Small to medium businesses experiencing network downtime can cost as much 3% of annual revenues. It is critical that you have a help desk solution that can help efficiently track, identify and resolve issues as quickly as possible. Help Desk AuthorityŽ provides best-of-breed ticket workflows, dashboards and reporting with advanced automation and self-service functions to enable IT to focus on more important issues.
Help Desk Authority offers a complete help desk solution for small and medium size businesses that can help efficiently track, identify, and resolve issues as quickly as possible. Try It For Free Today!
Quest Workspacetm Privilege Manager lets IT administrators grant selected privileges to users so they can update their own PCs, reducing help desk calls while maintaining a secure network. Elevate and manage user rights quickly and precisely with our Validation Logic targeting technology. Use privilege elevation rules from the Privilege Authority Community Edition, or create your own rules and allow administrator-level access to only the applications, Windows processes and ActiveX controls you deem safe.