admins

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Published By: LogMeIn     Published Date: Jul 12, 2016
Cette liste succincte met en avant les bonnes pratiques à l’attention des Agents et Administrateurs susceptibles d’aider votre entreprise à atteindre ses objectifs d’excellence.
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live chat, customer service, customer support, live chat success, best practices for agents and admins
    
LogMeIn
Published By: LogMeIn     Published Date: Jul 12, 2016
Best Practices für Betreuer und Administratoren
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live chat, customer service, customer support, live chat success, best practices for agents and admins
    
LogMeIn
Published By: LogMeIn     Published Date: Oct 08, 2015
This white paper illustrates the best live chat practices that can help make your company’s dream of excellence a reality.
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live chat, customer service, customer support, live chat success, best practices for agents and admins
    
LogMeIn
Published By: LogMeIn     Published Date: Oct 08, 2015
This infographic illustrates how live chat users compared to non-users perform across key metrics such as revenue growth, and cost reduction as well as creating positive customer word-of-mouth.
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live chat, customer service, customer support, live chat success, best practices for agents and admins
    
LogMeIn
Published By: LogMeIn     Published Date: Jul 18, 2014
Best practices for Agents and Admins providing tips for building a live chat service.
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boldchat, livechat, customer support, tips for building live chat
    
LogMeIn
Published By: LogMeIn     Published Date: Oct 08, 2015
This paper reveals 67 expert tips to help agents and administrators alike provide superior service via live chat.
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live chat, customer service, customer support, live chat success, best practices for agents and admins
    
LogMeIn
Published By: SolarWinds     Published Date: May 18, 2015
vExpert Eric Siebert provides key insights into capacity planning and why it’s important.
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capacity planning, virtual environments, system admins
    
SolarWinds
Published By: DigiCert     Published Date: Jul 16, 2017
Best practices for SSL/TLS admins managing 100s or 1000s of certs
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digicert, certificate management, public key infrastructure, ssl, network security, certificate lifestyle
    
DigiCert
Published By: Google Chrome Enterprise     Published Date: May 04, 2018
Securely improving employee productivity and mobility is a growing importance for businesses. The way employees do work is changing and IT Adminstrators are finding ways to support them. With a modern enterprise web browser, businesses are able to support a fast, secure and productive infrastructure . Find out how choosing a modern enterprise browser provides an important layer of security and keeps employees productive.
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Google Chrome Enterprise
Published By: NEC     Published Date: Aug 12, 2014
Server virtualization is revolutionizing the datacenter by making applications mobile, increasing application uptime, and allowing IT admins to allocate computing resources more efficiently. The technology has been deployed widely enough that the role of the computer server has evolved from directly hosting operating systems and applications to hosting fully virtualized environments. Server that can support more virtualized machines (VMs - complete application stacks) allow their users to gain higher return on their IT investments. Private Cloud can extend the virtualization benefits in ways that broaden the benefits of virtualization to all parts of the organization. In this white paper, you will learn how Corporate IT uses these tools to meet the increasing demand for IT services.
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tier 1, cloud, machines, datacenter, servers, virtualization, customer value, analytics, application owners, system integrators, big data, reliability, enterprise, availability, serviceability, processor
    
NEC
Published By: Red Hat     Published Date: Sep 08, 2017
Although many organizations still use traditional storage appliances, they don’t offer the agility needed by containerized environments. Containers are highly flexible and bring incredible scale to how apps and storage are delivered; traditional storage can be the bottleneck that stops this progress. The underlying storage should be highly elastic, easily provisioned by developers and admins, and, ideally, managed using the same orchestration framework (like Kubernetes).
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Red Hat
Published By: Red Hat     Published Date: Dec 15, 2017
Although many organizations still use traditional storage appliances, they don’t offer the agility needed by containerized environments. Containers are highly flexible and bring incredible scale to how apps and storage are delivered; traditional storage can be the bottleneck that stops this progress. The underlying storage should be highly elastic, easily provisioned by developers and admins, and, ideally, managed using the same orchestration framework (like Kubernetes).
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Red Hat
Published By: PernixData     Published Date: Jun 01, 2015
David Klee and Bala Narasimhan discuss the tips for DBAs and Infrastructure Admins to maximize the performance of their systems without massive restructuring of their environments. - See more at: http://www.pernixdata.com/resource/database-experts-bringing-together-databases-virtualization-and-storage#sthash.KKii86jl.dRQXxxik.dpuf
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pernixdata, virtualization, storage, dbas, databases
    
PernixData
Published By: Dell EMC     Published Date: May 09, 2019
Traditional methods for provisioning and deploying end-user devices can present real headaches to IT staff and business in general. In comparison, Dell Provisioning for Vmware Workspace ONE® saves time for small and large-scale deployments. This service enables a company to pre-configure devices before they leave the factory, with no ongoing IT involvement. Download this white paper from Dell and Intel® to learn how to; eliminate on-site adminstrative deployment time, deploy large quanitites of fully provisioned devices with a single one-time configuration, and, expedite getting fully configured systems to end-users.
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Dell EMC
Published By: Citrix Systems     Published Date: Feb 14, 2019
"As work moves beyond walls, you need a new security framework that enables more flexibility, productivity, and innovation, not less. Citrix offers a comprehensive security approach that delivers the secure contextual access you need to provide an enhanced user experience while you maintain control. Get this brief to explore how Citrix can help you: - Put the right controls in place to secure SaaS and Internet access - Use a single solution to deliver an integrated experience for end-users and admins alike - Consolidate multiple and disparate access solutions into one"
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Citrix Systems
Published By: Absorb     Published Date: Sep 05, 2018
Your LMS and You: Thriving or Surviving? How to Tell if Your LMS Still Fits Your Organization's Needs Technology. Shoes. Milk. Nothing lasts forever. Your LMS is no different. But how can you tell if it's time to call it quits with your current LMS? Well, it starts by asking the right questions. After reading this white paper you'll: • Understand your LMS needs • Identify areas for improvement in your content delivery • Hone the tech needs of your users and admins • Document the features and services most important to you Get the white paper.
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Absorb
Published By: Dell EMC     Published Date: Nov 04, 2016
As organizations continue to virtualize their infrastructures to gain higher levels of operational efficiency, VM sprawl and resource utilization are two key factors that can quickly create havoc for IT admins. In resource-siloed infrastructures, where multiple administrators are in charge of different pieces of the infrastructure, complexity continues to grow as mission-critical data sets and organizations grow. This is especially true in dynamic, mission-critical environments, where one wrong move or lack thereof could significantly impact an application, the end-user experience, or worst case, company revenue. The impact of hyper-converged infrastructures on IT has been profound. In fact, 85% of respondents to a recent ESG survey already use or plan to use a hyper-converged solution in the coming months. Though that number appears high, it is not all that surprising. ESG also asked organizations to identify which factors drove them to deploy or considering deploying a hyper-conv
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ubuntu, performance, windows, hyper-convergence
    
Dell EMC
Published By: ThreatTrack Security     Published Date: Jan 22, 2015
Exploit Kits: Cybercrime's Growth Industry - Cybercriminals have turned their attention away from exploiting Windows operating systems to pursuing the popular third-party applications installed on nearly every PC around the world. That is why patch management has become a critical layer in your malware defense.
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threattrack, security, threat, track, information, admins, best, practices, training, defense, tips, web, email, smartphones, education, data, breach, prevention, malware, viper
    
ThreatTrack Security
Published By: MobileIron     Published Date: May 23, 2016
Managing your device keeps getting more complex and your admins are juggling more complicated security and management tasks than ever before. Until now, you have needed many complex and disparate tools to secure and manage your devices. But now Windows 10 and MobileIron make your life much simpler by streaming many traditional PC management responsibilities.
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security, mobile device, windows, best practices, streaming, device management
    
MobileIron
Published By: Big Bang LLC     Published Date: May 31, 2012
Cost-effective and fully automated device driver management for Microsoft SCCM with the Universal Imaging Utility System Deploy Plug-in. The UIUSD completely eliminates the need for SCCM admins to manage and package drivers.
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Big Bang LLC
Published By: Jamf     Published Date: Mar 29, 2018
With Mac labs being a major presence on university campuses, many IT admins rely on imaging to ensure computers do not fall prey to viruses and costly data breaches, and to provide students with the education resources they need to be successful. The problem is imaging machines is a tedious and manual process, requiring lots of IT time. In this white paper, we examine a better way to manage a Mac lab and explain how to: • Leverage Apple’s Device Enrollment Program (DEP) to automatically configure and enroll Mac devices into management • Make apps and resources readily available for students to use, regardless which computer they choose • Ensure students only have access to the resources relevant to them by binding machines to your school’s directory services system
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Jamf
Published By: AWS - ROI DNA     Published Date: Nov 19, 2018
Today’s IT teams spend far too much time struggling against increasing system complexity and tools failing to make monitoring easier and more reliable. To combat these challenges, both admins and site reliability engineers need a clear view of infrastructure performance and availability. Splunk® Insights for Infrastructure (SII) is an analytics-driven monitoring solution that provides the seamless experience organizations need for infrastructure monitoring on the AWS cloud. Download this product brief and discover how SII offers: • An easy install within minutes—available as a free download • Detailed investigations through granular metrics • Seamless monitoring and troubleshooting
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AWS - ROI DNA
Published By: AWS     Published Date: Nov 15, 2018
Today’s IT teams spend far too much time struggling against increasing system complexity and tools failing to make monitoring easier and more reliable. To combat these challenges, both admins and site reliability engineers need a clear view of infrastructure performance and availability. Splunk® Insights for Infrastructure (SII) is an analytics-driven monitoring solution that provides the seamless experience organizations need for infrastructure monitoring on the AWS cloud. Download this product brief and discover how SII offers: • An easy install within minutes—available as a free download • Detailed investigations through granular metrics • Seamless monitoring and troubleshooting
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AWS
Published By: ThreatTrack Security     Published Date: Jan 22, 2015
It’s Time Businesses Wake up to the Mobile Security Reality - Bring Your Own Device (BYOD) is here to stay, and so are the associated risks. IT administrators face a new reality: pressure to account for, manage and secure an array of new endpoints. It's a giant task given the influx of smartphones and tablets, and the corresponding employee expectation - if not outright demand - for connection to the office at all times.
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threattrack, security, threat, track, information, admins, best, practices, training, defense, tips, web, email, smartphones, education, data, breach, prevention, mobile, byod
    
ThreatTrack Security
Published By: Dell     Published Date: Nov 12, 2018
IT professionals need tools that make the never-ending log of tasks they face daily, more manageable. While tools like Intel® Active Management Technology (AMT), which is part of the set of Intel vPro™ technologies, can improve management capabilities, learning the software can take time. Download this report today to learn how Dell Client Command Suite can lessen the administrative burden and help your admins maximize their daily productivity.
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Dell
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