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IDC: Hitting the Moving Target of Operational Excellence.

Published By: SAP Inc.
SAP Inc.
Published:  Jun 16, 2009
Length:  11 pages

This white paper presents IDC’s framework for implementing operational excellence (op ex) and helps the reader move toward an effective op ex implementation while avoiding potential pitfalls.



Tagssap, operational excellence, op ex, internal assessment, competitive benchmarking, resource prioritization