage for the entire business with solutions that aren’t confined to a single location. Support all your SAP workloads and enjoy world-record SAP application performance. The Dell EMC PowerEdge and broader portfolio of solutions for SAP modernizes your IT, reduces risk and simplifies IT management.
There are 56.7 million contingent workers, including temporary or part-time workers, freelancers, consultants, and independent contractors in the US, making up approximately 40% of the US workforce today. In fact, 76% of HR leaders plan to hire contingent workers to deliver on growth objectives, In PwC's Future of Work study, nearly 50% of survey participants said that employees will work for more than one employer at a time, making it critical to actively manage their commitment and productivity during employment periods. Learn how to streamline the entire experience of on-boarding and retaining contingent workers to drive the greatest results for everyone involved
AOS delivers powerful, intent-driven automation of network services in vendor-agnostic environments by delivering it as an easily consumable service in response to consumer-specified intent. Network devices serve packets, AOS services serve application workloads.
According to numerous studies, 70-80% of outages are due to configuration change applied to a living system, and not due to initial deployment. Initial, one-time deployment can be seen as sort of a “hello world” application; the real complexities arise as the system evolves. With AOS, configuration, telemetry, and expectations are derived from the single source of truth - the intent - in an idempotent fashion, and as such there is no implementation difference between initial deployment or change management.
When Bloomberg Television opened its state-of-the-art broadcast facility in the company’s new European Headquarters in London last year, network engineers from the company’s IT infrastructure team collaborated with Apstra to successfully pilot its technology in order to gain visibility across and more effectively manage the network fabric supporting the building’s media production systems.
It can be stressful to be at the heart of your organization's digital transformation initiatives. You're the IT pro everyone is trusting to balance two top business priorities: maximizing end-user productivity and minimizing threats. Modern management ensures you can do both. Download this customer experience to learn how two IT leaders describe how they are improving employee productivity and addressing complex management issues head-on with a modern approach to management.
The digital workspace is transforming entire industries, but planning for the changes necessary to make the digital workspace a reality is challenging for many IT leaders today. In this book, you’ll learn about a new approach to creating a successful digital workspace strategy for your organization.
Download the guide to learn how a digital workspace can:
- Improve employee experience
- Embrace modern management
- Automate everything
Many IT departments are faced with the challenge of unifying endpoint management and Windows 10 desktops. Download this eBook to learn how your organization can excel with a modern approach to PC management by leveraging Windows 10 features to streamline the management of both PCs and mobile devices.
Businesses of all sizes struggle with aging gear and lack of storage. In fact, in a 2018 Enterprise Storage Forum survey, IT and business leaders cited these concerns as their two biggest storage infrastructure challenges. But in mid- to enterprise-sized businesses, where every dollar counts, fixing these problems can feel like a tall order. If you’re going to upgrade your storage, you need to make sure you’re getting an efficient array that will help you maximize the value of your storage and your data.
We tested two storage arrays to see which could best help organizations meet these goals: the Dell EMC™ Unity™ XT 880F, and an all-flash offering in the entry-level market from a competitor (“Vendor A”). In our hands-on testing, the Dell EMC Unity XT array processed up to 93 percent more input/output operations per second (IOPS) in an 8KB 100% random read test and reduced 129 percent more data. It also carried out common management tasks faster, cutting the number of deployment steps i
Pursuing agility to truly impact business transformation requires embracing data center modernization as a core competency. Crucial to this is having the most up-to-date IT infrastructure to support the scale and complexity of a changing technology landscape. Companies must embrace this imperative by adopting software-defined data center principles, embracing modernization, and automating their IT management processes. Those that do will propel business innovation and deliver superior customer experiences with fast, secure, and reliable business technology.
In December 2018, Dell Technologies commissioned Forrester Consulting to evaluate the business value of modern infrastructure in company data centers. Forrester conducted an online survey with 508 IT infrastructure technology decision makers in seven countries to explore this topic. This spotlight focuses on the 102 respondents we surveyed at midmarket businesses (MBs) with 100 to 499 employees. We found that while most midmarket fi
Damit die für eine Business-Transformation erforderliche Flexibilität erreicht werden kann, muss die Modernisierung des Rechenzentrums als Kernkompetenz wahrgenommen werden. Voraussetzung hierfür ist eine hochmoderne IT-Infrastruktur, die das Ausmaß und die Komplexität einer sich wandelnden Technologielandschaft unterstützen kann. Unternehmen müssen diese Notwendigkeit erfüllen, indem sie die SDDC-Prinzipien (Software-Defined-Datacenter) übernehmen, auf Modernisierung setzen und ihre IT-Managementprozesse automatisieren. Alle, die dies beherzigen, können mit schneller, sicherer und zuverlässiger Unternehmenstechnologie geschäftliche Innovationen voranbringen und überragende Kundenerfahrungen bieten.
Im Dezember 2018 beauftragte Dell Technologies Forrester Consulting mit der Bewertung des geschäftlichen Nutzens einer modernen Infrastruktur in den Rechenzentren von Unternehmen. Forrester führte eine Onlineumfrage unter 508 für die IT-Infrastrukturtechnologie zuständigen Entscheidungsträg