> LANDesk > The LANDesk ITBM Maturity Model

The LANDesk ITBM Maturity Model

Published By: LANDesk
LANDesk
Published:  Jun 02, 2009
Length:  7 pages

A recent study by Enterprise Management Associates reveals that 87% of IT professionals are currently planning strategic, enterprise-level ITSM programs with the support of senior management. Whilst the principles of service management are laid down in various best practice frameworks, they lack a rigorous approach to measuring performance and improvement. Consider how Avocent's LANDesk Maturity Model approach can help you align service management processes with corporate business objectives.



Tagslandesk, avocent, itsm, it business management, itbm, maturity model, service management, cobit