> Tippit, CRM > Hosted CRM Buyer's Guide: Learn what a Hosted CRM system can do for you

Hosted CRM Buyer's Guide: Learn what a Hosted CRM system can do for you

Published By: Tippit, CRM
Tippit, CRM
Published:  May 15, 2009
Length:  13 pages

Today's Customer Relationship Management (CRM) solutions aim to recapture the personalized customer service provided by local mom-and-pop shops of yore – except with high-tech-analytics capabilities, collaborative platforms and automated processes. By gathering information from multiple data sources and storing it in a centralized location, a hosted CRM solution provides a holistic view of a customer in real time. Armed with this insight, a company’s management, sales and service people can better generate leads, target top customers, manage marketing campaigns, drive sales and boost customer satisfaction.



Tagstippit, marketing, analytics, sales force automation, crm, onyx software, rightnow technologies