Published By: Intermec
Published Date: Sep 08, 2011
This white paper identifies best practices for workforce optimization, resource management, revenue assurance and performance control, explains how technology supports these processes, provides leveraging current mobile and wireless technology to enhance processes to improve productivity and profitability.
Published By: Vertica
Published Date: Mar 15, 2010
Revenue assurance analysts at a top-tier US-based carrier studied this every day. Primarily
focused on detecting fraud, revenue sharing contract violations and incomplete revenue collections,
they had the need to query and analyze call detail record (CDR) databases that grow by millions of
new CDRs every day.
Did you know that 61 telcos worldwide reported a loss of up to 10% of revenue due to order fallout? Why is this happening? How else is order fallout affecting companies? This report by Vanson Bourne, an independent research firm, examines the scope and nature of the problem. Business transaction assurance-making sure orders process successfully-may seem simple but it isn't. Learn about the challenges that telecommunications experts face and why current monitoring and management systems can't do the job.